Posted: 31st Mar, 2010 By: MarkJ

The
Smith Media Group (formerly VTL Internet) has today announced the availability of its new "unlimited" broadband packages (subject to coverage) from £19.99 per month and alternative products for those in incompatible (non-LLU) areas.
Clive Smith, Director of Smith Media Ltd, said:
"After weeks of configuring our network ordering platform and support systems we are pleased to give our customers a smooth ordering portal to use. Our 24/7 support department is also now online giving us a huge advantage over other providers.
We feel that technical support is vital within the ISP industry and have brought our 24 hour support department online to give our customers that extra peace of mind."
Interestingly SmithMedia claims to offer a "
100% online guarantee", adding that "
if your internet goes down, so does the price". The newcomer is currently offering a support service for other ISP's allowing them to announce 24/7 coverage using the Smith Media support team.