PC Pro Award Zen and Tesco Best for UK Broadband and Mobile

PC Pro has released the results of their annual 2020 Excellence Awards, which saw Tesco Mobile being named as the “Best Mobile Data Provider” and fixed line provider Zen Internet once again picking up a 17th consecutive win for the “Best Broadband ISP” category. Zen also scooped the “Best Web Host” category.

The outcome was based on a survey of 4,500 participants, which quizzed each respondent for their impressions of customer support, reliability, value for money, speed and whether or not they’d buy the service again, among other things. The scores were then combined to produce an overall satisfaction rating. On this point Zen scored a broadband satisfaction rating of 94% (down slightly from 95% last year).

Meanwhile some of the other awards are based on the knowledge of the editorial team and their bank of testers, including those from sister brands ‘Expert Reviews’ and ‘IT Pro’. The full list of categories and winners are as follows.

2020 Winners – Based on Reliability & Service Survey

Best Broadband ISP
Zen Internet

Best Mobile Data Provider
Tesco Mobile

Best Cloud Storage Supplier
Backblaze

Best Web Host
Zen Internet

Best Router Manufacturer
Ubiquiti

Best NAS Manufacturer
Synology

Best PC Manufacturer
Chillblast, PC Specialist & Scan

Best Laptop Manufacturer
Apple

Best Tablet Manufacturer
Microsoft

Best Phone Manufacturer
OnePlus

Best Smartwatch Manufacturer
Garmin

Best Printer Manufacturer
Brother

Best Monitor Manufacturer
AOC & iiyama

Best Online Retailer
Scan

2020 Winners – Editorial Voted Awards

Business Hardware of the Year
Broadberry CyberServe R272-Z31

Business Software of the Year
3CX Phone System

Business Laptop of the Year
HP Elite Dragonfly

Security Product of the Year
WatchGuard Firebox T70

Workstation of the Year
Scan 3XS GWP-ME Q132R

Desktop PC of the Year
Chillblast Captain Flight Sim PC

Laptop of the Year
Apple MacBook Pro 16in

Tablet of the Year
Apple iPad Pro 12.9in

Phone of the Year
Samsung Galaxy M31

Software of the Year
Zoom

Technology Innovation of the Year
AMD Ryzen 3000 Series