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BT Mobile UK Has Finally Launched Wi-Fi and 4G Calling

Tuesday, April 3rd, 2018 (12:32 pm) - Score 9,795

Customers of the BTMobile service may be pleased to know that they too can now access a proper Wi-Fi Calling service, which means you can make calls over your home broadband or public WiFi network, even if there’s no mobile signal. The operator has also added 4G Calling (better known as Voice over LTE).

The use of both features depends upon your device and whether or not it supports them, although generally 4G Calling should work automatically if it’s available to you. Meanwhile you might need to enable Wi-Fi Calling in your Smartphone’s settings in order to make use of it.

There’s no extra cost with BTMobile Wi-Fi Calling, calls and texts simply come out of your monthly allowance or are charged at the standard rate.

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14 Responses
  1. Avatar Craig says:

    Its about time Virgin Mobile offered WiFi calling too.

  2. Avatar Isaac says:

    I hope iD mobile start to offer this soon too!

    1. Avatar Paul says:

      ID Mobile definitely do wifi calling. Not sure about 4G calling – not got the phone handy to check.

  3. Avatar Walkerx says:

    All operators should provide this if a smartphone has the capabilities built-in instead of having to have specific firmware installed by the operator.

    You should not need an app for this feature.

    1. Avatar Rik says:

      I agree although it seems BT have rolled out WiFi calling and 4G calling to more devices than their official literature says as I’ve got it on my Huawei Mate 9 which was supplied unbranded and SIM free.

  4. Avatar Anthony Jones says:

    Just checked my iPhone 6 settings and I don’t see the option to turn this on…. yet

    1. Avatar Steven says:

      You need to update your iPhone first to the latest update, minimum iOS 11.3 or later

    2. Avatar New_Londoner says:

      It’s enabled on my iPhone 6 (with IOS 11.3), was working fine yesterday.

  5. Avatar Common Sense Guy says:

    I don’t get it, they own EE now, the underlying network. Why don’t they just migrate everyone and shutdown the bt mobile platform rather than add improvements like this? They could just have personalised plans and cut out the mvno part.

    1. Avatar Stephen Wakeman says:

      They seem to be deliberately keeping the brands separate from one another. The BT Mobile brand is keener on price compared to EE, particularly for BT BB customers.

      In turn, the offering isn’t quite as advanced e.g. only just now getting WiFi calling that EE’s had for ages. You have to buy an add on for additional 4G+ speeds that come as standard with most EE packages.

      The brands are quite distinct and it would probably be bad form for BT to merge it all since it’s already a borderline monopoly share in UK mobile networks.

    2. Avatar Common Sense Guy says:

      In that case they can just have separate plans and BT Mobile branded SIM cards, would work the same except they would no longer need the whole no infrastructure and the complications/hassle that comes with it.

    3. Avatar Common Sense Guy says:

      MVNO infrastructure, I mean.

  6. Avatar Nick says:

    Would we start to see EE’s pricing come down a notch or two since most people would be tempted by the same offerings that BT Mobile now offer? Just Visual Voicemail seems the only perk that EE has to offer now to separate the brands. All seems a bit ridiculous.

  7. Avatar Alan says:

    O2 used to have a WiFi calling solution called TuGo (or something like that) but dropped it after announcing they were moving to ‘native’ WiFi calling. This had me very pleased until I learned that it was only on a very small handful of handsets with O2 firmware. I’m now left with a Google Pixel that gets next to no signal in my village and O2 took away my WiFi calling facility. Highly annoyed and it’s about time this was simply a standard feature for all providers on any handset. My wife is on EE and her Pixel is natively supported without the need for provider firmware, come on O2 get with the times already

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