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Altnets and ISPs Pickup Wins at UK 2024 Comms National Awards

27th Sep, 2024 (5 Comments)

The annual 2024 Comms National Awards were held this week, which each year works to recognise the stand-out organisations, technologies, leaders and innovations in the communications and ICT communities. The event covers a lot of different categories, and there were several wins for alternative broadband networks / ISPs.

Network Rail’s Wi-Fi Suffers UK Outage at 19 Stations Due to Rogue Employee

27th Sep, 2024 (6 Comments)

The company that owns and manages most of the railway network in Great Britain, Network Rail, suffered a major service outage on their national Wi-Fi network this week, which began on Wednesday and impacted 19 stations. But it appears to have been caused by an “employee of Global Reach [who] corrupted the system“.

UK ISP Gigaclear Nearly Complete Fastershire FTTP Broadband Rollout UPDATE

27th Sep, 2024 (6 Comments)

Rural broadband ISP Gigaclear appears to have nearly completed their state aid supported contract under the Fastershire scheme, which originally instructed the operator to extend their gigabit-capable “full fibre” (FTTP) network to 70,000 of the hardest to reach premises in Gloucestershire and Herefordshire (this was revised upwards to 110,000 in 2020 – here).

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Guernsey Set for £48m 5G Mobile Boost as Gov Suspends Competition Law

27th Sep, 2024 (5 Comments)

The States of Guernsey, which governs the English Channel Island of Guernsey (British Crown dependency), yesterday voted to do something extraordinary by temporarily suspending local competition law in order to allow the dominant telecoms and broadband operator, Sure, to acquire Airtel Vodafone. The reward is a £48m deal to deploy 5G services.

Comms Council UK Name Winners of Best 2024 VoIP Provider Awards

26th Sep, 2024 (0 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has this afternoon announced the winners of their 16th annual 2024 awards event at a ceremony at The IET in London.

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INCA Appoint New CEO to Represent Alternative UK Broadband Networks

26th Sep, 2024 (3 Comments)

The Independent Networks Co-operative Association (INCA), which represents many of the UK’s alternative gigabit broadband builders, has today announced that long-time CEO and founding member, Malcolm Corbett, is to be succeeded by industry veteran Paddy Paddison in the role.

CEO of Virgin Media O2 UK Steps Back After Cancer Diagnosis

26th Sep, 2024 (0 Comments)

The Chief Executive Officer (CEO) of broadband and mobile giant Virgin Media and O2 (VMO2), Lutz Schüler, has today announced that he will be temporarily stepping back from his role following a diagnosis of prostate cancer. The operator’s current CFO, Patricia Cobian, will step into his role for the next 4 to 8 weeks.

Gigaclear to Cut Jobs as UK Rural Full Fibre Broadband Build Slows

26th Sep, 2024 (6 Comments)

Alternative network provider and rural broadband ISP Gigaclear has today revealed that, as part of “planning for the next stage of its development” and a “re-focus on ultra-rural areas“, their current pace of full fibre (FTTP) build will be slowing and that means job losses.

Virgin Media and Nexfibre Add 11,000 Homes to FTTP Cover in Chester

26th Sep, 2024 (6 Comments)

Network operator nexfibre, which shares some of their parentage with UK broadband ISP partner Virgin Media (O2), has announced that they’ve built to cover 11,000 additional homes in the Cheshire (England) city of Chester with their new 2Gbps speed Fibre-to-the-Premises (FTTP / XGS-PON) broadband network.

Streaming Provider Disney+ Joins Crackdown on Password Sharing

26th Sep, 2024 (10 Comments)

Internet video streaming provider Disney+ has, following earlier hints and a new subscriber agreement, finally joined Netflix by cracking down on password sharing through the introduction of a new ‘Paid Sharing‘ (Extra Member) service, which is indirectly intended to make it more difficult to share your account with people outside your household.

Three UK Boosts Rewards and Enters the Smartphone Reuse, Recycle Fray

26th Sep, 2024 (3 Comments)

Mobile network operator Three UK has decided to catch up with some of their rivals by launching three new initiatives (i.e. ‘Like New‘, ‘Trade-In‘ and ‘Connect Together’) for consumers to help them reuse and recycle older Smartphones, while also rewarding households for adding more connections, if they so choose.

Study Claims UK Broadband Users Lost £98m to Poor Customer Service

26th Sep, 2024 (8 Comments)

A new survey of 4,101 nationally representative UK adults, which was conducted by Which? in May 2024, has estimated that 950,000 consumers were £89m worse off over the last year due to giving up contacting their broadband provider after a poor experience. The magazine previously named Virgin Media as being the worst ISP for customer service (here and here).

Quickline’s £60m Gigabit Broadband Build in North and West Yorkshire UK Goes Live

26th Sep, 2024 (1 Comment)

Alternative network operator and ISP Quickline has today announced that the first 4,500 premises under their £60m state aid supported gigabit broadband roll-out contract for North and West Yorkshire, including the remote areas surrounding York, have been covered by the new network. The goal is to reach 28,000 premises in hard-to-reach rural areas.

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Ofcom Tells UK Telecoms Adjudicator to Help Fix OTS Broadband ISP Switching

25th Sep, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has called on the Telecoms Adjudicator (OTA) to help fix some of the remaining problems (i.e. the matching process) with the new One Touch Switching (OTS) system, which aims to make it easier for consumers to change broadband ISPs, and the related processes adopted by the One Touch Switching Company (TOTSCo).

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Broadband Forum Seeks More Energy Efficient Full Fibre Networks

25th Sep, 2024 (11 Comments)

The Broadband Forum has launched a new project that is seeking to lower the energy consumption of fibre optic broadband networks when accessing the internet. This will build on the ITU-T’s recommendations and guidelines on power-saving in fibre equipment, while adopting some of the forum’s own standards.

Northern Ireland Ministers Call for Improvements to Rural Mobile Coverage

25th Sep, 2024 (1 Comment)

The Northern Ireland Assembly yesterday met to debate the need for improvements in rural mobile coverage, which among other things highlighted problems with “major delays in the planning process” for approving new 4G / 5G masts, the need for greater infrastructure sharing and question marks over what impact the barrier busting task force has actually had.

Rural Full Fibre Broadband ISP Gigaclear Summarises Annual UK Progress

25th Sep, 2024 (4 Comments)

Alternative network provider Gigaclear, which as of March 2024 has built a gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network to cover 500,000 rural premises (RFS) in England (inc. 100,000 customers), has this week published their annual accounts to the end of 2023 and revealed some key figures for the year.