All Essentials Customers to be Placed on a 24meg Speed Profile

As part of the product changes implemented in January, the Talk Talk Turbo boost has now been incoporated into the Essentials package without charge. This means that all customers will have their profiles amended to represent the best possible speed they can receive on their line. The Talk Talk AC (Alternating Current) will provide customers with their estimated speed with the potential maximum of 24Meg.

No P2P Shaping for Pro Customers

As of 26th February Talk Talk will be removing P2P traffic shaping for all Pro customers. This means that Pro customers will continue to receive Priority on their usage and will have no disruptions to their broadband no matter what their usage type.

Talk Talk Paper Bill Charge Increase from £1.25 to £1.45

This increase further highlights Talk Talk's support for offering a paper-free service. The online billing system is free and easy.

Talk Talk New Lines Connection Fee Increase

The new line connection fee is currently £59.99, however this will increase to £69.99 from 26th February. Even with the price increase, Talk Talk's new lines connection still represents great value and remains competitive in the market. The £69.99 connection fee is still a £55 saving compared to BT.

Removal of Free Local Calls for New Talk Talk customers

Feedback from customers suggested that the offer did not enhance the product enough and that the free calls from Talk Talk to Talk Talk customers remained a more useful feature. From 26th February free local calls will be removed for new Essentials customers.