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Unexpected Charges Add c.£39 to Average Annual UK Mobile Bills

4th November, 2020 (1 Comment)

A new Opinium survey of 2,000 UK adults, which was commissioned by Uswitch, has claimed that “unexpected charges” (e.g. extra costs for roaming, calls etc.) are adding nearly £38.90 on average to consumers annual mobile bills (around 32% of respondents were affected by this – equating to a national total of £489m).

Three UK and Vodafone Adopt Inflation Busting Price Hikes UPDATE

3rd November, 2020 (23 Comments)

Mobile operators Three UK and Vodafone appear to be taking a leaf out of BT’s (including EE and Plusnet’s) book by becoming the latest telecoms operators to announce annual price hikes that will go beyond their usual RPI or CPI (inflation) linked increases. But with COVID-19 triggering another lockdown their timing couldn’t be worse.

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Cumbria Hamlets Dig 1.5 Miles for Openreach’s FTTP Broadband

3rd November, 2020 (10 Comments)

Two remote rural hamlets in the Eden district of Cumbria (England) – Raisbeck and Sunbiggin – can now access a 1Gbps Fibre-to-the-Premises (FTTP) broadband network after a local farmer helped to bring Openreach’s (BT) rollout costs down by excavating more than 1.5 miles of trench across 10 fields.

5G Mobile from Drones – Cambridge Consultants Hail New Antenna

3rd November, 2020 (4 Comments)

Technology firm Cambridge Consultants (CC) and Stratospheric Platforms Limited (SPL) have collaborated to build a new kind of wireless antenna, which could be installed on aircraft (e.g. drones) operating at an altitude of 20,000 metres and used to distribute 5G mobile broadband services over areas up to 140km in diameter.

New UK ISP Swish Fibre Speed Tests Network to Nearly 8Gbps

3rd November, 2020 (7 Comments)

Broadband ISP Swish Fibre, which is currently building a new Fibre-to-the-Premises (FTTP) broadband network to cover 250,000 premises across the Home Counties of England, has moved to match B4RN’s example (here) by conducting a real-world speed test of their XGSPON based platform – hitting 7.68Gbps download.

ISP A&A Confusingly Asks Mobile Users to Request a PAC Switch

3rd November, 2020 (19 Comments)

Customers of UK broadband ISP Andrews & Arnold (AAISP), specifically those who take one of their 07 mobile numbers (normally linked to their SIP2SIM service), will shortly be asked to log-in to their account page and request a Porting Authorisation Code (PAC) to switch provider in order to avoid a tricky supplier.

L8r Huawei – Vodafone to Deploy OpenRAN in Wales and England

2nd November, 2020 (4 Comments)

Mobile operator Vodafone UK has taken the bold decision to upgrade 2,600 sites (e.g. masts supplying 4G and 5G services), mostly in rural Wales and South West England, by using kit supplied as part of the new Open Radio Access Network (OpenRAN). The sites are currently served by Huawei.

Broadband ISP TalkTalk UK Has Stopped Selling Pay TV Boosts UPDATE

2nd November, 2020 (22 Comments)

Low cost broadband ISP TalkTalk has confirmed that they’ve today stopped selling paid TV Boosts (premium channel packs) and the internet provider intends to begin “phasing out” the boosts completely in 2021. Instead the company will be doubling down on their integration with the NOW TV video streaming platform from Sky.

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Glide Calls on Gigabit Broadband Scheme to Support Urban SMEs

2nd November, 2020 (4 Comments)

ISP Glide has criticised the UK Government’s current focus of handing out gigabit broadband vouchers to help upgrade poorly served rural homes and businesses. Instead the provider believes that the public investment could be redirected to help SMEs in business parks and urban edge environments.

ISP Virgin Media UK Restricting Port 7547 After Leaving it Open

1st November, 2020 (34 Comments)

Nothing to worry about, move along please. Cable broadband ISP Virgin Media has “taken steps to ensure [port 7547] is no longer discoverable” online after they left it open on some routers. The good news is that this “posed no security risk” to customers, but it remains unclear why it occurred.

New Full Fibre UK ISP Gigaloch Surfaces to Connect Rural Areas

31st October, 2020 (1 Comment)

A new Fife-based “full fibre” broadband ISP called Gigaloch (Optilec) has recently surfaced, which appears to have plans to deploy their own gigabit-capable Fibre-to-the-Premises (FTTP) network across rural parts of the United Kingdom, albeit seemingly focused more on England and Scotland.

BT Issues Report on Progress Against the UK Broadband USO

30th October, 2020 (27 Comments)

UK ISP BT has just issued their first biannual report on the progress they’ve made toward delivering the 10Mbps Universal Service Obligation (USO) for broadband, which highlights some of the known challenges. Overall they’ve so far handled 9,000 applications and 512 confirmed orders, resulting in a USO build for 4,000+ homes.

Survey Claims Poor Broadband May Hamper New Game Consoles

30th October, 2020 (28 Comments)

A Censuswide survey of 2,005 UK gamers who use consoles or games online for at least 1 hour a week, which was commissioned by UK broadband ISP Zen Internet, has found that “poor internet performance” could impact the purchasing decisions of 39% who may be considering the new consoles (XBox Series X and PlayStation 5).

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Broadband ISPs that Cause UK Consumers the Most Stress Named

30th October, 2020 (15 Comments)

A new survey from Broadband Genie, which used a special tool to analyse and estimate the consumer stress levels of 305,568 tweets that were aimed at major UK broadband ISPs, has revealed which providers had the most stressed customers. Overall it’s bad news for Shell Energy, but good news for Hyperoptic.

Sky UK Formally Launch FTTP Broadband as COVID19 Hits Call Centre

30th October, 2020 (16 Comments)

UK ISP Sky Broadband has just officially announced the launch of their new Openreach Fibre-to-the-Premises (FTTP) based “Superfast” (59Mbps) and “Ultrafast” (145Mbps) broadband package for new and existing customers from £35 per month. Meanwhile an outbreak of COVID-19 has forced their Sheffield call centre to close.

TalkTalk ISP Data Claims Commuter Towns are Home Working Hubs

30th October, 2020 (2 Comments)

New data from UK broadband ISP TalkTalk, which examined the internet usage of their customers between January to August 2020, has helped the provider to identify the top 20 British hub locations for Home Working. Overall Huddersfield saw the largest increase of network data usage (37%).

WeFibre Target 1Gbps Full Fibre for 1 Million UK Homes by 2023

29th October, 2020 (2 Comments)

The Telcom Group and sibling ClearFibre have today launched yet another sub-brand broadband ISP called WeFibre, which appears to be targeting social housing and aims to deploy their 1Gbps capable Fibre-to-the-Premises (FTTP) network to cover 1 million premises by the end of 2023. Better yet this speed will cost you just £20.