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 Latest UK ISP and Telecoms News

Netomnia install damaged Openreach kit

3rd Aug 2026 (40 Comments)

Alternative UK broadband operator Netomnia has apologised to one of their YouFibre ISP customers after an engineer they sent out to install the new full fibre connection botched the setup, not least by ripping Openreach’s existing optical modem (ONT) off the wall and using the incumbent’s own fibre cable to finish the job – breaking a second FTTP connection in the process.

YouFibre-New-WiFi-7-Routers-2025

2nd Aug 2026 (0 Comments)

Internet provider YouFibre, which is the retail ISP arm of alternative network operator Netomnia (Substantial Group) that has covered 3.2 million UK premises with their full fibre (FTTP) broadband network, appears to have significantly discounted their top 7-8Gbps speed (symmetric) package from £99.99 to just £50 per month. But that’s not the only change.

Freely-TV-screen-preview-image

2nd Aug 2026 (16 Comments)

Broadband-based live TV streaming service Freely, which is backed by the major UK broadcasters and is an evolution – not yet a replacement – for the existing Freeview platform (inc. Freeview Play and Freesat), last week added eleven new TV channels to its service that have been supplied by 5 (Channel 5).

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Fibre optic broadband cables connecting to a house by CoPilot AI for MJ - 210524

1st Aug 2026 (0 Comments)

The latest independent data from Thinkbroadband for July 2026 has today helped us to produce an updated H1 assessment of how big – in terms of network coverage (premises passed) – the top seventeen largest Fibre-to-the-Premises (FTTP) based UK broadband ISP networks have become. We also compare this data against official coverage claims.

aquiss uk isp

1st Aug 2026 (0 Comments)

Shropshire-based independent UK ISP Aquiss has informed ISPreview that they plan to introduce a new special offer on their full fibre (FTTP) broadband plans via both the CityFibre and Openreach networks, which will discount their package prices to half price for the first 8 months of service with new customer connections.

giffgaff-sim-card-image-from-official-website-300120

1st Aug 2026 (6 Comments)

Some pre-paid customers of mobile operator giffgaff, which is controlled by Telefónica UK (part of the VMO2 Group) and uses O2’s virtual network platform, have complained to ISPreview after the provider suddenly informed them that their service was to be disconnected over “extended or permanent use outside the UK“. The provider also declined to refund unused credit.

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Virgin Media O2 Engineer Stephen Parsonage

31st Jul 2026 (8 Comments)

A special mention today goes out to one of Virgin Media’s (O2) broadband engineers, Stephen Parsonage, who was in the process of installing new services for one of their customers in Leeds when, during a conversation, the customer began showing signs of suffering a stroke.

EE UK Advanced FullFibre Image 310726

31st Jul 2026 (61 Comments)

Mobile and internet provider EE (BT) has today confirmed our earlier leak (here) by officially launching their Advanced Full Fibre Broadband packages, offering downloading speeds of 2.3Gbps and 8Gbps to new UK customers. But availability remains limited to the Guildford, Woking and surrounding areas, although this is due to “expand further in the near future“.

Phone handset hanging from cord - 123RF - 26684886.webp

31st Jul 2026 (33 Comments)

The latest update from network access provider Openreach (BT) has today warned that homes and businesses only have 6 months left before the old Public Switched Telephone Network (PSTN) is permanently retired on 31st January 2027. As it stands, some 1.5 million UK lines (down from 1.9m in June 2026) are still operating on legacy copper, including roughly 350,000 business premises (the latter group faces disconnection).

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network cables closeup with fiber optical background 123rf

31st Jul 2026 (20 Comments)

Consulting firm Cartesian has released a new report on the state of the UK’s fibre full broadband market, which unsurprisingly highlights how challenging it is for alternative networks (altnet) to create sustainable business models. The study also claims that c.1 million rural FTTP premises could see uneconomic overbuild if Openreach is required to meet a high exchange coverage threshold for copper switchover.

BT-Smart-Hub-3-Router-2023

31st Jul 2026 (35 Comments)

New customers looking to take a home broadband package from one of BT Group’s retail ISPs, including EE and Plusnet, will from today find that they’ll also need to start paying for a one-off broadband activation fee again. The providers haven’t charged an activation fee for the past few years, partly to help boost take-up (a common practice).

fttp_home_install_outdoor_openreach

30th Jul 2026 (3 Comments)

Network access provider Openreach (BT) has today notified UK broadband ISPs that they intend to expand the Equinox Offer Area, which reflects their long-term wholesale pricing discount scheme for helping move customers from slower copper to faster full fibre (FTTP) lines.

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Cityfibre Purle Optical Fibre Cable and Engineer

30th Jul 2026 (13 Comments)

The largest alternative full fibre broadband network in the United Kingdom, CityFibre, which has already built their fibre lines to cover 4.7 million UK premises (with 1m customers connected), is reportedly working with shareholders to raise around £900m to boost their future network expansion and consolidation strategy.

Sky Stream Box and TV Set

30th Jul 2026 (6 Comments)

Sky (Sky Broadband etc.) has confirmed that access to Hayu is now included with Sky Ultimate TV, Sky Signature, Sky Entertainment and Sky+ Original, Variety and Family packs (i.e. no need for a separate subscription or standalone app). The move follows Sky’s Feb 2026 news (here), which revealed their plans for combining Netflix, Disney+, HBO Max and Hayu into a single sub.

AST Space Mobile Satellites Over UK and Europe with Vodafone

30th Jul 2026 (3 Comments)

The CEO of Vodafone Group, Margherita Della Valle, has stated that their joint plan with AST SpaceMobile (aka – Satellite Connect Europe) to launch a space-based 4G and 5G mobile (mobile broadband) service to connect regular Smartphones is still expected to enter its “beta” testing phase “at the beginning of 2027“. Despite suffering an earlier launch failure.

Virgin-Media-O2-2025-Engineers-dressed-like-an-airforce

30th Jul 2026 (39 Comments)

Multiple news reports appear to be indicating that the owners of UK broadband, mobile and TV provider Virgin Media (O2), Telefónica and Liberty Global, may need to execute a significant round of cost-cutting (e.g. job cuts, reducing capital expenditure and cutting dividends etc.) in order to get the company’s £22bn debt mountain under control.

Fenton Street Lancaster Derelict Telephone House Building

30th Jul 2026 (4 Comments)

Repeated attacks of vandalism by gangs of youths recently caused Vodafone (VodafoneThree) to remove a key mobile mast site in central Lancaster (Lancashire, England), which was shared with mobile operator O2 (Virgin Media). The situation resulted in significant 4G and 5G (mobile broadband) coverage problems for users in the area, but a temporary solution is now imminent.

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Andrews & Arnold UK ISP Logo
Andrews & Arnold (kempston) Broadband Fixed Line By: kempston Full Star Full Star Full Star Full Star Full Star
Zen Internet UK ISP Logo
Zen Internet ([email protected]) Broadband Fixed Line By: [email protected] Full Star Full Star Half Star Empty Star Empty Star
Hyperoptic UK ISP Logo
Hyperoptic (GTom) Broadband Fixed Line By: GTom Half Star Empty Star Empty Star Empty Star Empty Star
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