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Articles for Category Tag - O2

Virgin Media O2 Smart Support Broadband Service

Virgin Media UK Deploys Free Smart Support Service to All Broadband Users

23rd March, 2026 (7 Comments)

Customers of UK ISP Virgin Media’s (O2) fixed broadband packages have today been told that the internet, TV and phone provider is now rolling out their new Smart Support diagnostics service – a 24/7 broadband speed and connection monitoring solution – to all of its customers “as standard and at no extra cost“. Initially only 330,000 customers had been able to benefit from it.

O2 UK Expands 5G Standalone Mobile Broadband Network in Scotland

19th March, 2026 (5 Comments)

Mobile operator O2 (Virgin Media) has today announced that they’ve so far switched-on their next-generation 5G Standalone (5GSA / 5G+) mobile broadband network across 66 large towns and cities, 175 smaller towns, and 1,120 villages in Scotland as part of its UK-wide rollout. A total of over 4 million people and businesses now have access in the country.

O2 UK’s Recycle Service Saved 85,500 Devices from Landfill in 2025

18th March, 2026 (5 Comments)

Mobile network operator O2 (VMO2) has today revealed that their O2 Recycle service, which helps people to trade in their old technology (usually in return for cash, credits or a charitable donation), has helped to save 85,500 devices from waste in 2025 – paying out nearly £6.6 million to customers trading in their unwanted tech.

Mobile-masts-in-a-city-by-CoPilot-for-MJ-on-190624

New Report Claims Small Changes Can Deliver Big 5G Mobile Boost for England

18th March, 2026 (2 Comments)

A new report from The YIMBY Initiative (TYI), which describes itself as a cross-party UK research led think-tank, has today argued that “small changes” to existing legislation and frameworks could reform the planning system just enough to help boost the deployment and coverage of 5G based mobile broadband networks.

O2 UK Claims to Deploy Europe’s First Pre-Assembled Mobile Network Mast

17th March, 2026 (4 Comments)

Mobile operator O2 (Virgin Media) has today worked with Vecta Labs to deploy “Europe’s first pre-assembled mobile mast” at a site in Sandwich, Kent (England) – taking only 4 hours to complete, which compares with the usual 2 days. Such an approach could speed up the roll-out of new mobile broadband (4G, 5G etc.) infrastructure, reduce deployment costs and cut downtime.

CoverageMap.com Site Expands to Include UK Mobile Networks and Data Speeds

17th March, 2026 (6 Comments)

The CoverageMap.com website and supporting Apps, which previously only gave a crowdsourced overview of mobile network (cell) coverage and mobile broadband (4G, 5G) speeds across the USA, has now been expanded internationally to include data from users in Canada, the United Kingdom, and Puerto Rico.

Virgin-Media-O2-5G-SA-Mobile-Mast-Surrounded-by-Trees-2023

O2 UK Give Mobile Customers Option to Upgrade to 5G+ At No Extra Cost

11th March, 2026 (15 Comments)

Mobile operator O2 (Virgin Media) has today announced that they’re giving millions of their Pay Monthly mobile customers the “chance” to upgrade to their latest end-to-end 5G Standalone (5GSA / 5G+) mobile broadband network “at no extra cost”, provided they have a compatible device of course.

Virgin Media O2 UK Community Forum Screenshot by ISPreview 100326

Uncertainty Surrounds Virgin Media and O2 UK’s Community Forum Merger UPDATE

11th March, 2026 (17 Comments)

Over a month has now passed since broadband and mobile providers Virgin Media and O2 (VMO2) closed their respective customer community forums to new postings as part of plans to merge and upgrade the platform (here). But the operator still doesn’t seem to know when this process will complete and won’t say what platform they’re adopting.

O2 UK and Ontix Expand 5G Mobile Small Cells to Boost Data Capacity in Bath

10th March, 2026 (3 Comments)

Mobile operator O2 (Virgin Media) and network technology provider Ontix have this morning reported that they’ve successfully deployed their first 4G and 5G capable Small Cells in the Somerset (England) city of Bath, which will boost local data capacity (mobile broadband) for their network.

50 Publicly Funded 4G Mobile Mast Upgrades Now Live Across Wales

9th March, 2026 (0 Comments)

The UK Government has this morning revealed that a total of 50 publicly-funded rural 4G (mobile broadband) mast upgrades have now gone live across Wales as part of the industry-led Shared Rural Network (SRN) project (up from 30 in July 2025), which last year succeeded (here) in extending geographic 4G cover from at least one operator to 95% of the UK (aggregate).

Virgin Media O2 Eye Vodafone UK Wholesale Broadband Deal and Lament Price Hikes

9th March, 2026 (21 Comments)

Telecoms giant VMO2 (Virgin Media and O2) is reportedly engaged in talks with VodafoneThree (Vodafone and Three UK) over a possible wholesale broadband deal, which would enable Vodafone UK to sell packages to consumers via Virgin/nexfibre’s growing full fibre (FTTP) network. Separately, VMO2’s CEO has admitted that O2’s move to hike prices for existing mobile users “wasn’t the best decision“.

Virgin Media O2 Harness AI to Flag 1 Billion Suspected SCAM and SPAM Calls

6th March, 2026 (5 Comments)

Mobile and broadband operator VMO2 (Virgin Media and O2) have today revealed that they’ve used AI technologies, such as Call Defence from Hiya, to flag over 1 billion “suspected” scam and spam calls to UK customers before they even pick up the phone (more than 70 million suspected scam and spam calls are currently being flagged every month).

Renault Master E-Tech VMO2 Vans PR 06032026

Virgin Media O2 UK’s Broadband Engineers Get Renault Master EVs

6th March, 2026 (9 Comments)

Broadband, mobile and TV giant Virgin Media and O2 (VMO2) have today announced that, as part of their target to transition to a fully Electric Vehicle (EV) fleet by 2030 (c. 4,300 vehicles), they just purchased 101 Renault Master e-Tech vans (priced from £37,500 plus VAT after PiVG) for their telecoms engineers to use.

Virgin Media O2 UK Replaces BT Group Poached CFO with David Melcon

4th March, 2026 (2 Comments)

Combined broadband and mobile giant Virgin Media and O2 (VMO2) have today announced that they’re set to replace their former Chief Financial Officer (CFO) since 2021, Patricia Cobian, with David Melcon from 2nd April 2026. In case anybody has forgotten, Patricia announced last year that she was jumping ship to the BT Group (here).

Virgin Media and O2 UK Offer Free Phone Calls and Data to the Middle East

3rd March, 2026 (2 Comments)

Broadband and mobile giant Virgin Media and O2 (VMO2) has announced that they will credit back the cost of calls, SMS messages and data (mobile broadband) to and from the UK to several countries in the Middle East, which will be backdated to 28th February and run until 7th March 2026 (although this may be extended).

O2 UK Nokia Massive MIMO Paddington Mast

Virgin Media O2 Pumps Another £700m into UK Mobile Upgrades for 2026

2nd March, 2026 (7 Comments)

Mobile operator O2 (Virgin Media) has this morning confirmed that they’ll pump another £700m into their Mobile Transformation Plan for 2026 (the same amount as last year), which much like in 2025 will be focused on “improving reliability, boosting capacity and extending coverage across the country“.

Nexfibre Publish Q4 2025 UK Full Fibre Broadband Build Update – 2.6M Premises

26th February, 2026 (26 Comments)

Network operator nexfibre, which shares some parentage with its UK ISP partners Virgin Media (O2) and giffgaff, has just published their latest quarterly Q4 2025 build update and confirmed that their new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network now covers 2.6 million UK premises. But future expansion looks set to come from consolidation.