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Articles for Category Tag - Ofcom Regulation

 

15th January, 2020 (10 Comments)

Cable broadband and TV operator Virgin Media UK (Liberty Global) has announced the appointment of Severina Pascu to become its new Chief Financial Officer (CFO) and Deputy Chief Executive Officer (CEO), which will become effective from 1st February 2020 and help to lead the ISP through an “exciting new growth chapter.”

14th January, 2020 (1 Comment)

The UK broadband ISP and phone division of the Post Office has today been fined £175,000 after the national telecoms regulator, Ofcom, found that they had overcharged customers, specifically those people with hearing or speech impairments who made telephone calls using a relay service.

9th January, 2020 (1 Comment)

The national communications regulator, Ofcom, has today partnered with the UK Regulators Network (UKRN) to publish a series of new scorecards that are intended to help customers compare several key areas from the largest broadband ISPs, mobile and phone providers. But what of smaller providers? Forget about it.

8th January, 2020 (20 Comments)

The national telecoms regulator, Ofcom, has today launched their first combined Wholesale Fixed Telecoms Market Review 2021-26 (FTMR), which proposes major changes to help boost investment in “full fibre” broadband and high capacity Ethernet (leased line) services for both the residential and business connectivity markets.

7th January, 2020 (2 Comments)

Openreach has unveiled some new special offers to help ISPs facilitate their analogue telephone (WLR) to digital voice (VoIP), and copper to “full fibre” (FTTP), Exchange Upgrade trials (here, here and here) in Mildenhall (Suffolk) and Salisbury (Wiltshire) respectively.

7th January, 2020 (4 Comments)

The Wi-Fi Alliance has begun its campaign to nudge broadband and telecoms regulators from across the world to support their efforts to approve the 6GHz band for use alongside WiFi networks, which could in theory be introduced into the latest Wi-Fi 6 (802.11ax) standard alongside the Wi-Fi 6E terminology.

7th January, 2020 (0 Comments)

Just like clockwork the UK telecoms and media regulator, Ofcom, has today proposed a new annual work plan for the next year. The generalised summary covers everything from improving fairness for consumers (e.g. end-of-contract notifications), internet regulation and boosting the roll-out of faster broadband ISP and mobile services etc.

20th December, 2019 (10 Comments)

Ofcom has today published their Connection Nations 2019 UK digital infrastructure report, which reveals that “full fibre” (FTTP) broadband ISP networks now cover 10% of premises (up from 6% last year) and “ultrafast” (300Mbps+) lines reach 53% (up from 49%). Sadly geographic 4G cover from all operators is unchanged at 66%.

17th December, 2019 (8 Comments)

The national telecoms regulator, Ofcom, has today proposed to make switching between broadband ISPs on physically separate UK networks easier (e.g. BT to Hyperoptic) and they also intend to ban mobile operators from selling “locked” handsets (i.e. Smartphones that cannot be used on other networks unless they are unlocked).

14th December, 2019 (1 Comment)

A new Savanata survey of 5,016 broadband customers by Which? has claimed that UK consumers can save an average of £120 a year by haggling with their ISP for a better deal, which could take the form of either a discount on your monthly rental or various other incentives in order to stop you switching.

13th December, 2019 (1 Comment)

The UK telecoms regulator has opened a second investigation into O2, which is examining whether or not the mobile operator provided “complete, accurate and on time” information to them as part of their on-going probe into an “Extraordinary Performance Failure” of the company’s metering and billing system.

9th December, 2019 (5 Comments)

Ofcom has today begun inviting applications for their new Shared Spectrum Licences, which enables small businesses to create their own local wireless networks in radio spectrum bands (ranging from 1.8GHz to 26GHz) that could previously only be used by national mobile and broadband providers.

6th December, 2019 (24 Comments)

The Ofcom approved consumer complaints handler firm Ombudsman Services, which is an Alternative Dispute Resolution (ADR) provider for broadband ISPs and mobile operators, has hired a former head of commercial and regulatory strategy at BT’s consumer business – Ed Dodman – to be their Director of Regulatory Affairs.

5th December, 2019 (8 Comments)

Hampshire-based broadband ISP Onestream, which was established in 2016 and has launched a range of affordable ADSL2+ and FTTC based bundles, has today been fined £35,000 by Ofcom after the regulator found that they “took over the telephone services of more than a 100 people without their permission” (slamming).

27th November, 2019 (8 Comments)

Ofcom are consulting on a new proposal that could remove a few key pieces of regulation from Openreach (BT), which is intended to support their analogue telephone (WLR) to digital voice (VoIP) and copper to “full fibre” (FTTP) Exchange Upgrade trials (here and here) in Mildenhall (Suffolk) and Salisbury (Wiltshire) respectively

25th November, 2019 (14 Comments)

The UK telecoms regulator, Ofcom, has begun a consultation on the proposed introduction of a new “bulk upgrade process,” which requires an exclusion in Openreach’s (BT) quality of service regulation but would make it more efficient for them to upgrade slower lines to FTTC (VDSL2) based broadband ISP connections.

23rd November, 2019 (5 Comments)

Openreach (BT) has announced that their new Dark Fibre X product, which is only focused upon serving the very limited inter-exchange connectivity market, will now get its full launch (national UK availability) a little earlier than expected on 20th December 2019.

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