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Articles for Category Tag - Ofcom Regulation

 

30th January, 2020 (30 Comments)

Ofcom has today announced that they intend to toughen their existing Broadband Speed Code of Practice, which among other things requires UK ISPs to supply consumers with a personal estimate of their broadband line speed before buying. Under the new change this estimate will become more accurate, but there’s a catch.

29th January, 2020 (7 Comments)

Ofcom has today implemented softer rules to support Openreach’s (BT) IP (VoIP) and FTTP UK migration trials in Salisbury and Mildenhall (here), which aim to test the processes for moving customers off older copper broadband ISP and telephone services. Discounts and a new bulk migration process are part of the changes.

28th January, 2020 (0 Comments)

Ofcom has decided to drop last year’s investigation into whether BT had correctly billed for Excess Construction Charges (ECCs) when providing new UK business lines (Ethernet services etc.). The regulator made their decision in light of the “limited consumer harm” and “proactive steps” that Openreach had taken to address the issue.

24th January, 2020 (9 Comments)

Ofcom has today published their latest Q3 2019 consumer complaints report, which reveals that UK ISP Vodafone attracted the most gripes for fixed line broadband, home phone and mobile (Pay Monthly) service. Meanwhile Virgin Media took the most flak their Pay TV service.

23rd January, 2020 (1 Comment)

Ofcom has published their final Fairness Framework (guidelines) for UK providers of mobile, home phone, pay TV and fixed broadband ISPs, which have been designed to show consumers how the regulator will in future assess whether such providers, and the way they treat their customers, is fair (pricing, transparency, support etc.).

21st January, 2020 (0 Comments)

The Competition and Markets Authority (CMA) has issued its annual update on Ofcom’s progress toward tackling the “loyalty penalty” in UK broadband ISP and mobile services, which can result in existing customers paying “significantly more” than new ones. Overall the progress has been good, but not all operators are playing ball.

21st January, 2020 (17 Comments)

Libert Global is progressing their plans to launch a new “full fibre” broadband network – Liberty Networks – that will be independent of their existing Virgin Media brand in the United Kingdom. The cable giant has just put in a related application for Code Powers with Ofcom, which usually happens before a roll-out begins.

21st January, 2020 (9 Comments)

The CEO of BT Group, Philip Jansen, has proposed a new framework, which could see builders of “full fibre” (FTTP) broadband ISP networks working together in the final 20-30% of hardest to reach premises to maximise coverage, such as by avoiding overbuild in areas that can’t support multiple networks and sharing access.

18th January, 2020 (2 Comments)

We nearly overlooked this yesterday but Ofcom has proposed to enable greater access to around 18.2GHz of Extremely High Frequency (EHF) spectrum in the 100-200GHz range, which they feel could potentially be harnessed for very high speed data links, high precision industrial use (micro positioning of robots) or health screening etc.

18th January, 2020 (19 Comments)

Last year’s £1bn Shared Rural Network (SRN) agreement between BT (EE), Vodafone, Three UK and O2, which will see the operators working together in order to extend geographic 4G mobile (mobile broadband) coverage to 95% of the UK by 2025, was just the start of what could be a tricky period of implementation.

17th January, 2020 (7 Comments)

The UK telecoms regulator has today proposed to free up 500MHz of spectrum in the 6GHz frequency band on a licence-exempt basis so that it can be used by the latest WiFi networks (e.g. Wi-Fi 6 / 6E – 802.11ax), which would make such networks faster, more reliable and a bit more secure.

15th January, 2020 (10 Comments)

Cable broadband and TV operator Virgin Media UK (Liberty Global) has announced the appointment of Severina Pascu to become its new Chief Financial Officer (CFO) and Deputy Chief Executive Officer (CEO), which will become effective from 1st February 2020 and help to lead the ISP through an “exciting new growth chapter.”

14th January, 2020 (1 Comment)

The UK broadband ISP and phone division of the Post Office has today been fined £175,000 after the national telecoms regulator, Ofcom, found that they had overcharged customers, specifically those people with hearing or speech impairments who made telephone calls using a relay service.

9th January, 2020 (1 Comment)

The national communications regulator, Ofcom, has today partnered with the UK Regulators Network (UKRN) to publish a series of new scorecards that are intended to help customers compare several key areas from the largest broadband ISPs, mobile and phone providers. But what of smaller providers? Forget about it.

8th January, 2020 (20 Comments)

The national telecoms regulator, Ofcom, has today launched their first combined Wholesale Fixed Telecoms Market Review 2021-26 (FTMR), which proposes major changes to help boost investment in “full fibre” broadband and high capacity Ethernet (leased line) services for both the residential and business connectivity markets.

7th January, 2020 (2 Comments)

Openreach has unveiled some new special offers to help ISPs facilitate their analogue telephone (WLR) to digital voice (VoIP), and copper to “full fibre” (FTTP), Exchange Upgrade trials (here, here and here) in Mildenhall (Suffolk) and Salisbury (Wiltshire) respectively.

7th January, 2020 (4 Comments)

The Wi-Fi Alliance has begun its campaign to nudge broadband and telecoms regulators from across the world to support their efforts to approve the 6GHz band for use alongside WiFi networks, which could in theory be introduced into the latest Wi-Fi 6 (802.11ax) standard alongside the Wi-Fi 6E terminology.

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