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Articles for Category Tag - BT

Clive Selley - openreach uk ceo picture 2021

Openreach Preps More FTTP Broadband Price Cuts for UK ISPs UPDATE

30th October, 2022 (33 Comments)

Good news for consumers. Openreach appears set to launch another round of wholesale prices cuts for UK ISPs that sell their gigabit-capable Fibre-to-the-Premises (FTTP) broadband lines. Dubbed ‘Equinox 2‘ after last year’s discount, the move will help the operator to stay competitive. But some rivals may raise competition concerns.

Openreach’s Wireless-to-the-Cabinet Network on Coll Broken for 3 Weeks

29th October, 2022 (18 Comments)

Some 40 homes on the remote Scottish Isle of Coll, which is home to around 200 people, have been left without broadband until at least Monday because Openreach’s engineers cannot safely reach the island by boat in order to repair their niche Wireless-to-the-Cabinet (WTTC) network. Some homes have now been offline for 3 weeks.

EE Boost UK 5G Rollout with New Ericsson AIR 3268 Radio Antennas

27th October, 2022 (13 Comments)

Mobile operator EE (BT) has announced that they’ve begun to rollout Ericsson’s new ultra-lightweight Antenna-Integrated Radio (AIR 3268) hardware to more than 1,000 UK sites, which is smaller and lighter than existing antennas, uses up to 40% less energy and should deliver better 5G (mobile broadband) speeds and coverage.

CWU Begin Final Day of Latest BT Strikes, But Worse May Follow

24th October, 2022 (21 Comments)

Up to 38,000 workers at UK broadband and telecoms giant BT (including Openreach) have today begun the final day of their latest round of strikes over a pay dispute (the 8th day overall). But the Communications Workers Union (CWU) claims that BT’s CEO, Philip Jansen, still “won’t even negotiate” with them.

Net Neutrality – Ofcom UK Softens Open Internet Safeguards UPDATE2

21st October, 2022 (7 Comments)

Ofcom has today published new proposals to soften some of the UK’s existing Net Neutrality protection rules, which were established some years ago to ensure no serious blocking or slowing of access to legal websites or other internet services by broadband ISPs and mobile network operators. But there are some positive statements too.

Ofcom 2022 Study – Average UK Broadband ISP Speeds Hit 59.4Mbps

21st October, 2022 (13 Comments)

Ofcom’s 2022 study of fixed line home broadband ISP speeds has reported that the average (median) UK download rate has risen from 50.4Mbps last year to 59.4Mbps now (uploads went from 9.8Mbps to 10.7Mbps). But the performance gap between rural and urban areas has “widened” (unsurprising with so much urban FTTP build).

woman customer complaints call center vector illustration eps 10

Ofcom Name Shell Energy as UK ISP with Most Complaints in Q2 2022

18th October, 2022 (6 Comments)

Ofcom’s latest Q2 2022 survey of UK consumer complaints has named ISP Shell Energy as attracting the most moans for both fixed line broadband and landline phone services, while BT (BTMobile) did the same for Pay Monthly mobile services and Virgin Media (VMO2) were on the naughty step for Pay TV.

UK ISP BT Offers 3 Months of FREE FTTC and FTTP Broadband

14th October, 2022 (0 Comments)

New customers of broadband ISP BT can currently get the first 3 months of service completely free across their various hybrid fibre FTTC and full fibre FTTP packages, which could save you up to £167.97 off the price of their top “Full Fibre 900Mbps” tier.

Gov Hands Huawei Legal Notices to UK Mobile and Broadband ISPs

13th October, 2022 (15 Comments)

The Government has today placed their previous decision to BAN Huawei’s equipment from ultrafast 5G mobile networks (including restrictions on its use in full fibre broadband infrastructure) on more of a legal footing, which it has done by issuing legal notices to 35 telecoms network operators.

Openreach-2022-Engineer-Testing-FTTP-Lines

32 New UK Openreach Exchanges Named for Copper Phone to Fibre Switch – Tranche 10

13th October, 2022 (39 Comments)

Openreach (BT) has today released the ‘Tranche 10’ batch of 32 UK exchange areas where they plan to move away from copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which will also occur once over 75% of premises in each area can get “ultrafast broadband” (FTTP and G.fast at 300Mbps+).

ISP BT and Cisco to Help UK Businesses Recycle Network Kit

5th October, 2022 (2 Comments)

Broadband giant BT has today launched a new service, which is designed to help their UK business customers reduce electronic waste (e-waste) by enabling their replaced or decommissioned network kit to be shipped back to Cisco in order to be “responsibly re-used or recycled” through its ‘take-back and reuse’ scheme.

ISP Plusnet UK to Close Down John Lewis Broadband Division UPDATE

4th October, 2022 (25 Comments)

Budget UK ISP Plusnet, which is part of the wider BT Group, has announced that from today it will no longer be providing managed broadband and phone services to new residential customers under the John Lewis brand and the service will eventually close.

Ookla Sees AltNets Creeping Up on Big UK Broadband ISPs

3rd October, 2022 (5 Comments)

The latest data from Ookla, which operates the popular Speedtest.net website, is beginning to show the sort of impact that the new generation of alternative full fibre broadband networks (AltNets) are having across the UK. But for now, the seven largest ISPs still dominate the country’s fixed broadband market.

Opensignal Name UK Best 4G and 5G Mobile Networks in Q3 2022

28th September, 2022 (21 Comments)

Opensignal has published their biannual September 2022 Mobile Network Experience Report, which measures the 4G and 5G (mobile broadband) services of all four primary network operators – EE, Vodafone, O2 and Three UK – to determine which delivers the best performance. Both EE and Three UK picked up most of the wins.

EE Offers Free Independent Debt Advice to UK Customers

27th September, 2022 (5 Comments)

Broadband ISP and mobile operator EE has today announced that they’ve teamed up with the Money Adviser Network to offer customers free, independent debt advice through referrals from customer service advisors. Nearly 3,000 customers are said to have so far benefitted from the service since its rollout in June 2022.

BT and Vodafone UK Reiterate Desire to Make Netflix etc. Pay

26th September, 2022 (28 Comments)

The Net Neutrality debate (i.e. protecting the open internet from abuse by UK broadband ISPs and mobile operators) reared its head again today after BT and Vodafone both put their names to a new statement by the European Telecommunications Network Operators’ Association (ENTO), which was signed by 16 telcos’ CEOs.

Q2 2022 Openreach Progress Update on FTTP Rollout in Wales

23rd September, 2022 (9 Comments)

The Welsh Government (WG) has shared a Q2 2022 progress update on their £52.5 million Phase 2 Superfast Cymru contract with Openreach (BT), which reveals that a total of 32,949 extra premises (up from 29,959 in Q1) have now gained access to a 1Gbps capable Fibre-to-the-Premises (FTTP) broadband ISP network.