I recently reviewed my broadband provider in light of information from Ethical Consumer, which rated Sky a very poor 5/20.  Green ISP was at the head of the table, so I immediately got in touch to find out more.  I admit I was a little nervous to switch to an unknown supplier for such an essential service - especially as I have minimal understanding of the technical intricacies - but from the very first phone call my experience of Green ISP has been excellent!  Paul talked me through the options that were set out on their website, patiently answered my many questions and advised how to proceed and the options later to adjust according to our needs.  I was happy to know that they do not send out branded routers by default - instead advising how to reuse an old box, or where to buy a suitable, cost-effective, generic one.  When the day came to switch, I called twice for support with the configuration of my old router and Paul took time to patiently and efficiently talk me through a maze of unintelligible jargon, until everything was working perfectly.  I would happily recommend Green ISP to anyone who is looking for a new internet service provider, particularly to customers like myself who want to know that their suppliers are working hard to provide services