Home
 » ISP News » 
Sponsored

Mobile Network Operators Suffer Calling Fault on UK Networks

Tuesday, March 17th, 2020 (1:48 pm) - Score 2,062
wireless mobile network operator uk mast and spectrum

Customers of O2, EE, Vodafone and Three UK – as well as various virtual (MVNO) mobile providers – are today reporting sporadic connectivity problems with making calls, which began at just after 10am today. Some reports have claimed that this issue allegedly stems from an interconnect fault on O2’s network.

In a brief statement O2 said, “Some customers may be experiencing issues when making and receiving voice calls on our 2G, 3G and 4G networks. Our mobile data [mobile broadband] and messaging services and O2 Wifi are not affected. This is a cross industry issue and our technical teams continue to investigate, working to resolve the issue as quickly as possible. We apologise for any inconvenience.”

The statement has also been echoed by EE, although they added that the fault is being “caused by an issue in another operator’s network” and is “not related to the increase in home working, caused by Coronavirus.” Meanwhile Vodafone has been telling those who complain via social media that, “we’re currently not experiencing issues with our network at the moment,” which may be technically correct but has added to the frustration as subscribers hunt for answers.

The good news is that complaints about this have been fairly sporadic and some customers are now reporting that the issue has been resolved, although the picture remains mixed.

Leave a Comment
2 Responses
  1. Avatar ChrisB says:

    I was having serious issues with three yesterday. Had to stop a number of calls/restart my phone about four times

  2. Avatar Suzanne says:

    My phone keeps getting black flashing screen when on the Internet then it goes back to the beginning of the page. Ie l go to order an item then when l hit payment the screen flashes then goes back to the start and l have to find my items and put them back into my basket. Any ideas it’s so frustrating.

Comments are closed.

Comments RSS Feed

Javascript must be enabled to post (most browsers do this automatically)

Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.

Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.

NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.

NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Cheapest Superfast ISPs
  • Onestream £19.99 (*27.99)
    Avg. Speed 45Mbps, Unlimited
    Gift: None
  • TalkTalk £21.00 (*29.95)
    Avg. Speed 38Mbps, Unlimited
    Gift: None
  • NOW TV £22.00 (*40.00)
    Avg. Speed 36Mbps, Unlimited
    Gift: None
  • Vodafone £22.00
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • Hyperoptic £22.00
    Avg. Speed 50Mbps, Unlimited
    Gift: None
Prices inc. Line Rental | View All
The Top 20 Category Tags
  1. FTTP (2908)
  2. BT (2826)
  3. FTTC (1812)
  4. Building Digital UK (1775)
  5. Politics (1713)
  6. Openreach (1667)
  7. Business (1491)
  8. FTTH (1345)
  9. Mobile Broadband (1280)
  10. Statistics (1275)
  11. 4G (1104)
  12. Fibre Optic (1087)
  13. Wireless Internet (1048)
  14. Ofcom Regulation (1043)
  15. Virgin Media (1035)
  16. EE (729)
  17. Vodafone (708)
  18. TalkTalk (690)
  19. Sky Broadband (685)
  20. 5G (569)
New Forum Topics
Promotion
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact