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UK ISP PlusNet Says Sorry for Broadband Speed Problems

Posted: 29th Nov, 2009 By: MarkJ
plusnet logoBroadband ISP PlusNet ( BT ) has said "sorry" to customers for "the continued broadband speed and performance issues" that have been hampering its service over the past few weeks. The problems were then compounded by a major gateway hardware failure that occurred during the early hours of Friday morning.

A much more detailed report was issued last week on the problems - November Network Update, although some customers have continued to see issues with PlusNet's service. Hopefully the ISPs efforts to improve its service should soon finally start to pay off for everybody.
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