Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1895 Posts)

Articles for Category Tag - Ofcom Regulation

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Gov Publish Response to Revision of UK Telecommunications Security Code

3rd June, 2026 (1 Comment)

The UK Government (DSIT) has today published its response to a planned revision of the Telecommunications Security Code of Practice (2022), which will update the code to reflect changes in what sort of specific security measures public telecoms providers (broadband, mobile etc.) must take in order to protect their networks from attack.

Government Confirms Sir Ian Cheshire as Ofcom’s New UK Chairman

3rd June, 2026 (2 Comments)

The Government’s Technology Secretary, Liz Kendall, has today confirmed the widely expected (here) decision to appoint Sir Ian Cheshire as the next Chairman of the UK’s telecoms, internet and media regulator, Ofcom – replacing Michael Grade (Lord Grade of Yarmouth) in the post after his 4-year term came to an end.

Ofcom Study Finds Mobile Networks on UK Trains Offer Poor Quality UPDATE

3rd June, 2026 (10 Comments)

The UK telecoms regulator, Ofcom, has today published a new study that measured mobile (4G / 5G) network performance across 24 segments of key railway lines covering England, Scotland and Wales. The results found that performance was poor on between 58% and 83% of tests carried out on trains, depending on mobile operator.

Openreach to Introduce UK Geographic Connection Charges for EAD Ethernet Lines

2nd June, 2026 (1 Comment)

Network access provider Openreach (BT) has today notified communication providers of their intention to introduce geographic connection charges on high-capacity Ethernet Access Direct (EAD) lines, which provide dedicated point-to-point data connectivity between sites for businesses, from 1st July 2026.

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YouGov Find Limited Support for Nationalisation of UK Broadband and Phone

2nd June, 2026 (17 Comments)

A new YouGov survey, which was conducted during late May 2026 with an unspecified number of UK respondents, has claimed that 82% of Britons believe water companies should be run in the public sector, with 70% saying the same of energy companies. But only 38% said the same for broadband “internet and phone providers” (16% didn’t know and 47% felt they should continue to be run by the private sector).

1 Million People Have Used Ofcom’s UK Mobile Network Coverage Checker

29th May, 2026 (7 Comments)

The UK telecoms regulator, Ofcom, has today revealed that one million people have now used their upgraded Map Your Mobile Postcode Checker since it launched a year ago (here). The service was enhanced to better match people’s real-world experiences of 4G and 5G (mobile broadband) performance and signal strength across EE, Three UK, Vodafone and O2.

Clear Mobitel Plans to Build UK 5G Fixed Wireless Broadband Network

28th May, 2026 (2 Comments)

Gaerwen-based virtual mobile operator Clear Mobitel has revealed that they aspire to deploy a new 5G Standalone (5GSA / 5G+) based radio access network, including fibre optic and Microwave backhaul, which will be used to deliver a Fixed Wireless Access (FWA) broadband network to homes, businesses and at wholesale for UK ISPs. Starting in Wales.

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Gov to Set UK Plan for Terrestrial TV Switch Off – Dependent Upon Broadband

18th May, 2026 (72 Comments)

The UK Government is expected to publish a new Green Paper in the next few weeks, which will set out their proposed plan for switching off terrestrial TV signals as part of a move toward internet-based streaming platforms. But the chosen date will be contingent upon universal coverage of affordable “superfast broadband” and other supporting requirements.

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New Draft Ofcom Code Brings UK TV Video Streaming Under their Gaze

14th May, 2026 (14 Comments)

The UK telecoms and media regulator, Ofcom, has today published a new Draft Code of Practice for internet and broadband based video streaming services (e.g. Netflix, Amazon / Prime, Disney+ etc.), which will require them to follow new rules, including around harm and offence, due impartiality and accuracy, fairness and privacy, and accessibility.

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Virgin Media O2 UK to Improve Customer Support via New Training

14th May, 2026 (14 Comments)

Broadband and mobile giant VMO2 (Virgin Media and O2) has this morning announced that they’re partnering up with the Institute of Customer Service (ICS) on a new certified training programme for frontline contact centre staff, which is designed to help them better handle “complex and sensitive customer interactions“.

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Ofcom Predict 95 Percent of UK Covered by Gigabit Broadband by Jan 2029

13th May, 2026 (7 Comments)

The telecoms regulator has today published the fifth edition of their forecast for Planned Network Deployments, which has again revised down its prediction of future UK broadband coverage after many network operators slowed their rollouts. The report predicts that full fibre (FTTP) lines will reach up to 92% of homes by January 2029 – rising up to 95% for gigabit-capable networks (i.e. FTTP and Cable).

Gigabit Broadband Covers 89 Percent of UK Premises – Ofcom Spring 2026 Data

13th May, 2026 (6 Comments)

Ofcom has released its Spring 2026 update on UK fixed broadband and mobile coverage, which reveals that “full fibre” (FTTP) lines now reach 82% of homes (up from 78% in July 2025), while 89% are within reach of a gigabit network (up from 87%) and 76% – 94% of premises can get an outdoor 5G signal (up from 64-89%).

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Ofcom Prep New UK Telecoms Security Reporting Rules for Mobile Networks

12th May, 2026 (0 Comments)

The UK telecoms regulator, Ofcom, has today proposed changes to “improve the consistency of security compromise incident reporting” (i.e. when broadband or mobile networks are disrupted by cyberattacks). The changes will, for example, change how outages are reported for mobile networks in rural areas, which recognises that outages in urban and rural areas affect users differently.

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Vodafone Attract Most Ofcom UK Complaints for Broadband and O2 for Mobile – Q4 2025

11th May, 2026 (7 Comments)

Ofcom has today published their latest quarterly (Q4 2025) study of UK consumer telecoms and TV complaints, which finds that Vodafone attracted the most complaints from customers for fixed broadband services, while O2 came top of the naughty table for Mobile services and EE did the same for Pay TV.

Revealed – the UK’s Worst Areas and ISPs for Evening Broadband Speed Drops

8th May, 2026 (12 Comments)

A new study from Broadband Genie has analysed 144,509 broadband speed tests over a 12-month period to find the best and worst locations and ISPs in the UK where your internet download speed drops at peak times. Overall the report finds that Wigan experienced the biggest drop at peak times (average fall of -55%), while Airband saw the biggest fall for ISPs (-45%).

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Tech and Civil Society Groups Warn Against Blanket UK Internet Restrictions

5th May, 2026 (2 Comments)

The Open Rights Group, Index on Censorship, Mozilla, Tor Project, Big Brother Watch, plus many other technology and civil society groups, have signed a new statement that urges UK policymakers to reconsider their approach to online safety legislation – warning that proposed age-gating measures and access restrictions threaten to fragment the open internet and erode the rights of all users.

Ofcom Investigates BT Over Accuracy of UK Telecoms Information Requests

29th April, 2026 (2 Comments)

The telecoms regulator has this morning opened a new investigation into BT, which will examine whether the information they provided in relation to a range of data – concerning the experience of customers who have entered into an agreement or placed an order for fixed phone and broadband services from EE and Plusnet – was accurate.