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brotherbilbo2's Review for The Phone Coop

 The Phone Coop (Broadband Fixed Line)
Posted: 26th Aug, 2015    By: brotherbilbo2
Title: Reliable product, competetive price and great customer service
I've been with them a while now and I have line rental, broadband, phone and mobile services with the co-op. I've never had a problem with any of my services (the line speeds are very comparable to my old provider) and whenever I have rung the customer services team they are very polite and helpful. The pricing is very competitive and they are upfront about any other costs - I also appreciate my share of the profits for being a member. I also like that as I member I can have my say in how the business is run so if there were any things I wanted to improve I could talk to people about it at the AGM.

If I had to pick a down side it would be their choice of hold music. Its very repetitive and sticks in your head all day - just as well they always seem to answer in around 20 seconds!

Couldn't recommend them more!

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