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1 in 7 UK Broadband, Mobile and Mortgage Users Hit by Loyalty Penalty UPDATE

1st Aug, 2022 (15 Comments)

A new “nationally representative” Opinium survey 3,087 UK adults with a mobile, broadband ISP, or mortgage contract, which was commissioned by Citizens Advice, has found that 1-in-7 customers are still paying their providers a “loyalty penalty” (i.e. paying more than new customers) despite cost-of-living crisis.

BT CEO on the Full Fibre Threat from Virgin Media O2 and TalkTalk

1st Aug, 2022 (34 Comments)

The CEO of BT Group, Philip Jansen, has given a more detailed comment about the likely impact on their full fibre plans of broadband rival Virgin Media (VMO2) acquiring budget UK ISP TalkTalk, which he admitted would “knock off some cream of the FTTP case” but it apparently won’t “touch the fundamentals of it at all“.

8000 Premises Lose Broadband After Maidstone Copper Cable Theft

30th Jul, 2022 (31 Comments)

The seemingly endless campaign of copper cable thefts by increasingly brazen criminals has continued. The latest incident is one of the biggest so far, knocking out broadband and phone services for around 8,000 homes and businesses on Openreach’s (BT) UK network across Maidstone, Sutton Valance and Staplehurs in Kent.

Virgin Media O2 UK Update Improves TV 360 User Interface

30th Jul, 2022 (13 Comments)

Broadband ISP Virgin Media (VMO2) has, over the past couple of weeks, begun to issue a new firmware update (v4.41) for their Virgin TV 360 service (platform), which introduces a number of cosmetic “improvements” to the Horizon software based User Interface (UI) and also some functional changes.

EE and BT Mobile UK Customers Gifted Free Data for Sunday

29th Jul, 2022 (11 Comments)

Customers of both EE’s and BT’s mobile UK service will be able to enjoy it a bit more on Sunday this weekend after the operators announced that they were zero-rating data (mobile broadband) across their network this Sunday. The move is intended to celebrate the Women’s England vs. Germany UEFA European Championship final.

Virgin Media O2 Parents Form Joint Venture to Build New UK Fibre Network

29th Jul, 2022 (32 Comments)

The parents of Virgin Media (Liberty Global) and O2 (Telefonica), supported by InfraVia Capital Partners, have today announced the creation of a new Joint Venture (JV) to build an XGS-PON based and wholesale focused Fibre-to-the-Premises (FTTP) broadband network that will cover “up to” 7 million additional UK homes.

Mobile Operator Three UK to Close 3G Home Signal Box Service

29th Jul, 2022 (18 Comments)

Mobile operator Three UK has begun to notify customers that their indoor 3G femtocell based signal booster device and service (‘Home Signal‘), which harnesses an existing fixed line broadband ISP connection to create its own indoor 3G mobile signal over a specific band, is to be “retired” on 5th September 2022.

BT-Workers-Strike-in-London-on-29th-July-2022-by-CWU

BT and Openreach Workers Begin Two Day UK Strike TODAY UPDATE1

29th Jul, 2022 (54 Comments)

Up to 38,000 workers at national broadband and communications giant BT (including Openreach) are today beginning day one of their two-day national strike over pay (the first one since 1987), with the second due to take place on Monday next week. So far, BT has shown no sign of giving in to the pressure.

Jurassic Fibre Appoints New CEO to Oversee Full Fibre Rollout

28th Jul, 2022 (7 Comments)

Exeter-based broadband ISP Jurassic Fibre, which is currently rolling out a new Fibre-to-the-Premises (FTTP) network across South West England (Cornwall, Devon, Somerset, and Dorset), has today announced the appointment of Paul Hellings to replace Michael Maltby in the position of CEO.

Giganet Launch Business FTTP and Ethernet to the UK Channel Market

28th Jul, 2022 (5 Comments)

UK ISP Giganet, which offers full fibre broadband services to homes and businesses via several platforms (e.g. Openreach, CityFibre and its own build network), has today launched a new wave of new Business FTTP and high capacity Ethernet products to the Channel market (i.e. telecoms resellers, MSPs and ISPs).

Sky Go Video Streaming App Now Available to UK Apple TV Users

28th Jul, 2022 (10 Comments)

Sky UK (Sky TV, Sky Broadband) appears to have quietly taken the beta tag off their popular Sky Go video streaming app for Apple TV devices, which means that regular customers of their Pay TV service should now be able to download and use it.

Vodafone UK Donates 500,000 Free Mobile Data SIMs to Public

28th Jul, 2022 (5 Comments)

Mobile network operator Vodafone UK has today announced that they’ve reached the halfway point of their commitment to connect 1 million people, specifically those who are “experiencing digital exclusion“, by the end of 2022. Some 500,000 free mobile data (broadband) and calling SIMs have now been donated to the public.

Virgin Media O2 Add 114,000 New Premises to UK FTTP Coverage

28th Jul, 2022 (16 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have published their joint Q2 2022 results, which saw fixed broadband reach 5,612,000 customers (up by 16,000 in Q2 2022 vs -1K in Q1) and their FTTP coverage reach another 114,000 premises. The fixed line network now covers 15.9m premises (54% of UK).

BT Results See Full Fibre Grow by Record of 763,000 UK Premises

28th Jul, 2022 (4 Comments)

The BT Group has published their Q1 2022/23 results to June 2022, which saw the coverage of Openreach’s gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network reach 7.957 million premises (up by a record of 763K in the quarter vs 752K last quarter). Meanwhile, EE’s 5G network now reaches 55% of the UK population.

Global Shortage of Fibre Optic Cables Hits UK Broadband Firms UPDATE

28th Jul, 2022 (14 Comments)

Network builders and broadband ISPs in the UK have confirmed that they’re also being affected by a shortage in optical fibre cables, which has caused significant delays to lead times on deliveries and pushed up prices of such cables by as much as 70% since March 2021. But contrary to some reports, the cable cost is not the main issue.

New Subsea Fibre Cable Links Ireland to the Isle of Man and UK

27th Jul, 2022 (2 Comments)

Connectivity Services provider Aqua Comms has announced the completion of their work to deploy the Celtix-Connect 2 subsea fibre optic cable, which now runs between Ireland (Dublin), the Isle of Man and England (Blackpool). The move means more resilient and faster broadband for premises on the isle.

Cost of Household UK Broadband and Mobile May Rise by Over a Third

27th Jul, 2022 (8 Comments)

Technical UK consultancy firm FarrPoint has estimated that the cost of household connectivity services (e.g. fixed broadband, phone and mobile) could rise by more than a third over the next 5 years. As usual, the proposed solution is to try shopping around for a better deal.