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Articles for Category Tag - Ofcom Regulation

Ofcom UK Implements Cost Cap for 070 Calls to Tackle Fraud

1st October, 2019 (3 Comments)

As expected Ofcom has today introduced a cap on the wholesale cost of calls to 070 numbers, which can in some cases attract consumer charges of between 45p and £1.10 per minute but will now be aligned with the existing cap set by the regulator for calls to mobile numbers (currently around 0.5p per minute).

Big UK ISPs Accused of Overcharging Customers by up to £236

28th September, 2019 (6 Comments)

A new study from Is My Bill Fair has resulted in the organisation claiming that existing customers of major broadband ISPs – including EE, BT, Virgin Media Plusnet, TalkTalk and Sky Broadband – are being “overcharged” between £91.20 and up to £235.56 per year as a result of the so-called “loyalty penalty.”

Three New FTTP Broadband ISPs Emerge with Big UK Rollout Plans UPDATE

27th September, 2019 (13 Comments)

The number of alternative network (altnet) UK ISPs, which are all planning to deploy Gigabit capable Fibre-to-the-Premises (FTTP) broadband networks in an already fairly crowded market, has just increased yet again today with the tentative additions of Vorboss, Netomnia and Internetty (formerly Bright Orange Networks).

Ofcom Tackle UK Broadband ISP Pricing to Protect Vulnerable Users

25th September, 2019 (9 Comments)

The UK telecoms regulator, Ofcom, has concluded their review of broadband ISP pricing and agreed industry changes that are designed to protect “vulnerable” consumers (e.g. pensioners) from “loyalty penalties,” which references how loyal customers (those who don’t switch or renegotiate) often end up paying more.

Firefox Says – NO DNS Over HTTPS (DoH) by Default for UK

25th September, 2019 (19 Comments)

In a surprise twist Mozilla has informed the Government that they now have “no plans” to enable the DNS-over-HTTPS security feature by default for UK internet users in their popular Firefox website browser, at least not without “further engagement with public and private stakeholders.” Doh!

Ofcom Probe BT and EE Over May 2019 Mobile Network Outage

24th September, 2019 (1 Comment)

The national telecoms regulator, Ofcom, has confirmed that they’ve opened a preliminary investigation into a 4G mobile network outage that struck part of EE UK’s (BT) platform on 21st May 2019, which may have left some customers unable to contact the emergency services.

Broadband ISP TalkTalk Unveil Fairer Pricing Commitments

19th September, 2019 (10 Comments)

Low cost UK ISP TalkTalk has today responded to Ofcom’s wider call for greater industry fairness to consumers by unveiling a new set of “pricing commitments“, which they claim will ensure that “vulnerable customers can benefit from the best available deals” and receive the “most appropriate support” to meet their needs.

Ofcom – 10Mb Broadband USO Gap Shrinks to 578000 UK Premises

17th September, 2019 (20 Comments)

Ofcom has published a Summer 2019 update to their Connected Nations report, which reveals that “full fibre” (FTTP) UK broadband coverage has risen to 8% (up from 7% four months ago) and the number of premises unable to get 10Mbps+ has declined from 619,000 to 578,000. Geographic 4G mobile cover remains at 66%.

Headache for UK ISPs as Firefox Adopt DNS Over HTTPS by Default UPDATE

9th September, 2019 (24 Comments)

Broadband ISPs and the Government could clash with Mozilla after the internet technology developer announced that it would move forward with its proposal to enable DNS-over-HTTPS (DoH) by default in their popular Firefox website browser, albeit with tweaks to respect ISP network-level internet filters.

F&W Networks Plan 10Gbps FTTP Broadband for 1 Million UK Premises

30th August, 2019 (12 Comments)

Pure fibre optic broadband ISPs appear to be cropping up every month and today is no exception as we welcome F&W Networks into the club, which has an aspiration to deploy a new 100Mbps to 10Gbps symmetric speed capable Fibre-to-the-Premises (FTTP) network to over 1 million UK homes and businesses by 2024.

Ofcom UK to Release New (020) 4 Phone Number Range for London

30th August, 2019 (4 Comments)

The UK communications regulator has today announced that it will make 10 million extra phone numbers available to people in London this year via the introduction of a new “(020) 4” range, which should help to keep up with increasing demand (30 million ‘020’ numbers have already been allocated across existing ranges).

TalkTalk and Vodafone in Legal Action Over BT’s Ethernet Controls

29th August, 2019 (6 Comments)

A new report reveals that Ofcom’s recent decision to soften regulation of BT’s (Openreach) high speed fibre optic Ethernet / data lines in the Central London Area (CLA) has resulted in rival UK ISPs – TalkTalk and Vodafone – lodging an appeal against the decision with the Competition Appeal Tribunal (CAT).

BT Pays Ofcom UK £3.73 Million After Reporting Incorrect Turnover

14th August, 2019 (4 Comments)

Ofcom has today confirmed that broadband and telecoms giant BT reported an incorrect level of turnover information to the regulator for the years 2011, 2012, 2013, 2014 and 2015, which meant they had breached the regulator’s rules and a related 2011 General Demand for Information (GDI).

O2 and Three UK Clash Over Ofcom 5G Spectrum Defragmentation Plan

12th August, 2019 (11 Comments)

Mobile operator O2 (Telefonica) has criticised Ofcom’s recent proposal to defragment the 5G ultrafast mobile broadband friendly 3.4-3.8GHz radio spectrum bands after next year’s auction, which they complain favours Three UK (H3G) by allowing them to establish a “kingmaker” position from where they can obstruct rivals.

New Study Slams Lack of 100% UK Geographic 4G Mobile Coverage

9th August, 2019 (22 Comments)

A new Which? study has found that in 524 out of 650 UK parliamentary constituencies 4G mobile coverage is not available via all four operators to the whole constituency. The most poorly-served city-based constituencies (all under 80% coverage) were Rochford, Southend, South West Devon, Romsey and Southampton North.

Openreach to Soft Launch Limited New UK Dark Fibre X Product

8th August, 2019 (3 Comments)

Network access provider Openreach (BT) will today soft launch a new Dark Fibre X product into the UK market that is based off Ofcom’s somewhat restrictive design, which for the time being only focuses upon the limited inter-exchange connectivity market.

Ofcom Economist Pimps Menu Regulation to Boost UK Fibre Networks

6th August, 2019 (1 Comment)

David Henriques, a Senior Associate Economist at Ofcom and Visiting Fellow at the LSE, has appeared to suggest that menu regulation for fibre optic broadband networks may be a better approach for the United Kingdom to take than incentive orientated regulation.