Customers of the Virgin Media National (Virgin.net ADSL) broadband service, in some areas, are reporting that they've been having problems with high latency (bad pings) while playing certain multiplayer PC games during peak times. It wouldn't be the first time Virgin.net has fallen victim to performance woes, although the operator informs us that they are "proactively looking into the issue."

We're pleased to find that there is already an open support forum topic on the subject within the bowls of Virgin Media's new community section - HERE. This reports that the issue appears related to the operators use of traffic management, which is apparently failing to priorities some PC games.


Unfortunately more than a week has now passed without an update and customers continue to report problems, which is also affecting popular titles such as World of Warcraft (WoW) and the newly released AION; Both highly popular online games.