
City-focused full fibre (FTTP/B) broadband ISP Hyperoptic, which claims to have deployed their gigabit speed network to cover 1.9 million UK homes, has recently and quietly added two new options to their existing social tariffs for those on state benefits (Fair Fibre Plans). The new options add symmetric speeds of 500Mbps and 1Gbps, making them among the fastest such tariffs on the whole market.
The provider first launched their Fair Fibre Plans back in 2022, which until recently came in two flavours – £15 per month for an unlimited 50Mbps (5Mbps upload) package and £20 for 150Mbps (symmetric) on a 30-day term with free activation. You could also add a phone service with included evening and weekend UK calls to this for an extra £3
However, while running through a biannual update of our Social Tariffs article (linked above), we identified that Hyperoptic had recently (Dec 2025) made a number of very significant changes to their Fair Fibre Plans. Firstly, the packages have suddenly become several pounds cheaper and, secondly, they’ve also made their top 500Mbps and 1Gbps (900Mbps+) tiers available in Social Tariff form too.
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The changes mean you can now get 50Mbps for just £12 per month, 150Mbps for £13, 500Mbps for £17 and 1Gbps for £20. Only two other internet providers with much more limited coverage – B4RN and B4SH – have Social Tariffs available at a similar sort of speed and price point. Most other ISPs usually only view Social Tariffs as a basic plan, but Hyperoptic have bravely gone in a different direction.
The Fair Fibre tariffs are available to any eligible new or existing customers to move to at any time, without penalty. In terms of eligibility, customers can sign up online if they’re taking benefits such as Universal Credit, Income Support, Pension Credit, Income-related Job Seekers Allowance (JSA) and Income-related Employment and Support Allowance (ESA).
People in receipt of Housing Benefit, Personal Independence Payment, Attendance Allowance and Care Leavers support should also be able to sign up if they’re covered by the fibre network, but you’ll need to call Hyperoptic directly to ask first. We did contact Hyperoptic about this change yesterday, but they’ve yet to respond.
Finally, a quick reminder. We know social tariffs can be a divisive topic for some, but that is not an excuse to abuse the comment system in order to post offensive remarks toward those who take state benefits. Such posts are against our rules and will be removed.
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