VodafoneThree Tops 1.7 Million UK Broadband Users as Mobile Rises to 28.82m
Broadband and mobile operator Vodafone and Three UK (VodafoneThree) have published their latest Q2 FY26 financial results. The figures show that they now have 1.704 million fixed broadband customers (up by 50k in Q2 vs +44k in Q1) and a huge combined mobile base of 28.824m (up from 28.765m).
In terms of their fixed broadband lines, Vodafone reported further growth, with a quarterly addition of 50,000 customers – thanks in part to being widely available across Openreach, CommunityFibre (mostly London) and CityFibre’s national networks. The provider’s full fibre (FTTP) coverage can now reach a combined total of 21.8 million UK households (up from 20.3m last quarter).
As for their mobile base, the combined operator reported a quarterly rise of 14,000 in Pay Monthly customers (vs -46,000 in Q1) and there was another increase of 45,000 in Prepaid / PAYG customers (vs -235k in Q1). In addition, quarterly mobile broadband (data) usage across their UK network increased to 771,882 TeraBytes (up from 722,621 TB last quarter).
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The operator also reported that some 690,000 of their consumer customers were now converged – taking both a broadband and mobile bundle (up by 14,000 in Q2).
Margherita Della Valle, Vodafone Group CEO, said:
“Following the progress of our transformation, Vodafone has built broad-based momentum. In the second quarter we saw service revenue accelerating, with good performances in the UK, Türkiye and Africa, and a return to top-line growth in Germany.
Whilst we have more to do, we delivered good strategic progress in the half year, driving further operational improvements across the business, expanding our customer satisfaction initiatives, and making a fast start in integrating the Vodafone and Three networks in the UK.
Based on our stronger performance, we are now expecting to deliver at the upper end of our guidance range for both profit and cash flow, and as our anticipated multi-year growth trajectory is now under way, we are introducing a new progressive dividend policy, with an expected increase of 2.5% for this financial year.”
The update also included a brief update on the progress that they’ve been making in allowing customers of both networks to use the best available mast/signal: “We have made immediate improvements to our network. Within just two weeks, through sharing of combined spectrum, 7 million Three and SMARTY customers have benefitted from improved 4G speeds of up to 40%. Within a few months, 28.8 million Vodafone and Three customers have started to benefit from seamlessly using both networks with over 5,000 radio sites already upgraded. By the end of the year, we will have removed a total of 16,500 km2 of ‘not spot’ areas.”
Finally, the operator saw their quarterly UK service revenue reach €2,018m (up strongly from €1,646m in the previous quarter). The full report is here (PDF).
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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They haven’t integrated both brands into one yet which we know they are planning but should of done it ASAP! So, they get more customers on board some people are reluctant to go with Three network cause of the bad speeds some people have experienced but most people on three network there on it cause of the price point as they mostly use WiFi work place/home
Not many people still know Three is part of Vodafone if people knew there would have been more customers joining.
I have seen some advertisements on the London Underground two networks better then one.
There’s just as many people feel the same way about Vodafone. I get better speeds from Three for mobile than Vodafone, the CS for both of them is shocking.
If they retire the Three brand which I suspect they will, you’ll be left with what just looks like Vodafone with many people staying clear
I know quite a few people on SMARTY, they love it, yet it’s owned by Three!
@Gareth, yep, I am on Smarty, and I am happy with it, if Vodarubbish uses their own network for it and I lose signal, which is about right for Vodafone around here, then I will find somewhere else, sadly we are limited now, because the useless goverment allowed Vodafone and Three to merge.
So once again, customer choice is less.
So we will see what happens, but they are not getting any more money off me that is for sure, £5 a month for what I get is fine
Glad to see the mast sharing rollout proceeding. It would be nice to know which masts as I’m keenly waiting for my local to upgrade. I’ve been using Three/Smarty SIMs for my home internet 5G router and they have had a long-standing ongoing issue of occasional SSL connection resets as reported on by ISPreview last year https://www.ispreview.co.uk/index.php/2024/09/three-uks-home-broadband-users-suffer-intermittent-connectivity.html .
Unfortunately the Three mast is the best speeds and location to where I am compared to other networks so I have stuck with them despite the issue (no fibre cable option either where I live), but my hope is that if/when Vodafone enable mast sharing on this mast I can try a Vodafone/Talkmobile SIM to get the same speeds but without the SSL reset issue. Of course it depends if the issue is with the mast itself or Three’s backend systems, I’m hoping the latter. I did try a Talkmobile SIM last month but at that time it seemed my local mast was not enabled for sharing as it wouldn’t connect to it. Planning to give it another go next year.
I personally don’t want to be with Vodafone and will be moving to another mobile service provider asap, my phone refuses to make calls unless I enable 2G,never had that when it was just 3.