Home
 » ISP News » 
Sponsored Links

Troubled UK Broadband ISP True Telecom Calls in the Administrators

Tuesday, Nov 7th, 2017 (4:59 pm) - Score 1,322

Kent-based ISP True Telecom, which is under investigation by Ofcom for their handling of service migrations (here) and was recently find £85k by the ICO for “making illegal nuisance calls” that gave “the impression they were from BT” (here), has gone into administration.

The provider appointed T C H Ball and M I Field to be their Joint Administrators on 27th October 2017. Apparently a large number of staff have recently been made redundant (they previously employed over 100) and True Telecom had also come under pressure from HMRC, which was taking them to court over a petition to wind up the company (i.e. they still owned money).

According to the firm’s Director, Mark Baines, the move into administration is part of a response to the aforementioned situation. “We’ve had this issue a few times in the past. We’re looking to go into administration and are confident we can manage the company through that process,” said Baines to Kent Online.

We note from the Companies House records that True Telecom has not filed any new accounts since September 2015 (here).

True Telecom Website Statement

T C H Ball and M I Field were appointed Joint Administrators of True Telecom Limited (“the Company”) on 27 October 2017 and now manage the business, affairs and property of the Company.

The business continues to trade whilst the Administrators explore the most suitable options for the future. The Joint Administrators contract as agents of the Company only and without personal liability.

T C H Ball and M I Field are licensed to act as insolvency practitioners in England and Wales by the Institute of Chartered Accountants in England and Wales and the Insolvency Practitioners Association respectively and are bound by the Insolvency Code of Ethics.

The joint administrators have confirmed that the company was “unable to manage its cash flow requirements” to meet its liabilities as they fell due and the business will now be marketed for sale as a going concern. We’re not sure who will want to buy a provider that has done quite a bit of damage to its reputation with recent events, but time will tell.

Meanwhile True Telecom’s website continues to promote the ISP as offering “a service like no other” on their front page, alongside references to “award winning customer service.” Some would disagree.

Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
Search ISP News
Search ISP Listings
Search ISP Reviews

Comments are closed

Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £24.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £15.00
150Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All
The Top 15 Category Tags
  1. FTTP (5473)
  2. BT (3505)
  3. Politics (2525)
  4. Openreach (2291)
  5. Business (2251)
  6. Building Digital UK (2234)
  7. FTTC (2041)
  8. Mobile Broadband (1961)
  9. Statistics (1780)
  10. 4G (1654)
  11. Virgin Media (1608)
  12. Ofcom Regulation (1451)
  13. Fibre Optic (1392)
  14. Wireless Internet (1386)
  15. FTTH (1381)

Helpful ISP Guides and Tips

Promotion
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact
Mastodon