UPD Power Outage Hits BT Phone and Broadband Services in Eastbourne UK
Approximately 20,000 BT broadband and phone customers in the Eastbourne and neighbouring Brighton area (dial code 01323), including local schools and hospitals, have today suffered a serious loss of connectivity after a power outage struck the local Eastbourne telephone exchange this morning at around 9:39am.
At the time of writing the issue remains unresolved, while BT’s official service status page simply says: “We’re really sorry but we’ve got a problem at the moment in the East Dean Eastbourne area, which means that some of our customers will be having trouble getting online. We’re trying to fix the problem as quickly as we can.”
A quick check with several other UK ISPs, including Zen Internet, PlusNet and Eclipse Internet, appears to suggest that the problem has not spread or at least hasn’t had a noticeable impact beyond BT’s own customers.
UPDATE 10th May 2012
The problem was finally resolved at just after 8pm last night.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, Google+, Facebook and Linkedin.
« Queens Speech Confirms Expansion of UK CCDP Internet Snooping Law
Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.
Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.
NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.
NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Comments are closed.