Purbeck Broadband Statement

"In order to get BT to permanently repair any faults (there have been several Major Service Outages (MSOs) in and around Corfe Castle, Worth Matravers and Swanage in recent months but there hasn’t been any lasting improvement in the quality of broadband service) we need to gather as much evidence as possible that would indicate a widespread problem – and we need as many residents as possible to raise the issue with their ISPs.

If you are a resident of Purbeck (particularly if you are on the Corfe Castle or Worth Matravers telephone exchanges, though the problems may be more widespread) and are experiencing problems with your broadband connection (mainly fluctuating and inconsistent download speed at random times of the day and night, recently made worse by severe packet loss during afternoons and early evenings), and you wouldn’t mind your name being included in a complaint/report to the BT Chairman’s office, please get in touch either via email to info@purbeckbroadband.co.uk or the contact form."