First Utility Slash UK Superfast Broadband Prices for August 2018

Energy provider and ISP First Utility (Shell) has slashed the price of their 35Mbps and 63Mbps (average speed) FTTC based home broadband and line rental (phone) packages for the first 18 months of service, which will be available to new customers who make an order before 24th August 2018.

Unlike other providers, First Utility states that at the end of the minimum period “we’ll not increase your monthly charge“. Customers will also receive unlimited usage, a free wireless router, phone line rental (standard call charges), free connection + delivery, an 18 month contract term and UK based support.

On top of that anybody who also takes an Energy service from the provider will receive an additional discount, although the value of this is difficult to pin down because it’s dependent upon your energy tariff.

First broadband
11Mbps Download
Price: £18.99 per month

SuperFirst broadband
35Mbps Download
Price: £31.99 £24.99 per month

UltraFirst broadband
63Mbps Downloads
Price: £34.99 £29.99 per month

1. Simon

   August 2, 2018 at 10:06 pm

   63Mbps? so they limit it?

   Reply
   • Remo Spadaccini

     August 2, 2018 at 11:23 pm

     No I believe it’s just an average speed. Some isps are now advertising average speeds instead of the maximum possible speed. So you may still get 76mbps
   • Mark Jackson

     August 3, 2018 at 7:05 am

     Yes all ISPs are now expected to promote an average rather than the top 10% fastest “up to” figure.
2. Sheena

   August 3, 2018 at 9:45 pm

   I’ve been advised to choose Virgin Media, I had them years ago, the customer service was absolutely appalling!! I only want Broadband, but struggling to decide because they are competing against each other!! Its mind boggling!!

   Reply
3. Peter Cassidy

   September 14, 2018 at 5:09 pm

   First Utility state that users can expect an average 11Mbps from their 17Mbps service but this is in fact nothing like the service that I am receiving which struggles at 6Mbps. Having received better performance from my last supplier I believe that the service is being sold under a pretence. I switched my broadband as my utilities are with First Utility and I had no complaint with gas and electricity supply. There have been attempts to rectify the poor service and I have used the speed test link constantly to give feedback but no improvements have been seen. I would now like to be released from the contract of 18months as ample time has been given to resolving my problem and I know that my money would be better spent with another supplier.

   Reply

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