Fibre Broadband UK ISP Giganet Freezes Prices for 2022
UK ISP Giganet, which is investing £250m to rollout a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband network to 300,000 premises across South England (here), has moved to buck the wider industry trend of huge annual price hikes by committing not to increase their prices in 2022.
The move means that Giganet will join FibreNest (here), KCOM (here) and Fibrus (here) on the moral high ground by keeping their prices frozen during one of the biggest cost of living crises in recent memory, which has already seen some of the largest broadband ISPs and mobile network operators introducing annual hikes of almost 10%.
Giganet said their renewed “price promise guarantees” that customers still in-contract will “receive the same monthly charge for the lifetime of the contract“.
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Giganet’s CEO, Jarlath Finnegan, said:
“Giganet is reaching more customers than ever before and we’re due to start offering hyper-fast full fibre broadband services to over 65,000 new homes across England by next month alone. Following on from our significant investment last year, Giganet is entering a phase of exponential growth and is on track to becoming the best ISP in the UK, delivering full fibre honestly.”
Chief Customer Officer, Rob Baynes, said:
“Giganet will always deliver full fibre honestly, and a huge part of that is our price promise to customers. Having flexible and reliable broadband services is more important than ever, and we’re proud to deliver just that, having just achieved a 5 star Trustpilot rating.
The past couple of years have been turbulent for the industry and people are increasingly being hit with rising costs. We want to reassure customers that we aren’t going anywhere, and they won’t be seeing any price increase from us in 2022.”
End.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Hyperoptic has also committed not to raise their prices
BT, EE, Plusnet are named shameful and disgrace for prioe rise! This big ISPs must be avoid in future!
Well done to some ISP’s decided to freeze price! Hat off to them.
In fairness to those providers listed, all their customers were told what to expect. It was made implicity clear when I changed my EE contract.
Whilst I agree it’s morally wrong, legally they’ve done nothing wrong.
Also one person making the decision for all three of the bt isps listed? Maybe the individual brands had no say in it