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Giffgaff UK Refresh 4G Mobile Tariffs with Bigger Data Allowances

Thursday, July 12th, 2018 (7:36 am) - Score 2,295
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Mobile operator giffgaff has launched a revised range of 4G mobile “goodybag” plans, which for the most part have been designed to give subscribers a bigger data allowance for Mobile Broadband use and usually at no extra cost.

The most positive change at giffgaff, which is an O2 based Mobile Virtual Network Operator (MVNO), appears to be centred around their two entry-level goodybags that have seen at least a doubling of the data allowances. On the flip side their £20 per month plan has removed its “Always On” data feature and replaced it with a cap of 20GB (you now have to pay £25 if you want “Always On” data).

We should point out that the “Always On” feature on the new and more expensive £25 plan has in fairness been enhanced, which means that it now comes with 20GB of data at full 4G speed (previously you only got 9GB). After 20GB of data is used you’ll experience a reduced data speed of 384kbps from 8am to Midnight.

giffgaff 2018 4g tariffs

The operator is also making a change to the length of time that non-recurring goodybags last: “We have to date offered up to an extra bonus day on top of the calendar month, depending on the time you bought it. From the 11th July they will last a calendar month including the day of purchase.” Recurring goodybags and queued goodybags are unaffected by the change.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he is also the founder of ISPreview since 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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11 Responses
  1. Fabrizio

    I’ve moved away from GiffGaff for Smarty as their plans seemed very easy to understand and I like the fact that the unused portion of data gets refunded in my next bill and if you need to buy more data you pay the same rate. Also all their plans are unlimited calls and texts ( and roaming has just been added ). Having said I’m glad that GiffGaff is playing catch up as they realise their offerings were lacking somehow compared to other operators. I was also pleasantly surprised that all their plans allow Tethering now which is useful for Mifi hotspots making their £20 plan £1 per 1GB which is cheaper than Smarty £1.25 per 1GB. Also the always on starts to get charged over the 20GB allowance when roaming so people should mind that when travelling to Europe.

    • Mike

      Any idea what the speeds are like on SMARTY? Same as regular Three network?

    • Fab

      Mike, the speeds are equal to Three network in my area West London but suffer from contention. I use Speedify combined with a Wi-fi hotspot device I carry with me to give me redundancy especially when using VoIP apps, I don’t use my phone for watching videos or streaming so I couldn’t comment on it, sorry. Customer service is good btw

    • Mike

      If I ever get kicked off my old and cheap AYCE contract I’ll definately have a go, thanks for info, £1.25 per GB is pretty reasonable as well.

  2. Skyrocket

    Giffgaff is rubbish I left them years ago.

    • Onephat

      I’ve been with them for more years than I care remember. Since the heavy users have left for pastures new it’s massively improved.

    • Mike

      I just wish they’d drop the O2 network though.

    • Simon

      Onephat – if they stopped payback I bet that response would be different. GG have to pay people to stay – that’s how bad it is

  3. James Harkin

    Does their £25 package come with tethering?

    • Mike

      It was allowed before but there was a speed restriction (384Kbps 8am to midnight) after 9GB so presumably that’s 20GB now.

    • Simon

      James don’t waste your time – I used to see lots of people on the old package get no where near their 6GB full speed – infact I tried it once too and got 384kbpa after 2GB

      I was an agent for 2 years – so when I say don’t bother – it comes with some weight!

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