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Articles for Category Tag - Internet Law

 
Censorship Blocked Website Message by UK ISP

15th July, 2025 (1 Comment)

At present, it’s already quite well known that the UK’s major home broadband ISPs (BT, Virgin Media, Sky Broadband, EE, Plusnet, TalkTalk etc.) block customers from accessing websites that have been found, via the High Court, to facilitate internet copyright infringement (piracy). But now Content Delivery Network (CDN) provider Cloudflare has started doing the same.

Openreach-UK-Engineer-Using-Apple-iPhone

15th July, 2025 (16 Comments)

Telecoms giant BT and Openreach are appealing a recent decision by the Information Commissioner’s Office (ICO), which made them subject to public information requests about their UK broadband network under the Environmental Information Regulations (EIR). The decision could potentially provide communities and rivals with a new avenue for extracting useful info.

Law internet uk isp

11th July, 2025 (7 Comments)

The long-running saga of former high street mobile phone retailed Phones 4u (P4u), which fell into administration in 2014 and claimed that key mobile operators (e.g. O2, EE and Vodafone) had colluded to drive them out of business, may have finally come to an end after the Court of Appeal in London dismissed each ground of the case.

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BT-Group-2024-name-on-side-of-office-building

8th July, 2025 (0 Comments)

Irish network operator Eir is taking BT (Openreach) to the High Court in London over a claim for damages worth £67m, which relates to a long-running dispute over the UK broadband giant’s Northern Ireland Public Sector Shared Network (NIPSSN) contract to provide connectivity services; the same one that attracted a £6.3m fine from Ofcom in 2020.

vodafone uk 2017 mobile sim logo

17th June, 2025 (7 Comments)

The ongoing £85.5m legal dispute between mobile and broadband giant Vodafone and a group of 62 current and former UK franchisees (here) recently experienced another twist. This came after the network operator confirmed that it had terminated the contracts of 12 franchisees who had continued working with them while also being party to the case.

vodafone mast

19th May, 2025 (0 Comments)

Last year we reported on how broadband and mobile provider Vodafone had been hit with a £120m+ legal claim from over 60 current and former UK franchisees (here). The group, which said they were challenging the “financial, mental, and physical impacts of the retail giant’s “irrational” business decisions“, today reported that their attempt to mediate a solution “has come to an end with no resolution“.

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Angry UK internet user next to shot laptop 123RF 4304652

19th May, 2025 (9 Comments)

Several newspaper reports over the weekend have claimed that UK ISP POP Telecom has been adding a “sneaky hidden broadband charge” to customers’ bills for “Router Assurance“, which can add an extra cost of £2.50 per month to the bill. But that’s not the only extra charge to consider, so ISPreview decided to dig a bit deeper.

EE-Rural-UK-Mast-with-Engineers

17th May, 2025 (12 Comments)

The High Court in London has rejected an application by mobile operator EE (BT) for interim injunctive relief against satellite provider Avanti Broadband, which had “threatened to withdraw” its backhaul services – used to help supply data capacity to some of the remotest rural UK mast sites – unless the mobile operator agreed to pay a “substantially increased rate“.

internet_law_uk_broadband_mobile

24th April, 2025 (18 Comments)

The UK government has today confirmed its intent to ban SIM Farms (both possession and supply) some 6 months after the new Crime and Policing Bill (CPB) receives Royal Assent. The move is designed to better protect the public from fraudsters and scammers who also use the devices for criminal purposes (e.g. sending scam/spam messages and calls to mobile users).

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Home Phone and UK Broadband VoIP Services

14th April, 2025 (3 Comments)

The UK telecommunications regulator, Ofcom, has today opened a new investigation into call centre solutions’ provider Primo Dialler, which will examine “concerns that numbers sub-allocated to [the company] are/were being misused, including to facilitate scams.”

Transmitair-Van-in-Strathspey

1st April, 2025 (3 Comments)

Fife-based ISP Transmitair, which specialises in rolling out ultrafast Fixed Wireless Access (FWA) broadband networks to rural parts of Scotland, has confirmed that homes and businesses across their coverage patch in Strathspey (Highlands of Scotland) have been left disconnected for around 5 days due to a legal dispute over a mast.

Law internet uk isp

1st April, 2025 (14 Comments)

Mobile operators including EE (BT), Vodafone, Three UK and O2 (Virgin Media) yesterday attempted to dismiss a class action claim worth “at least” £3.285bn. The case, brought by consumer rights champion Justin Gutmann and law firm Charles Lyndon, accuses the operators of overcharging for mobile handsets beyond the end of their contractual term.

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multimedia internet streaming

31st March, 2025 (0 Comments)

The long-running pan-European battle over video streaming-related technology between Nokia and Amazon (Prime) has this morning been settled with the announcement of a new license agreement – Nokia’s first patent license deal with a major streaming platform. But the terms of the agreement remain confidential.

Channel Islands 2023 Map - Guernsey and Jersey

18th March, 2025 (0 Comments)

The Royal Court appears to have overturned an earlier decision by the Guernsey Competition & Regulatory Authority (GCRA), which – between 2019 and 2022 – had fined broadband and mobile providers Sure and JT for allegedly breaking competition rules, including by sharing “commercially-sensitive information” and co-ordinating with each other.

Hiya-Protect-working-on-smartphones

18th March, 2025 (5 Comments)

Readers may recall that mobile operator O2 (Virgin Media) integrated Hiya’s new AI-powered scam detection service (‘Call Defence’) to help combat fraud and nuisance calls last November 2024 (here). Since then, more than 150 million “suspected” scam and spam calls have been flagged by the new technology, recently rising to more than 50m per month.

Sky Glass Gen 2 TV in a Living Room PR 110225

10th March, 2025 (19 Comments)

Ofcom’s rules require that all “phone, broadband and pay-TV providers” must “warn customers when their current contract is ending, and what they could save by signing up to a new deal” (usually sent between 10-40 days before the end of your contract). But an ongoing legal challenge makes the situation for customers of Sky TV a bit more confusing.

internet piracy uk copy

27th February, 2025 (13 Comments)

Most of the major broadband ISPs in the United Kingdom (BT, Sky Broadband, Virgin Media, TalkTalk, EE and Plusnet) have just been handed a new court order to block an Israel TV video streaming site, which was found to have been facilitating internet copyright infringement (piracy).

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