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Articles for Category Tag - Ofcom Regulation

 
ofcom uk telecoms regulator

9th February, 2024 (5 Comments)

The chances of any ISPs deploying long-range TV White Space (TVWS) based wireless broadband networks to serve remote rural UK premises has just significantly declined. Ofcom has given notice that their related device (WSD) authorisation framework is no longer available.

Virgin-Media-Phone-Handset

9th February, 2024 (21 Comments)

The UK telecoms regulator, Ofcom, has this morning announced that they’ve opened a new investigation into broadband ISP Virgin Media’s migration of customers from analogue to IP-based digital landlines. The case will look at whether they’ve been treating vulnerable consumers correctly and “ensuring uninterrupted access” to emergency services.

Mobile phone communication

1st February, 2024 (11 Comments)

The UK telecoms regulator, Ofcom, has today moved to strengthen their existing rules against the use of “fake phone numbers” and “spoofed calls“, which involves a proposal for phone providers (fixed line and mobile) to introduce stricter measures against “Presentation Numbers” that are used to identify who is making a call.

29th January, 2024 (11 Comments)

The UK telecoms regulator, Ofcom, has proposed to grant an Earth Station Network Licence (ESNL) to NSLComm in support of its plans to launch a new global constellation of 264 satellites in Low Earth Orbit (LEO), which could be used to provide broadband to mobile sites (backhaul), as well as military, aviation, maritime and enterprises.

complaint UK consumer broadband isp and phone gripes

25th January, 2024 (37 Comments)

Ofcom has published their latest study of UK consumer complaints for Q3 2023, which names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

BT-Smart-Hub-3-Router-2023

16th January, 2024 (35 Comments)

Following Ofcom’s recent proposal to BAN providers from doing mid-contract price hikes that are linked to inflation and percentage changes (here), telecoms giant BT has today become the first major operator to confirm that they will instead be adopting “clear and simple” price changes from “early summer” (not in time to stop the next hike, though).

Vodafone OpenRAN Mast in Rural UK Area

16th January, 2024 (22 Comments)

Mobile operator Vodafone UK has today highlighted the potentially huge cost challenges involved with adding backup power (batteries etc.) to their network of 12,000+ mast sites across the country, which could be one of the possible outcomes from Ofcom’s new probe into the issue of inadequate power backup.

Phone handset hanging from cord - 123RF - 26684886.webp

13th January, 2024 (3 Comments)

After a three-year battle, the Collective Action on Land Lines (CALL) campaign will this month finally take national broadband ISP and phone provider BT to trial as part of a £600m £1.3bn class-action lawsuit, which alleges that the UK telecoms giant overcharged 2.3 million of its landline-only phone customers between 2015 and 2018.

Jeremy Hunt UK MP Standing Outside Next to Lake

11th January, 2024 (46 Comments)

The UK Government’s Chancellor, Jeremy Hunt, has, in a new ITV interview with MSE’s Martin Lewis, raised a few questions after he proposed to ask the Competition and Markets Authority (CMA) to probe mid-contract prices hikes by broadband ISPs and proclaimed that the network costs for providers “don’t go up at all.“

wireless signal uk map

10th January, 2024 (10 Comments)

The UK communications regulator, Ofcom, has today published an interesting new white paper that, in collaboration with Queen Mary University of London, explores whether “reflective surfaces” could be used to cost-effectively extend the coverage of wireless broadband and mobile networks. But more research is required.

3G Mobile Sign on SIM Card Outline

4th January, 2024 (39 Comments)

A new Opinium survey of 2,000 UK adults, which was commissioned by Uswitch.com and conducted in late November 2023, has warned that 13% of mobile users still don’t know if their phone is 4G or 5G ready and 5% say they still use a 3G handset.

uk map broadband mobile isp computer network

19th December, 2023 (12 Comments)

The latest Connection Nations 2023 UK digital infrastructure report has today been published by Ofcom, which finds that “gigabit-capable broadband” ISP networks now cover 78% of the UK (up from 70% in 2022), while outdoor 5G mobile cover from at least one operator is available to 85-93% of premises (up from 67-77%).

vectone_mobile

19th December, 2023 (43 Comments)

Customers who first acquired their mobile number from Vectone Mobile, which one operator says “recently ceased all UK operators“, appear to be facing ongoing problems with routeing of calls and texts after major service problems began a couple of months ago. The bad news is that a change of number may be required to fully resolve it.

telecommunication tower a falling signal on the city

18th December, 2023 (17 Comments)

The ITU’s World Radiocommunication Conference 2023 came to an end last week and one of its key decisions was to announce that the Upper 6GHz radio spectrum band (6425 to 7125MHz) can be used for mobile (5G and 6G), but also allows regulators like Ofcom in the UK to exploring a hybrid approach alongside WiFi.

concept of wireless radio Internet. 5G mobile technologies.

16th December, 2023 (19 Comments)

The Local Government Association, which represents councils across England and Wales, has warned that while the majority of councils are aware of the looming mobile network closures, almost two-thirds of them are still using devices and systems reliant on 2G and 3G connectivity to at least a small extent.

price-rise-uk-broadband-and-mobile-households

14th December, 2023 (8 Comments)

The Advertising Standards Authority (ASA) will tomorrow officially begin to enforce new guidance for how UK broadband ISPs and mobile network operators should communicate mid-contract prices hikes to consumers, which could make such policies clearer and more transparent. But it arrives as Ofcom move (here) to ban the practice.

switch broadband ISP direction sign illustration

13th December, 2023 (21 Comments)

The industry-led One Touch Switching Company (TOTSCo), which is responsible for implementing Ofcom’s already heavily delayed One Touch Switch (OTS) system for broadband ISPs and consumers who want to change provider, has today warned that their revised plan to introduce it from 14th March 2024 is “no longer achievable“.

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