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Article Archive for Category Tag: Ofcom Regulation


17th October, 2017 - 11:36 am (39 Comments)

The Chief Executive of the UK telecoms regulator, Sharon White, has told a cross-party committee of MPs that a “key test” of Ofcom’s new regulatory approach to BT will be whether or not Openreach can “do a co-investment deal with another operator” following their “full fibre” broadband consultation.

boundless networks wireless hardware

13th October, 2017 - 11:26 am (1 Comment)

Fixed wireless ISP Boundless Networks has revealed that they intend to bid on Phase 3 of the state aid supported Superfast North Yorkshire project, which if successful would expand their “ultrafast broadband” (100Mbps+) network to cover 25,000 premises in rural areas across the county.

satellite broadband uk

13th October, 2017 - 8:19 am (2 Comments)

Ofcom’s decision this week to grant Inmarsat a wireless telegraphy licence for ground based stations using the 2GHz band (here), which will support a new Satellite based superfast broadband network for air travellers, has triggered ViaSat to prepare legal proceedings against the regulator.


11th October, 2017 - 10:44 am (1 Comment)

The Government has today published their Internet Safety Strategy green paper, which sets out how they intend to tackle online dangers like cyber-bullying, trolling and under-age access to porn. But it also appears to soften earlier plans for a mandatory approach to network-level ISP internet censorship.


10th October, 2017 - 8:49 am (0 Comments)

The telecoms regulator has today given Inmarsat‘s plan to improve broadband connectivity on-board aircraft a boost by granting them a wireless telegraphy licence for ground based stations using the 2GHz band, which forms part of its Satellite based European Aviation Network (EAN).

broadband isp download speed uk progress

6th October, 2017 - 10:15 am (7 Comments)

Consumers will soon benefit from more accurate information on what broadband line speeds they can expect from their ISP and what they can do if this isn’t delivered. The changes form part of a proposed update to Ofcom’s voluntary code of practice for residential speeds.

consumer complaints and feedback uk isp

27th September, 2017 - 11:15 am (7 Comments)

Broadband providers Virgin Media and Sky Broadband have today been praised by Ofcom’s Q2 2017 UK consumer complaints report after they received fewer gripes than any other ISP for their service. Unfortunately the same cannot be said for BT and TalkTalk, which attracted the most complaints.


26th September, 2017 - 8:54 am (2 Comments)

The incumbent telecoms and broadband provider for the Hull area of East Yorkshire, KCOM, looks set to face new regulatory measures when Ofcom completes their review of competition in the wholesale local access market next week. But achieving substantive change could be difficult.

major capacity fibre optic cables

20th September, 2017 - 10:43 am (7 Comments)

Mobile operators O2, Three UK and Vodafone have warned that a recent decision by Ofcom, which prevented them from accessing Openreach’s (BT) existing cable ducts and telegraph poles in order to build new fibre optic backhaul links, could hinder the deployment of future ultrafast 5G Mobile services.

ee sim mobile broadband

19th September, 2017 - 4:39 pm (9 Comments)

Mobile operator EE (BT) has formally lodged a legal appeal against the matter of Ofcom’s forthcoming 4G / 5G radio spectrum auction in the 2.3GHz and 3.4GHz bands. The aim is to stop Three UK’s own challenge from imposing a cap on their ability to bid for a slice of 3.4GHz band.

ofcom uk telecoms regulator

19th September, 2017 - 10:44 am (0 Comments)

The UK telecoms regulator has today announced that they will introduce a series of changes to improve their consumer protection rules from 1st October 2018, which aim to tackle billing accuracy, debt collection, nuisance calls, complaints handling and support for those with disabilities.


14th September, 2017 - 1:05 pm (0 Comments)

Earlier this year Ofcom proposed to impose a raft of new Quality of Service standards and charge controls upon Openreach’s (BT) national broadband and phone network (here). Today the regulator has published a revision, which changes some of the proposed targets.

fibre optic cables on pcb circuit board

13th September, 2017 - 1:22 pm (9 Comments)

Mobile and broadband provider Vodafone has published a new study that claims to have identified 50+ towns and cities across England that have “digital potential just waiting to be unlocked,” provided they can fully exploit their digital resources to drive economic growth.

true telecom uk isp

12th September, 2017 - 11:21 am (8 Comments)

Kent based broadband ISP True Telecom, which is already in hot water with Ofcom over their handling of service migrations (here), has been fined £85,000 by the Information Commissioner’s Office for “making illegal nuisance calls” and giving “the impression they were from BT” (Openreach).

mobile network mast among trees

5th September, 2017 - 3:55 pm (20 Comments)

Mobile operator Three UK has this week carried out their threat to pursue a Judicial Review of Ofcom’s forthcoming 4G and 5G radio spectrum auction in the 2.3GHz and 3.4GHz bands, which will seek to impose a tougher spectrum cap that could stop EE (BT) from bidding.

openreach logo 2017

2nd September, 2017 - 7:59 am (9 Comments)

Openreach (BT) has published another round of price reductions for their Ethernet Access Direct (EAD) products, which primarily focuses upon the connection fees for their 100Mbps service and 1Gbps rental prices. The cuts should start from 1st October 2017, assuming Ofcom’s policy doesn’t change.

router broadband isp disconnected

1st September, 2017 - 12:01 am (4 Comments)

The Citizens Advice agency has claimed that over 1 in 3 people who moved house during the past two years has suffered an “unexpected delay” in getting their broadband working, with some facing a delay of more than 2 weeks. The charity demands that ISPs pay compensation for such delays.

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