Home
 » ISP News » 
Sponsored

UK ISP BT Improves ‘Basic’ Social Phone Tariff for Low Income Users

Wednesday, December 14th, 2016 (11:51 am) - Score 1,645

The consumer (retail) division of BT has confirmed that their subsidised BT Basic social tariff, which is a low-cost phone service for those on low-incomes or certain state benefits, has been improved with the addition of a £10 calls cap.

Eligible customers currently pay monthly line rental to BT of just £5.10 (vs £18.99 for standard line rental) and this comes with a call allowance of £1.50, as well as free weekend calls to 0845 and 0870 numbers (up to 60 minutes). All of this can optionally be taken with a special 12GB capped ‘up to’ 17Mbps (ADSL2+) ADSL broadband service and, with BT Basic line rental included, the total cost is just £9.95 a month.

However BT has now further improved this service by introducing a £10 cost cap on calls, which means that customers can make as many calls as they like and they’ll never be charged more than £10 (calls only).

Who can get BT Basic?

You must be getting one of these benefits:

* Income Support

* Income-based Jobseeker’s Allowance

* Pensions Credit (Guaranteed Credit)

* Employment and Support Allowance (Income related)

* Universal Credit (and are on zero earnings).

The change is not part of an official announcement or news release, but it is now present on their website and they have confirmed the adjustment. This certainly makes BT Basic a lot more useful.

Separately the Local Government Association has recently called for the forthcoming 10Mbps broadband Universal Service Obligation (USO) to include a subsidised “social tariff” so that those who are unemployed or on low incomes can get an affordable service (here). Mind you there are some pretty cheap broadband bundles out there already.

Share with Twitter
Share with Linkedin
Share with Facebook
Share with Reddit
Share with Pinterest
Tags: ,
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
6 Responses
  1. John says:

    I am on ESA but I couldn’t have it as I had infinity 1 also. I’d been paying full line rental for 4 years on ESA before I found out about this.

    1. Stu says:

      Depends on who you speak to I used to have Infinity 2 while on ESA with BT Basic you need your account packed as 2 products not as a combined package you actually pay alot more of the internet side than you would if a package

  2. John says:

    Do you mean have it showing as phone line and infinity?

  3. Stu says:

    Yes that is correct they had to unbundle it in the back office is what I was told when they did it, minding it took them a while the full retail price last bill for Infinity2 was around £38 per month + the BT basic package

  4. cyclope says:

    Or better still have the FTTC(VDSL2) service with another provider this is also possible

    1. Stu says:

      thank you for that information

Comments are closed.

Comments RSS Feed

Javascript must be enabled to post (most browsers do this automatically)

Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.

Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.

NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.

NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Cheapest Superfast ISPs
  • Hyperoptic £20.00 (*22.00)
    Speed 50Mbps, Unlimited
    Gift: None
  • Plusnet £21.95 (*36.52)
    Speed 36Mbps, Unlimited
    Gift: £50 Reward Card
  • Vodafone £22.00 (*25.00)
    Speed 35Mbps, Unlimited
    Gift: None
  • NOW £23.00 (*32.00)
    Speed 36Mbps, Unlimited
    Gift: None
  • TalkTalk £23.00 (*29.95)
    Speed 38Mbps, Unlimited
    Gift: None
Large Availability | View All
Cheapest Ultrafast ISPs
  • Community Fibre £25.00 (*29.50)
    Speed: 300Mbps, Unlimited
    Gift: Double Speed Boost
  • Hyperoptic £25.00 (*35.00)
    Speed: 150Mbps, Unlimited
    Gift: None
  • Virgin Media £26.00 (*52.00)
    Speed: 108Mbps, Unlimited
    Gift: None
  • Vodafone £26.00 (*29.00)
    Speed: 100Mbps, Unlimited
    Gift: None
  • Gigaclear £29.00 (*49.00)
    Speed: 300Mbps, Unlimited
    Gift: None
Large Availability | View All
The Top 20 Category Tags
  1. FTTP (3371)
  2. BT (2975)
  3. Politics (1884)
  4. Building Digital UK (1883)
  5. FTTC (1869)
  6. Openreach (1792)
  7. Business (1634)
  8. Mobile Broadband (1436)
  9. Statistics (1380)
  10. FTTH (1362)
  11. 4G (1244)
  12. Fibre Optic (1149)
  13. Wireless Internet (1135)
  14. Virgin Media (1132)
  15. Ofcom Regulation (1123)
  16. Vodafone (819)
  17. EE (810)
  18. TalkTalk (747)
  19. Sky Broadband (726)
  20. 5G (726)
Promotion
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact