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Articles for Category Tag - O2

Virgin Media O2 to Donate 1,200 Pre-Owned Smartphones in Scotland

2nd September, 2025 (0 Comments)

Broadband ISP and mobile operator Virgin Media and O2 (VMO2) have today announced that they’re working with both the Scottish Government and Citizens Advice Scotland (CAS) to help people get online. This involves donating 1,200 refurbished smartphones and mobile data SIMs to Citizens Advice Bureaux (CABs) across 12 Local Authorities throughout Scotland.

O2 UK Starts Putting WiFi Calling Live on Pay As You Go Mobile Plans

1st September, 2025 (13 Comments)

Some customers of mobile network operator O2 (Virgin Media), specifically those on their Pay As You Go (PAYG) plans, this week began to notice the sudden appearance of Wi-Fi Calling on their service (ISPreview Forum) and 4G Calling (VoLTE) is also expected to follow by the end of this year.

O2 UK Hikes Prices for Some 30 Day Pay Monthly SIM Only Customers UPDATE

30th August, 2025 (9 Comments)

Some customers of mobile network operator O2 (Virgin Media), specifically those on certain 30 day rolling SIM Only contracts, have informed ISPreview of how they’ve just been notified that they will be hit by a sharp price hike from 1st October 2025 (in many cases this equates to an increase of c.12%).

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Virgin Media O2 UK Users Struggle to Access Secondary Email Addresses

26th August, 2025 (12 Comments)

Some customers of Virgin Media’s (O2) broadband service have been struggling, often for several weeks now, to regain access to their email accounts – those belonging to secondary account holders. The issue began after the ISP made a change to their ID system that seemed to lock related users out with a “FORBIDDEN” message.

Results of the UK’s Largest Mobile Network Survey for the River Severn Region

21st August, 2025 (5 Comments)

Network analyst firm Streetwave has today published its results from the UK’s “largest mobile coverage survey“, which used bin lorries to test the 4G/5G (mobile broadband) network coverage and speed of each mobile operator across the River Severn Partnership Advanced Wireless Innovation Region (RSPAWIR) – reflecting 33 councils in Wales and England’s West Midlands.

O2 UK Finally Adding 5G Support to Pay As You Go Mobile Plans UPDATE

20th August, 2025 (15 Comments)

Mobile operator O2 (Virgin Media) has confirmed that they’re currently in the process of “enhancing” their Pay As You Go (PAYG) SIM services and plans during the second half of 2025, which among other things seem to be finally adding support for their latest 5G (mobile broadband) network.

O2 UK to Upgrade 4G and 5G Mobile Signals for 22 Haven Holiday Parks

19th August, 2025 (8 Comments)

Mobile network operator O2 (Virgin Media) and partner Freshwave have today revealed that they’re in the process of upgrading their 4G and 5G mobile (mobile broadband) network for visitors to 22 Haven holiday parks across the UK “ahead of a summer of staycations“. We’ll overlook that it’s already the latter half of summer and the deployment won’t finish until 2026.

RootMetrics Names EE as BEST UK Mobile Operator in H1 2025 Study

18th August, 2025 (14 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has today published their H1 2025 study of UK mobile networks (calls, texts etc.) and 4G/5G mobile broadband speeds. The results once again name EE as the best mobile provider after they scooped up the highest scores and fastest data speeds across most categories.

Wavemobile Struggles to Get Big UK Mobile Operators to Fix WiFi Calling

16th August, 2025 (21 Comments)

The Technical Director for rural connectivity provider Wavemobile, Anthony Timson, has complained that the “biggest issue” they face today is the interaction devices roamed onto their network face with respect to the popular WiFi Calling service. Users who roam on to Wave’s network find that the big mobile operators (EE, O2, Vodafone and Three UK) seem to block it.

Giffgaff UK Discounts 5G Unlimited Mobile Data Plan to £15 a Month

15th August, 2025 (0 Comments)

Mobile network provider giffgaff, which harnesses O2’s virtual operator (MVNO) platform in the UK, has launched a new promotion that slashes the monthly price of their unlimited data (mobile broadband) plan on an 18-month “flexible” minimum term from £25 to £15 per month.

Survey Claims 35 Percent of UK Landowners Don’t Want to Host 5G Mobile Masts

13th August, 2025 (18 Comments)

A new survey of 500 national landowners, which was conducted by telecoms investor AP Wireless UK – a company with a strong vested interest in this area, has claimed that 35% of respondents are considering terminating their mobile mast agreements, citing concerns over rent cuts, legal pressure and loss of trust in mobile network operators.

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Virgin Media O2 Uncovers UK People’s Passwords in Just 3 Minutes

13th August, 2025 (10 Comments)

Broadband and mobile operator Virgin Media and O2 (VMO2) have taken a break from telecoms service provision in order to highlight the ease to which cyber criminals can break into your online accounts. In order to do this they enlisted the help of an ethical hacker to conduct a security assessment on a group of volunteers. Needless to say, account passwords were broken within 3 minutes.

O2 UK Issue Progress Update on Removal of Inbound 2G and 3G Roaming

11th August, 2025 (2 Comments)

Mobile network operator O2 (Virgin Media) has issued a progress update on their preparations for the imminent withdrawal of 2G and 3G inbound roaming services for business customers, which is due to occur in just two months’ time on 1st October 2025.

Hampshire Town Goes 6 Weeks Without a Fully Working EE UK Mobile Signal

8th August, 2025 (13 Comments)

Some homes and businesses in the Hampshire (South Coast of England) town of Bishops Waltham have been left with poor 4G and 5G mobile (broadband) reception from EE for around six weeks. This appears to have occurred after one of the few primary shared masts in the area went partly offline during stormy weather.

O2 UK Deploys 4G and 5G Freshwave Small Cells to 13 Sites in Cornwall

7th August, 2025 (5 Comments)

Mobile network operator O2 (Virgin Media) has today continued to boost the provider’s 4G and 5G mobile (mobile broadband) capacity and coverage by deploying Freshwave’s small cells across 13 holiday resort locations in Cornwall (South West England). Most of these are being deployed across the towns of St Ives and Newquay.

Giffgaff Offers 100GB Mobile Data SIM to UK Students for £10

7th August, 2025 (6 Comments)

Mobile provider giffgaff, which is owned by Telefónica and harnesses O2’s virtual network operator (MVNO) platform in the UK, has today launched a new mobile plan specifically for students that offers them 100GB (GigaBytes) of mobile broadband data for just £10 per month on a 12-month term.

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Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025

7th August, 2025 (7 Comments)

Ofcom have today published their latest quarterly (Q1 2025) study of UK consumer telecoms complaints, which names TalkTalk as attracting the most negative feedback from customers for fixed broadband, while O2 took the most heat for Mobile and Virgin Media were put on the naughty step for Pay TV services.