Posted: 28th Aug, 2009 By: MarkJ
Regulator Ofcom has just uploaded a new video guide on how to make a complaint if you have a problem with your UK telecoms or broadband ISP. The guide itself only focuses on the basics and the regulators Alternative Dispute Resolution (ADR) schemes, although it is still a very useful video.
Readers seeking more extensive advice should check out our recently revamped '
ISP Complaints and Advice' page, which includes a lot more detail and information on getting your ISP complaint heard and resolved.