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Articles for Category Tag - Ofcom Regulation

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Ofcom Orders UK Phones Providers to Add Tougher Scam Call Blocking

29th July, 2024 (10 Comments)

The telecoms regulator, Ofcom, has today given UK phone providers (fixed line and mobile) six months to implement changes that aim to help tackle scammers who call from abroad and imitate UK landline numbers (i.e. spoofed calls), which requires stricter measures against “Presentation Numbers” that are used to identify who is making a call.

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First Residential UK Broadband Customers Change ISP via New Switching System

27th July, 2024 (8 Comments)

The industry-led One Touch Switching Company (TOTSCo), which holds responsibility for implementing Ofcom’s heavily delayed One Touch Switch (OTS) migration system for faster consumer switching between UK internet service providers, has reported its “first successful residential customer switches” during the final trial phase.

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NOW Broadband Tops Ofcom Q1 2024 Table for UK Consumer Complaints

25th July, 2024 (8 Comments)

Ofcom has published their latest quarterly (Q1 2024) study of UK consumer complaints, which saw NOW Broadband (NOW TV) being labelled as the worst provider for attracting the most gripes about broadband and landline phone, while Virgin Media did the same for pay TV services and O2 were the worst for Mobile.

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Ofcom Improve UK Spectrum Sharing for Mobile and Wireless Broadband

24th July, 2024 (0 Comments)

The UK telecoms regulator, Ofcom, has today announced a series of improvements to their spectrum sharing framework, which among other things will “significantly increase the availability of spectrum” to help improve the performance and business models of using this to foster new types of 4G, 5G, wireless broadband and mobile services etc.

Andrews & Arnold Clash with Ofcom Over Broadband ISP Switching Woes UPDATE

24th July, 2024 (16 Comments)

The boss of UK ISP Andrews & Arnold (AAISP), Adrian Kennard, has written somewhat of a spicy open letter to Ofcom – highlighting both their concerns with the preparedness of the organisation (TOTSCo) overseeing development of the new broadband provider switching system and with the regulator’s own “lack of response” to this.

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Ofcom Consult on Using Satellites and Aircraft to Deliver UK Mobile

23rd July, 2024 (2 Comments)

The UK communications and media regulator, Ofcom, has today begun seeking feedback on the potential and demand for satellites, aircraft and other airborne platforms to help improve mobile (4G and 5G) network coverage – also known as Direct to Device (D2D) and Mobile-Satellite Services (MSS).

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Ofcom Review UK Mobile Licence Fees for 900MHz, 1800MHz and 2100MHz

23rd July, 2024 (1 Comment)

The UK telecoms regulator has announced that, following a request from BT, it has launched a review of the annual licence fees they charge mobile network operators (EE, Vodafone, Three UK and O2) for use of three popular mobile spectrum bands – 900MHz, 1800MHz and 2100MHz – supporting 2G, 3G and 4G (mobile broadband) services.

Ofcom Propose New Ban to Tackle Abuse of UK Mobile Networks

22nd July, 2024 (8 Comments)

Market regulator Ofcom has proposed to ban UK telecoms operators from leasing Global Titles – numbers like +44 (for the United Kingdom) that support mobile services – to third parties. This is because such leasing can be misused to try and intercept messages and calls, disrupt the operation of networks and track the location of users of other networks.

Ofcom UK Hit BT with £17.5m Fine for 999 Call Handling Fault UPDATE

22nd July, 2024 (17 Comments)

The national regulator, Ofcom, has this morning hit BT with a fine of £17.5m for being “ill-prepared to respond to a catastrophic failure of its emergency call handling service last summer” (here), which readers may recall occurred after a technical fault (“complex software issue”) resulted in 14,000 emergency calls being disrupted. The disruption lasted for 10.5 hours.

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Ofcom UK Approve Plan to BAN Some Mid-Contract Broadband Price Hikes UPDATE2

19th July, 2024 (25 Comments)

The UK telecoms regulator, Ofcom, has today finalised their earlier proposal to BAN phone, mobile, pay TV and broadband ISPs from doing mid-contract price hikes that are linked to inflation and percentage changes. The plan is to introduce this change from 17th January 2025, before the next round of annual price increases typically hit.

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Opensignal Finds UK is a Top Country for Broadband Reliability

18th July, 2024 (0 Comments)

Network benchmarking firm Opensignal has today published the results of a new study that explored the differences in broadband reliability between urban and rural areas across 18 countries. The study reveals that, among other things, the Nordics, the United Kingdom and Canada all score highly for connection reliability.

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Ofcom UK Update Information Gathering Policy to Reflect New Powers

18th July, 2024 (3 Comments)

The UK telecoms and media regulator, Ofcom, has launched a new consultation that will update and extend their information gathering policy, which largely reflects the fact that they’ve gained new powers to extract information from companies and broadband providers etc. to support their work.

Skyline Networks to Boost UK Fibre and Wireless Broadband Deployments

15th July, 2024 (1 Comment)

Business focused broadband ISP Skyline Networks appears to be gearing up for an expansion of their fibre optic and Fixed Wireless Access (FWA) network, which is already delivering gigabit-capable broadband and Ethernet (leased line) style services to parts of Suffolk, Essex, Hertfordshire, Bedfordshire and Norfolk.

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CWP Offers Free Common Switching Platform Until OTS Launch

12th July, 2024 (4 Comments)

The Common Wholesale Platform (CWP), which is a non-profit member-owned organisation that helps alternative broadband networks to provide wholesale services to the UK ISP market, has announced that they’re offering retail ISPs free access to their Common Switching Platform (CSP) until the One Touch Switching (OTS) regulation launch on 12th September 2024.

Quantum Broadband Look to Boost Lincolnshire UK FTTP Broadband Build

10th July, 2024 (0 Comments)

UK ISP Quantum Broadband (formerly Quantum Air Fibre) appear to be gearing up for an expansion of their ongoing efforts to deploy a new gigabit-capable Fibre-to-the-Premises (FTTP) network “throughout Lincolnshire and the adjoining counties” in England, which provides ultrafast broadband to residential, business, and wholesale customers.

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UK ISP Association Sets Out Telecoms Priorities for Next Government

26th June, 2024 (0 Comments)

The Internet Services Providers’ Association (ISPA), which is a trade body that represents UK broadband ISPs and related comms providers, has today set out the key strategic priorities and actionable policies that it thinks the next UK Government will need to focus on in order to continue the work of “transforming the nation’s digital infrastructure”.

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Vale Communications Plan Full Fibre Rollout for 1.2 Million UK Premises

25th June, 2024 (11 Comments)

A seemingly new alternative network provider called Vale Communications Infrastructure (part of the Vale Group) has sprung up with a plan to deploy a new full fibre (10Gbps capable XGS-PON) broadband and wireless network, which is targeting coverage of 1.2 million premises passed – across 19 towns – by the end of 2025.