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BT Wholesale Moot New Voice Assured Broadband Service for VoIP Calls

Monday, April 7th, 2014 (3:18 pm) - Score 1,718
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BT Wholesale has started consulting ISPs on the possible introduction of a new product called Voice Assured Broadband (VABB), which appears designed to optimise standard ADSL2+ and superfast FTTC (VDSL) lines for calls made via the Voice over IP (VoIP) protocol.

The new VABB service, which was first noted by the boss of AAISP (Adrian Kennard) today, seems to be some sort of value added overlay for related fixed line broadband connections that would be optimised for VoIP via some form of Service Level Agreement (SLA).

After further digging ISPreview.co.uk understands that a short trial of the new service is going to be run sometime during this quarter (Q2 2014), although we have not been able to unearth any further information (perhaps because BT hasn’t released much more than that). A request to BT was placed earlier today and we are currently awaiting a reply.

In relation to this BT are apparently asking ISPs if they offer any SLA’s that cover issues such as Packet Loss, Jitter and Round Trip Delay’s, or indeed if they have the capacity to diagnose those when they occur. It’s possible that this could touch a raw nerve with some providers, especially after the recent “3% packet loss is not considered as a fault” situation (here).

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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5 Responses
  1. TheFacts says:

    Is this the start of a product that will see the end of a landline for calls?

    1. BT Investor says:

      Possibly. But if you’re looking at this as a means to escape line rental charges then those must remain. BT still has to pay huge costs maintaining the network that delivers broadband connectivity, and those costs must be passed onto consumers.

    2. DTMark says:

      Use a landline for calls… didn’t that die ten years ago 😉

      “Voice Assured Broadband” – please tell me that the “V” actually stands for “Video” and not voice – that this is a product for the future, not the past.

      Have been able to chat over video perfectly well since we got 4G.

  2. cyclope says:

    If they are going to do voip, then they will have to change how their poxy dlm works,as low latency is key if you don’t want echo effects ect , and any one who has has a BT based dsl or FTTC connetion will know, they overuse interleave to hide line issues, infact with FTTC their DLM acts when it doesn’t really need to , and ISP ‘s have no ability to disable DLM on FTTC connections, yet FTTC was supposed to be for the future, why does it employ backward antiquated methods (DLM, IP profiles )?

  3. four_eyes says:

    IF its out like the no nowts of bt openreach sooo feckin unreliable them tits

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