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Articles for Category Tag - Ofcom Regulation

 
Fibre optic broadband network with servers in a UK data centre 123RF 69533542

6th September, 2024 (13 Comments)

The UK telecoms and media regulator, Ofcom, has today set out how they intend to update their guidance on network resilience in order to give broadband ISPs, mobile operators and other digital network providers greater clarity on how they can “reduce the risk of network outages“. But proposals to improve battery backup on mobile networks will come later.

Angry UK internet user next to shot laptop 123RF 4304652

6th September, 2024 (11 Comments)

Business broadband ISP and managed service provider Equity Networks has recently become the latest company in a growing list to irritate some of their UK customers, which it did by automatically adding a paid (£12.99 a month) internet security feature – ‘SafeWeb’ – to their accounts, without first getting explicit consent.

Project-Kuiper-End-User-Broadband-Terminal-Antenna

5th September, 2024 (4 Comments)

The UK telecoms and media regulator, Ofcom, has today proposed to grant a UK Earth Station Network Licence (ESNL) to support Amazon’s long-in-gestation Project Kuiper, which represents their plan to launch a global mega-constellation of satellites in Low Earth Orbit (LEO) to deliver affordable ultrafast broadband and 4G/5G mobile services.

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woman customer complaints call center vector illustration eps 10

5th September, 2024 (3 Comments)

The Communications Ombudsman, which is one of the two Ofcom approved Alternative Dispute Resolution (ADR) providers for UK consumers of broadband ISPs, mobile and landline phone operators, has released its complaints data for the first half of 2024 and reported a 54% increase in telecoms cases accepted vs the same time last year.

switch broadband ISP direction sign illustration

4th September, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has today acknowledge that their already much delayed new One Touch Switch (OTS) system for faster consumer broadband ISP migrations won’t be 100% ready for launch on 12th September 2024. But rather than delay it, again, they’ve instead ordered providers to retain the old system for a further 6 weeks.

Gigabit-Broadband-Speed-Sign-in-Black

4th September, 2024 (25 Comments)

The UK telecoms regulator, Ofcom, has today published the third edition of their forecast for Planned Network Deployments, which predicts that full fibre (FTTP) broadband ISP lines are on course to cover 95-96% of all UK properties by May 2027 (29 million premises) – rising to 97-98% for “gigabit-capable” networks (i.e. FTTP and Cable).

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Virgin-Media-Phone-Handset

3rd September, 2024 (3 Comments)

Broadband ISP Virgin Media (O2) has today given their Digital Landline Switchover (DLS) programme (i.e. migrating old analogue landline phones to IP-based services) a boost by signing a “first-of-its-kind partnership” with TSA, the telecare advisory body, to enhance the support provided to telecare users as the UK transitions to Digital Voice.

Bright uk optical fibre broadband cables on flat surface - 123rf

27th August, 2024 (8 Comments)

A new alternative network operator called Solas Fibre has revealed that they’re planning to deploy a 1Gbps capable full fibre broadband ISP network across mostly rural parts of Wales, the North-West and North-East of England, and Scotland. But the details are currently quite limited.

network disconnected broadband isp lan router uk

27th August, 2024 (5 Comments)

The British Chambers of Commerce (BCC), the Federation of Small Businesses (FSB) and Institute of Directors (IoD) have this week written to the UK telecoms regulator, Ofcom, in the hope of encouraging them to extend the automatic compensation scheme for consumer broadband outages to businesses. Easier said than done.

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consumer complaint uk red triangle warning sign

23rd August, 2024 (22 Comments)

Customers of Hampshire-based UK ISP Onestream, which sells broadband packages using Openreach’s national full fibre network, have criticised the provider after they claim to have been automatically opted-in to take a service from VPN firm NordVPN that indicated they could be charged an extra £4.95 per month if they don’t opt out.

Rural-mobile-mast-side-on-hill-123RF-98872692

23rd August, 2024 (11 Comments)

A recent ruling by the Upper Tribunal (Lands Chamber) in London means that UK mobile and broadband operators will effectively have to pay landowners of rural greenfield mast sites significantly more to place their masts, with the typical rental for such sites being expected to rise from £750 to £1,750 per year.

Vodafone-UK-and-Three-UK-Merger-Illustration

21st August, 2024 (25 Comments)

Network benchmarking firm Opensignal has published new analysis of the “competitive headwinds” facing Three UK in the mobile market, which finds that the operator’s struggles are “driven by a low subscriber base and high churn resulting from many factors“. But it also warns that the situation could get worse if the proposed merger with Vodafone is rejected.

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20th August, 2024 (0 Comments)

Network operator ICUK, which provides wholesale connectivity solutions to ISPs, has today informed ISPreview that they’ve launched version 22 of their portal (Control Panel) with support for Ofcom’s new consumer broadband and phone migration system – One Touch Switch (OTS).

Virgin-Media-O2-Office-Building-Logo

19th August, 2024 (18 Comments)

Mobile network operator O2 (Virgin Media) has today launched a new 4G and 5G mobile plan to support UK people on low incomes, which is a low-cost data (mobile broadband), calls and texts (SMS) plan that is only available to those on eligible state benefits and costs just £10 per month.

telegraph pole engineer ascent

17th August, 2024 (24 Comments)

The new Labour-led UK Government has somewhat echoed the previous administration today by calling on broadband operators to “end the deployment of unnecessary telegraph poles” when rolling out new gigabit-capable networks. But they have “at this stage” rejected the idea of removing Permitted Development (PD) rights for poles.

Fastr-Broadband-Director-on-York-Street

8th August, 2024 (3 Comments)

The rather generically named alternative network ISP UK Fibre Networks, which operates an 8Gbps capable Fibre-to-the-Premises (FTTP) broadband network in central York (England), has today announced that they’ve re-branded to Fastr Broadband as they continue to roll-out their network to 8,000 homes and businesses in the city centre.

8th August, 2024 (3 Comments)

New analysis published by High Speed 2 Ltd, which is a non-departmental public body that is wholly funded by the UK Government’s Department for Transport (DfT), has claimed that the HS2 rail project could help “thousands of properties” across 538 postcodes to gain access to “ultrafast broadband speeds” and better mobile connectivity.

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