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Article Archive for Category Tag: Ofcom Regulation

disconnected internet broadband

10th November, 2017 - 9:39 am (7 Comments)

As expected Ofcom has today set out the final details for their new automatic compensation system, which will force UK ISPs to compensate consumers (cash or bill credits) for a total loss of broadband connectivity, albeit only under certain circumstances (e.g. the outage lasts longer than 2 working days).

true telecom uk isp

7th November, 2017 - 4:59 pm (4 Comments)

Kent-based ISP True Telecom, which is under investigation by Ofcom for their handling of service migrations (here) and was recently find £85k by the ICO for “making illegal nuisance calls” that gave “the impression they were from BT” (here), has gone into administration.

united kingdom binary blue map broadband

1st November, 2017 - 2:17 pm (4 Comments)

The independent Industrial Strategy Commission has today published their final report, which calls for all UK citizens to be given access to ‘Universal Basic Infrastructure‘ so that everybody can benefit from good quality rail, energy, water, flood defences, broadband and mobile connectivity.

fibre optic blue light abstract 2017

31st October, 2017 - 9:12 am (34 Comments)

After conducting an industry consultation Openreach (BT) has today claimed that ISPs offered “broad support” for their proposal to conduct a “large scale” rollout of Fibre-to-the-Premises (FTTP) ultrafast broadband across the UK, which could in theory reach 10 million premises by 2025. But no deal.. yet.

telephone united kingdom communications

30th October, 2017 - 9:33 am (13 Comments)

Last week’s agreement between BT and Ofcom to drop the provider’s retail line rental price from £18.99 to £11.99 a month for landline-only customers (here), which could soon be adopted by others, may have created an awkward problem for ISPs that still sell optional broadband services.


27th October, 2017 - 10:52 am (5 Comments)

Telecoms and broadband provider Gateway Telecom (GW Telecom Ltd.) faces a £150 daily penalty for each further day from 20th October 2017 that they fail to comply with Ofcom’s second statutory information request, which relates to the regulator’s probe of the firms number portability.

bt fibre optic cable bloom

26th October, 2017 - 5:39 pm (71 Comments)

Openreach’s (BT) Chairman, Mike McTighe, has told the Broadband World Forum that “we are getting to the point where the copper will run out of steam” and there’s a need to focus on “full fibre” (FTTP/H), but he warned that this could only be done with ISP support and “increases in wholesale pricing.”

5g mobile wireless mast tower uk

26th October, 2017 - 12:01 pm (0 Comments)

Ofcom has today started their formal process for making the 3.6GHz to 3.8GHz radio spectrum band available for use by future 5G based Mobile and Mobile Broadband technologies in the United Kingdom, although Mobile Network Operators (MNO) won’t be able to use it nationwide until 2022.

telephone warning uk

26th October, 2017 - 8:37 am (15 Comments)

Consumers who take a landline-only phone service from BT will, from 1st April 2018, pay £7 per month less for their line rental following a decision by Ofcom (i.e. £11.99 inc. VAT per month instead of £18.99). The move will benefit up to 1 million of the operator’s customers, especially elderly users.

3g 4g mobile broadband network ec sourced image

24th October, 2017 - 11:49 am (9 Comments)

The UK telecoms regulator has today announced their decision to licence exempt “mobile phone repeaters” for indoor use and in-vehicle (low gain) use from early 2018. The move means that previously unlawful amplifiers could now be used to boost 2G, 3G and 4G mobile signals, albeit only under strict conditions.


24th October, 2017 - 11:30 am (5 Comments)

The Chief Network Architect for SSE Enterprise Telecoms, Conrad Mallon, has claimed that Openreach’s new OSA Filter Connect (virtual dark fibre) product is an “inadequate alternative” to Ofcom’s push for the Dark Fibre Access (DFA) solution that was cancelled following BT’s legal challenge.

10Mbps broadband uk uso usc

23rd October, 2017 - 8:29 am (32 Comments)

Several ISPs, including Sky Broadband, TalkTalk, Hyperoptic and Gigaclear, are reported to be considering a possible legal challenge if the Government chooses to adopt BT’s voluntary proposal to deliver a 10Mbps minimum broadband speed across the UK by 2020.


23rd October, 2017 - 7:29 am (15 Comments)

Ofcom’s proposal to force Openreach (BT) into significantly cutting the wholesale price of their ‘up to’ 40Mbps (10Mbps upload) FTTC “fibre broadband” product for ISPs has been dealt a blow after the Government warned it would “disincentivise investment” in new “full fibre” (FTTP/H) networks.

broken broadband cable shock

21st October, 2017 - 12:01 am (20 Comments)

A survey of 1,709 UK telecoms customers in June to July 2017, which was conducted by Which?, found that 53% had experienced a “problem with their broadband” in the last year. Sadly customers of Virgin Media (61%), TalkTalk (60%), Sky Broadband (56%) and BT (54%) were “most likely” to suffer.


20th October, 2017 - 10:57 am (2 Comments)

The UK telecoms regulator, Ofcom, has begun an investigation of Lycamobile in order to determine whether the operator breached industry regulations for EU mobile roaming, not least by levying a surcharge and applying overly strict data (3G, 4G) roaming limits.


19th October, 2017 - 2:01 pm (0 Comments)

The Government has today laid draft regulations in Parliament that revise the Electronic Communications Code (ECC) in order to make it easier and cheaper for network operators to roll-out new broadband and telecoms infrastructure (masts, cables etc.) on public and private land.

fibre optic cable strands

18th October, 2017 - 11:41 am (0 Comments)

Openreach has today advised us about the forthcoming launch of their new Optical Spectrum Access (OSA) product for ISPs (OSA Filter Connect), which appears to be a Dark Fibre style solution that has been designed to address many of the perceived failings of a “one-size fits all” regulated product.

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