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Articles for Category Tag - Ofcom Regulation

 
pound coin money new

17th May, 2018 (16 Comments)

A new report from Ofcom on annual pricing trends has found that 80% of UK households purchased bundled services in 2018 (broadband, tv, phone and / or mobile), which is down from 81% last year. But those who remain loyal to their broadband ISP (i.e. staying after the contract is up) will end up paying more.

wireless broadband rural uk mast

13th May, 2018 (13 Comments)

More than 50 MPs have signed a letter by the All-Party Parliamentary Group (APPG) on Rural Services that calls on the government’s digital secretary, Matt Hancock, to ensure that 95% of the UK’s landmass can access a mobile service from all operators (Three UK, Vodafone, EE and O2) by the end of 2022.

fibre optic blue light abstract 2017

11th May, 2018 (6 Comments)

Belfast-based ISP B4B Networks, which until now has largely focused upon serving business premises in Northern Ireland, has hinted that they could soon build their own “full fibre” FTTP/H style “ultrafast” broadband network to homes and businesses in certain parts of the UK.

ofcom mobile network tracking uk

9th May, 2018 (3 Comments)

The latest 2018 Consumer Mobile Experience report from Ofcom has used crowdsourced data to reveal some interesting details about the performance of 3G and 4G mobile networks in the United Kingdom, which among other things finds that 86% of urban vs only 73% of rural users are satisfied with their service.

ofcom uk home broadband speeds by region 2018 map

9th May, 2018 (8 Comments)

Ofcom has published their annual study of fixed line home broadband ISP speeds across the United Kingdom, which reveals that the average download rate has risen from 36.2Mbps last year to 46.2Mbps now, while uploads hit 6.2Mbps (up from 4.3Mbps). Sadly the gap between urban and rural areas persists.

plusnet uk

5th May, 2018 (16 Comments)

A sizeable portion of Plusnet’s broadband ISP subscriber base has recently been informed that they will benefit from a good reduction in the price of their service. The move comes after the provider decided to implement a wider definition for ‘Low Cost Areas‘ on their network.

ee sim mobile broadband

4th May, 2018 (26 Comments)

Mobile and broadband provider EE has today become subject to a new probe by the national telecoms regulator. Ofcom intends to examine whether the operator’s Early Termination Charges (ETC) comply with its obligations. ETCs apply to customers that choose to exit their contract early.

consumer satisfaction broadband rating

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

ofcom uk telecoms regulator

2nd May, 2018 (2 Comments)

The latest Q4 2017 Telecoms Market Data Tables from Ofcom have confirmed that the United Kingdom is home to a total of 26 million fixed home and small business broadband lines (up by +546,000 since Q4 2016), with 53.4% being faster full fibre or hybrid-fibre based (FTTC, FTTP/H, Cable etc.) services.

united kingdom money map

1st May, 2018 (8 Comments)

A new study, which examined the economic impact of broadband connectivity among 35 OECD countries between 2002 to 2016, has found that a rise in broadband adoption and speeds over the period led to an increase in UK GDP of 0.47% per annum on average (cumulative total of 6.7% over the period).

united kingdom of great britain map 500

30th April, 2018 (7 Comments)

The telecoms regulator has today published an update to last year’s annual Connected Nations report, which uses more recent data from 2018 to provide the latest coverage statistics for UK mobile and fixed line broadband networks. For example, “full fibre” (FTTH/P) now reaches 4% (1.2 million premises).

computer user

27th April, 2018 (9 Comments)

The UK telecoms regulator has hinted that it intends to improve “end of contract notifications” for phone, mobile and broadband consumers, which among other things could require ISPs to “proactively inform” customers when they are approaching or are at the end of their minimum contract term.

building_a_full_fibre_future_ofcom

26th April, 2018 (66 Comments)

The boss of UK telecoms regulator Ofcom, Sharon White, has told a conference in London today that BT (Openreach) must replace their “Victorian-era” copper ISP network with a modern “full fibre” (FTTP/H) broadband alternative or “risk losing swathes of customers to [rivals].”

carefree_communication_uk_isp

26th April, 2018 (0 Comments)

The UK telecoms regulator has fined a small broadband and phone provider – Care Free Communications – some £10,000 after discovering that the ISP contravened their rules (GC14.5) by not being a member of an official ombudsman consumer complaints handler (ADR) scheme.

computer_internet_error

18th April, 2018 (1 Comment)

Ofcom has today published their latest Q4 2017 UK consumer complaints study, which notes that TalkTalk attracted the most gripes for both fixed line home broadband and landline phone services. Meanwhile BT were the naughtiest child for both Mobile and Pay TV.

5g mobile broadband users uk

13th April, 2018 (12 Comments)

As expected the UK telecoms regulator has today finalised precisely how much extra mobile spectrum has been won in the recent auction of the 4G friendly 2.3GHz and future 5G targeted 3.4GHz radio spectrum bands, which saw EE (BT), O2, Three UK and Vodafone spend a total of £1.37bn.

openreach core fibre optic telecoms cable

12th April, 2018 (27 Comments)

The UK telecoms regulator has announced that they will NOT attempt to reintroduce a “temporary remedy” for Dark Fibre Access, which would have required BT (Openreach) to provide a restricted form of DFA in the leased line (Ethernet) markets for the period until March 2019. But DFA will be tried again.

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