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EE UK Boosts 4G Mobile Coverage Across London’s Rail Network UPDATE

Monday, May 17th, 2021 (9:20 am) - Score 4,280
ee_london_train_station

Mobile operator EE (BT) has today announced that they’ve built 69 new 4G mobile sites and upgraded 35 more across multiple lines in London, which has improved their network coverage and data speeds (mobile broadband) along the city’s key commuter rail routes. But the work doesn’t stop there.

At present the operator has improved connectivity on seven sections of the route between London Euston and Birmingham New Street and six between London Victoria and Brighton. Other lines to see upgrades include London Paddington to Reading, and London Liverpool Street to Chelmsford.

Further upgrades have also been conducted on key lines used by travellers to and from the UK, such as the first in-tunnel 4G coverage on the HS1 line between St Pancras International and Ashford International (this is being extended to deliver coverage throughout all tunnels later this summer). Improvements have also been made on key sections of rail lines to London’s Heathrow, Stansted and Gatwick airports.

The operator has also “doubled” its mobile broadband capacity at a number of stations including London Euston, London Liverpool Street and City Thameslink stations, while smaller upgrades have taken place at London Victoria, London Kings Cross and Charing Cross.

David Salam, EE’s Director of Mobile Networks, said:

“We’ve made huge improvements to key routes in and out of London to keep our customers connected as restrictions begin to ease and the number of workers and visitors returning to the city increases. Whether listening to music or podcasts, streaming the latest movies, or gaming with friends, our network has been built and upgraded to ensure seamless connectivity on commutes and at London’s busiest rail hubs.”

EE added that “hundreds” of future mobile sites are also in the process of being planned for future deployment across the capital city’s rail network. Meanwhile, their station upgrades have been largely delivered over in-building DAS (Distributed Antenna Systems) technology and in some cases reconfigured to work over a 2 x 2 MIMO (multiple input multiple output) antenna to enhance performance.

Not to forget that customers of EE, BT and Plusnet continue to benefit from free WiFi coverage, which includes many underground station halls.

UPDATE 18th May 2021

EE has clarified the status of free WiFi coverage. “As it currently stands, the capability has been secured for all three brands, and is currently active for EE customers. We expect all BT Mobile customers to also have access by the end of this year. Plusnet has the option to take up this service in the future, but it’s not available for customers today.” The operator’s official press release has also been amended to clarify this.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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Comments
7 Responses
  1. Avatar photo Gigabit says:

    What about the South Western mainline? Still lots of dead spots on the various branches

  2. Avatar photo NE555 says:

    “customers of EE, BT and Plusnet continue to benefit from free WiFi coverage”

    I’m a Plusnet customer, and I haven’t heard anything about access to EE Wifi. Is this true, and if so how do I access it?

    Googling turns up only old information, e.g. https://community.plus.net/t5/General-Chat/WiFi-Hotspots/td-p/1334014

    1. Mark-Jackson Mark Jackson says:

      Plusnet is named on the press release for that, and it makes sense since they’re all BT Group and the WiFi is largely from BT’s side. But I guess the best way to find out is to try. The exact quote from EE’s annoucement is below:

      EE customers will continue to benefit from a recent contract renewal to provide connectivity on the London Underground platforms. BT & Plusnet customers will also be able to access the free WIFI coverage which includes many underground station halls.

    2. Mark-Jackson Mark Jackson says:

      EE has provided some extra clarification above.

  3. Avatar photo Kevin Lynch says:

    Hi Mark

    I appreciate the good work you and your site do in informing people about ISPs etc. I can see that I’m not the only one who noticed the BT error in their press release.

    That BT Wifi thing is definitely not included in the standard plusnet offers. I was going to get my sister and her family to switch from BT to Plusnet but the lack of BT Wifi was a dealbreaker.

    It would be sweet if you could persuade BT to give you a promo code for BT Wifi with 12 month’s free access for the first 200 users to signup. Obviously give the people who commented here about the lack of BT Wifi on plusnet. 24 hours to get signed up 🙂

    I looked long and hard on their website and all I could find was someone complaining about it going.

    Please can you ask their press people to confirm or deny that BT Wifi is available to plus.net users

  4. Avatar photo N says:

    Personal experience with EE in central London was abysmal. Full coverage, but the data speed was unacceptable. Especially around the London Bridge area, I’d have to use my work phone (Vodafone) to get any data coverage!

    1. Avatar photo x_term says:

      I mean, in London depending on the area pretty much everyone suffers, some less, some more. Where it’s busy with people there’s not much carriers can do without massive amounts of spectrum. I also have a work SIM on Vodafone and in my area in south London where I live it’s terrible. If I have to find an issue tho to EE, is that for some reason my OnePlus 7T Pro doesn’t seem to aggregate bands and doesn’t switch in 4G+, no idea why and it steers whenever possible to 2600MHz. When using the Vodafone SIM instead it works fine…

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