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KCOM Make Amazon eero 6+ Routers Available to Broadband Users

Wednesday, Nov 6th, 2024 (7:15 am) - Score 520
KCOM-eero-6-device-with-user-in-kitchen-PR-061124

Macquarie-backed telecoms operator and UK ISP KCOM, which is deploying a gigabit broadband (FTTP) network across East Yorkshire and Lincolnshire in England, has today become the latest internet provider to announce that they will “shortly” be adopting Amazon’s eero 6+ mesh Wi-Fi routers for their service.

According to KCOM, the eero 6+ devices that they will be making available to their customers in Hull and beyond should deliver “world-class connectivity, enhanced broadband experience, new security features and mesh technology for complete home Wi-Fi coverage“.

NOTE: KCOM aims to expand their full fibre network to 350,000 premises, which is up from their current level of c.300,000 premises passed (Mar 2023). The operator was home to around 139,000 broadband customers in 2023, but their 2024 results failed to include an update on these figures.

The provider clarifies that customers signing up for their 500Mbps or faster home broadband packages will automatically each receive two eero 6+ devices for “free“, while all packages under 500Mbps will receive one eero 6+ device from mid-December 2024.

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Neil Bartholomew, KCOM’s Consumer Managing Director, said:

“This new collaboration with eero demonstrates the scale of our ambition to redefine the in-home broadband experience for customers on our network across Hull, East Yorkshire and North Lincolnshire.

eero devices come with an intuitive app that will give our customers the power to pause, prioritise and personalise the connectivity in their homes, allowing them to customise their internet experience and enjoy seamless streaming, surfing, working, gaming and everything else they love to do online.

As well as being fast and reliable, customers will benefit from enhanced security, monitoring connected devices, troubleshooting and managing online access for children. The new tech means that with multiple eero devices our customers can say goodbye forever to dead spots, drop-offs, and buffering – even when the whole family is online.”

However, by modern standards the eero, which is fast approaching 3 years of age, is starting to look a bit dated and is rather short on LAN ports (2). More advanced users may not consider it to be particularly appealing, although KCOM’s consumer focus is clearly more on the mass market than those who might be looking for superior kit.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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