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Virgin Media Get New CFO and Deputy CEO Ahead of Big Change

Wednesday, Jan 15th, 2020 (7:28 am) - Score 14,960
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Cable broadband and TV operator Virgin Media UK (Liberty Global) has announced the appointment of Severina Pascu to become its new Chief Financial Officer (CFO) and Deputy Chief Executive Officer (CEO), which will become effective from 1st February 2020 and help to lead the ISP through an “exciting new growth chapter.”

The move to appoint Ms. Pascu, who has been with the Liberty Global group since 2008 and was most recently CEO of UPC Switzerland, is unusual in that we can’t recall Virgin Media UK having a Deputy CEO before. Meanwhile VM’s existing CEO, Lutz Schüler, was only appointed to lead the company in April 2019. Ms. Pascu will also be replacing Bill Castell as Virgin’s “acting” CFO (he’s only been in that position since August 2019).

Suffice to say that Liberty Global has been busy restructuring Virgin Media’s management for awhile and this is widely believed to be laying the ground work for a significant shift in the UK. Liberty has some money to throw around after selling off some of its operations in Europe (e.g. Germany) to Vodafone last year and they’ve got some big ideas to play with.

As we reported last year (here), a big part of this “new growth chapter” is expected to centre on their recently established Liberty Networks (formerly Liberty Fibre) company in the UK. The expectation is that Virgin Media may split their Hybrid Fibre Coax (HFC) and FTTP broadband network off into the new company and sell access to rival ISPs (e.g. Sky Broadband, TalkTalk) via wholesale, albeit with Virgin Media being given special access as the anchor tenant.

Such a move would be likely to placate some of Ofcom’s likely regulatory concerns, thus allowing the network coverage to continue growing and enabling them to bid on future broadband contracts, while also establishing Liberty Networks as a major national rival to Openreach (BT). This would be a truly seismic shift in the UK broadband market.

Mike Fries, CEO Liberty Global, said:

“This is an exciting moment for Virgin Media. Severina is a world class operator and finance executive. She’s done extraordinary work executing our turnaround plan in Switzerland and will be a critical partner to Lutz at Virgin Media. They will be a powerhouse team.

Severina has a fantastic track record in telecoms markets across Europe and has extensive operational and strategic experience which will be invaluable to us at Virgin Media. I’m looking forward to Severina joining the team next month as we continue to transform our business and embark on an exciting new growth chapter to help us realize our ambition to become the most recommended brand in our sector for our people and customers.”

Severina Pascu said:

“I am delighted to join Virgin Media at such an exciting time for the company and the industry. Virgin Media is an incredible brand and I am looking forward to working with such an amazing team. I leave a strong team in Switzerland with a solid plan to bring UPC back to growth and I am confident that Baptiest will provide strong and stable leadership there.”

Liberty Global has also long been rumoured to be eyeing the possible acquisition of a mobile network operator in the United Kingdom, with Vodafone, O2 and Three UK often being in the frame. However Virgin Media’s recent decision to swap their Mobile Virtual Network Operator (MVNO) agreement from EE to Vodafone may indicate that they don’t need to rush (here) and will probably try to sort out Liberty Networks first.

The acquisition of a mobile network would enable them to better tackle BT’s increasing march toward a true all-IP based network convergence of fixed and mobile platforms, which is not possible via an MVNO agreement. On the other hand it remains to be seen whether this is a truly attractive proposition for consumers (personally I don’t like having my mobile contract tied to a bundle).

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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10 Responses
  1. Avatar photo David says:

    I hope they have enough money to extend their network to my house – 8 feet should do.. They are doing it right now to 3 people around me but when I ask I get basically LOL’d at – not sure why.. 33 houses on this estate and neither BT nor VM will touch it – maybe the ground is radioactive or something

    1. Avatar photo t0m5k1 says:

      I have a similar issue in that half the street I live on in Basingstoke have OR FTTP and VM but my half have neither!

  2. Avatar photo Daleos says:

    Be better if they updated their customer support than their equipment right now.

    I have very few issues with the service personally but on the occasions I’ve had to call support for other people they are hands down the most incompetent bunch of nit-wits I’ve ever come across. Their customer support system is a mess from top to bottom.

    1. Avatar photo Craig says:

      Yes, I agree

    2. Avatar photo Bob says:

      The most imp competent bunch of nincompoops!

  3. Avatar photo Chris says:

    I’m lucky that my area had Telewest/blueyonder since the mid 90s but also unlucky because theyll probably never upgrade the HFC to Fttp.

  4. Avatar photo Steven Carter says:

    Totally agree. Don’t waste money on deputy CEO actually try hiring competent customer service staff. My TV and broadband have had a fault since 11/11/19 (yes I have to type the year as well now!) But I am reassured that an engineer is on his way….. Try ringing about the automatic compensation and get laughed at whilst I am still paying full price for no service. Apparently only when it’s fixed can they work out how much I’m.owed.

  5. Avatar photo John Molloy says:

    Big price small profit, small price big profit.

  6. Avatar photo Duncan says:

    So unless I’m reading this wrong, has their interest shifted some what away from gaining households outside Virgin’s current network with Liberty Fibre?

    Instead they will open up their existing footprint to rivals, and that’s all?

    1. Avatar photo A says:

      Most likely they’ll stop putting Network funding into Virginmedia and instead into Liberty Fibre, so it’ll be the backbone of VM & exactly like OpenReach.
      So all availability will be done & expansions via LibertyFibre as it’ll be their network. Not Virginmedia’s.

Comments are closed

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