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Openreach Prices New UK Consumer 550Mbps and 1Gbps FTTP Tiers

Wednesday, September 18th, 2019 (1:31 pm) - Score 9,616
testing fibre

A couple of months ago Openreach (BT) cut the wholesale prices for their Fibre-to-the-Premises (FTTP) ultrafast broadband lines for UK ISPs (here) and revealed that they were planning to introduce two new top tiers for consumers – 550Mbps (75Mbps upload) and 1000Mbps (115Mbps). Today we’ve learnt how much these will cost.

At present the fastest consumer orientated “full fibre” tier on Openreach’s national network is their 330Mbps (50Mbps upload) service. Faster tiers of 500Mbps (165Mbps upload) and 1Gbps (220Mbps) are available but these are aimed at SME business users (details) and so tend to be a fair bit more expensive – particularly given the £500 one-off connection fee on those two tiers and their much faster uploads.

In fact Openreach have technically introduced four new FTTP broadband tiers today, although some of these appear to be a tweak of services that we’ve seen in the past (e.g. 220Mbps but with 30Mbps uploads instead of 20Mbps). The headline change though is surely the pricing for their new 550Mbps and 1000Mbps tiers for consumers.

The move to launch a new range of faster consumer options is no doubt partly being driven by greater competition and demand within the wider market (and perhaps also some political pressure), where gigabit capable services are increasingly being offered as an aggressively priced headline act from rivals (Hyperoptic, Vodafone/Cityfibre etc.).

Feature Operative date Connection
£ Exc VAT
Monthly Rental
£ Exc VAT

Up to 115Mbps / 20Mbps




Up to 220Mbps / 30Mbps




Up to 550Mbps / 75Mbps




Up to 1000Mbps / 115Mbps




As usual we must caveat that these are wholesale charges and thus do not include all of the many other elements that an ISP has to add in order to create the retail price that you or I will ultimately have to pay (e.g. 20% VAT, profit margin, capacity, service / network features etc.).

Just as a rough comparison, Openreach’s 330Mbps G.fast service costs £14.99 +vat per month at wholesale (£22.14 when you add the MPF line) and the FTTP equivalent is being reduced to £24.28 per month. Meanwhile ISPs tend to charge from around £60 to £80 inc. VAT per month at retail for the same class of service.

As such the new tiers may struggle to match that of the cheaper alternative network FTTP ISPs but we note that the jump in price to 1Gbps is much less dramatic above, which could make for an attractive proposition on the fastest plan. Not that any home users need or could fully use such speed but that’s another debate.

The new tiers will go live from 23rd March 2020.

NOTE: Check out our summary of FTTP ISP choices on Openreach’s network (here).

UPDATE 4:18pm

We’ve had a comment from Openreach.

A Spokesperson for Openreach told ISPreview.co.uk:

“This will enhance the Openreach FTTP portfolio offering and takes advantage of the latest technology to offer gigabit speeds.

Openreach is announcing this now as it reshuffles its product portfolio to make it more beneficial to all of its customers. It is the right time to make these pricing notifications on new speed tiers now that Openreach have a confirmed launch date. These pricing tiers have already been discussed with customers to ensure due diligence and consultation.

Moreover, Openreach wants to ensure that customers are kept aware of product and pricing updates in advance, to give them the time to consider their potential interest in consuming them.”

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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27 Responses
  1. Avatar Joe

    Looks like 115Mbps / 20Mbps might all but merge into 80/20 just as 55/10 has.

  2. Avatar Sky

    Will FTTC become 115/20? I doubt it won’t!

  3. Avatar Sky

    @JOe G.fast are not worth it in my view way too overpriced by BTWholesale cost.

  4. Avatar arf

    Can’t complain – current wholesale 330mbit is £38, new 1000mbit will be £31.

    Hoping retail 550 is somewhat similar to current retail 330 pricing. Still assuming 1gbit will be sillymoney territory, and as above I definitely don’t need it.

    • Avatar Jake4

      I guess 500mbps will be around £55-£78 & 1gbps will be £80-£120~

    • Avatar NE555

      > Can’t complain – current wholesale 330mbit is £38

      Not really. Since 2017 it’s been on an extended “special offer” price of £25.39 (available to everyone – no minimum order commitment required).

  5. Avatar Martin Pitt - Aquiss


    The briefing I’ve seen is 110/15 and not 115/20. Is this one correct?

  6. Avatar Chris

    Living in Southampton I’m hoping for toob to be able to provide proper 1gbps by end of next year. Failing that, this looks to be the best option, my 330/50 is just out of contact so I’ll be waiting to see what happens with this.

  7. Avatar Alex Haines

    “The headline change though is surely the pricing for their new 5500Mbps and 1000Mbps tiers for consumers.”

    er hum, over serious with the zeroes today?

  8. Avatar J. Walker

    I live in York where TalkTalk UFO (City Fibre) offer 1Gb up and 1Gb down for £21.70 at the moment, Openreach cannot even offer fibre down my street even though the exchange is enabled.

    If Openreach carry on like this they are going to loose out to the competition.

    • Avatar Bill

      I doubt it. Most punters will never need 1 Gbps symmetric.

      As long they carry on deploying fibre they will do very well.

  9. Avatar T Roch

    I live in rural Cumbria and all I can get is BTs very basic phone line internet which is so slow…when will we get a look in for even 50 mbps not our 1mbps if we are lucky!!

    • Avatar Gary

      Have you looked at 4G ? We get a very patchy phone signal here in rural Banffshire, but using an SXT LTE Am getting 30Mbps plus (we had 1.6 on BT adsl), with the recent pricing changes on unlimited sims its a very viable option.

  10. Avatar Sally

    Let’s hope the price is decent with the ISP cut on top .- The cheapest I have got a quote for is Cerberus who want £240 a month with £600 connection fee for 1000/220 and an extra £340 a month just because it’s a Market A exchange. Which is absurd!

    • Avatar Spoffle

      It will be significantly cheaper. These are consumer connections without consumer grade service level agreements (basically just the voluntary thing ISPs are signing up to.)

      There also won’t be a connection fee IF you’re in an area that already has Openreach FTTP. I had an Openreach FTTP install (BT’S 300/50) last week and the only thing I paid for was the delivery cost for BT’s hub.

    • Avatar Sally

      Thanks for that Spoffle. I’ve seen the BT offerings I was sort of trying to match or get faster than I had before which was on Virgin – The Business side of Virgin looked okay with max I think of 300/300 for about £480 a month after any build costs – that said if you have deep pockets and/or the build cost is not that high to your premise – Spectrum will do 1000/1000 for £199 a month on 24 month contract.

      We have BT WBC FTTP 1000/220 at this house and I am really wanting more – I am considering a mid way of 500/165 as I do need the upload more than down for work but that comes in for me as £343 a month which is good but it has a £600 connection fee – the other options don’t have a fee below 500 but it’s not the same connection they say – I was wondering if someone could have an ONT fitted for free and then upgrade to the higher speeds and avoid the install cost – but they say no.

      Still that’s cheap for connection to Fibre so it’s worth considering. Basically I can get all the speeds listed on this page https://www.cerberusnetworks.co.uk/connectivity-broadband/fttp-and-gfast# but I would like to get more than 50 up if possible.

  11. Avatar Russell

    Glad I’m with Gigaclear: 900 down and 900 up at £55 inc VAT is a bargain in comparison.

  12. Avatar Chayne

    Does this mean BT are abandoning their plans for asymmetrical speeds for two top tier packages as mentioned in June?

  13. Avatar GS

    Is line rental an additional cost to those prices?

    • Avatar NE555

      No line rental to add – these are GEA (data only) services.

      But these are the raw wholesale prices charged to ISPs, who also have to pay for backhaul circuits, transit, IP addresses, billing, customer support etc etc.

  14. Avatar Matthew Allwood

    I live in a village that has fttp but bt is the only provider im wondering if bt is monopolising this for the first few years as im with sky and they cant offer it even though its already here

    • Avatar Simon

      BT is not the only FTTP ISP – there are others such as Zen. Sky will be offering FTTP later this year I believe.

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