Posted: 02nd Jun, 2011 By: MarkJ

Business ISP
Easynet Connect has announced the launch of its new "
fibre-speed"
SureStream (A) broadband service, which offers download speeds of 'up to' 60Mbps (4Mbps uploads) and a 100% uptime guarantee. The service is already able to cover over 80% of businesses because it makes use of the existing copper line based telephone network.
Neil Gallagher, Sales Director at Easynet Connect, said:
"With the addition of SureStream (A) to our portfolio, we have responded to customer demand for exponential growth in bandwidth due to the uptake of cloud based solutions and high-volume downloads.
We are pleased to be able to offer another solution which provides high quality broadband access and sure-fire resiliency achieved by using the best business class Cisco routers.
SureStream (A) customers will also have access to Easynet Connect’s industry-leading customer service and support, including 24/7 network monitoring, a UK-based call centre and a dedicated account manager."
SureStream (A) Highlights
- 60Mb download speed and 4Mb upload speed
- Nationwide coverage
- Fully managed business class Customer Premise Equipment
- Dedicated customer service support:
--- 24/7 network monitoring
--- UK-based call centre with a dedicated account manager
--- Guaranteed fix time of 9 hours
--- 95% first time fix rate
The service itself is described as being a "
fully-managed business grade ADSL broadband" service, which operates off a 1:1 contention and has a minimum contract term of 18 months. As a result the real-world performance is likely to be very much dependent upon your distance from the local telephone exchange. No pricing information was offered.