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Articles for Category Tag - Sky Broadband

Sky Slashes UK Price of Broadband Video Streaming Service NOW TV

23rd October, 2013 (7 Comments)

Sky (Sky Broadband) has slashed the price of its unlimited web-based Internet TV and Movie (video streaming) service, NOW TV, from £15 to £8.99 per month in the hope of becoming more competitive with rivals like Netflix and LOVEFiLM (note: the 24 hour Sky Sports Day Pass remains £9.99).

UK ISP Sky Broadband Breaks the 5 Million Subscriber Milestone

17th October, 2013 (0 Comments)

Sky Broadband (BSkyB) has today published its latest quarterly results to 30th September 2013, which saw their consumer broadband subscribers grow by +111,000 during Q3 to total 5,017,000. Naturally this is sharply down from the +519,000 added in Q2 when O2 and BE Broadband’s former fixed line customers were merged into the total.

Sky On Demand TV Advert Banned over FREE Broadband Conflict

16th October, 2013 (0 Comments)

BT has successfully caused one of Sky’s direct mailing adverts to be banned because it promoted the operators On Demand TV service alongside their “free broadband” product, which is capped via a 2GB usage allowance and thus “would significantly limit the amount of Catch Up content that could be downloaded“.

Sky Agree Contract to Bring Sky Movies to the BT Broadband TV Service

14th October, 2013 (10 Comments)

Customers of BT’s broadband TV (IPTV) service will shortly gain access to the popular Sky Movies channels from BSkyB. The telecoms and broadcasting giants have agreed to a new multi-year contract that will begin from 26th October 2013.

ASA UK Ban Direct Mailing Sky Broadband Ad for Denigrating Virgin Media

9th October, 2013 (2 Comments)

The Advertising Standards Authority (ASA) has banned a direct mailing (post) advert for Sky (Sky Broadband) because it “misleadingly exaggerated” the effect of Virgin Media’s broadband Traffic Management Policy (TMP) and unfairly “denigrated” their brand.

Sky Broadband and BT Upgrade UK Internet Platforms to Boost Performance

4th October, 2013 (15 Comments)

Customers of Sky Broadband’s dominant fully unbundled (MPF LLU) network should now be benefitting from two subtle ADSL2+ performance improvements after the ISP confirmed that it had recently added G.INP and Nitro technology to help “boost line stability and speeds“. BT are also testing G.INP but for superfast FTTC lines.

ISP Sky Broadband UK Hikes the Price of Phone Line Rental

26th September, 2013 (13 Comments)

Customers who take their phone service from Sky Broadband (BSkyB) will be displeased, if perhaps not surprised (every other major ISP has already announced a rise), to learn that the price of Sky Line Rental will increase from £14.50 a month now to £15.40 from 1st December 2013.

ISP Plusnet Named Overall Winner in UK Customer Satisfaction Awards 2013

24th September, 2013 (4 Comments)

Internet provider PlusNet has been named the overall winner for Broadband Choices annual Customer Satisfaction Awards 2013, which claims to have quizzed over 2,500 subscribers of the main ISPs in the United Kingdom to help reach its conclusion. But there were other winners too.

UPD Sky Broadband Criticise BT Openreach UK for Consistently Poor Service

23rd September, 2013 (20 Comments)

BTOpenreach, which is responsible for maintaining BT’s national UK network, has said that it’s always “working to improve” its service after at least two ISPs – Sky Broadband (BSkyB) and TalkTalk – both criticised their service quality ahead of Ofcom’s on-going review of the fixed telecoms market.

The Phone Rage Index Scalds UK ISPs BT, Sky Broadband and TalkTalk

13th September, 2013 (4 Comments)

A new study into the frustration caused by automated phone menus on telephone support and service lines, which are used by multiple companies around the United Kingdom, has listed BT, Sky (Sky Broadband) and TalkTalk in its annual list of the Top 20 worst offenders.

Free Cash Vouchers and Credits Galore from BT, TalkTalk, Sky and Virgin Media

6th September, 2013 (8 Comments)

Customers taking a new broadband, phone and or TV service bundle from BT, Sky Broadband, Virgin Media and TalkTalk are being offered a range of special financial incentives as the ISPs go to war over competing voucher and credit promotions.

UPDATE2 Sky Broadband is the First UK ISP to Begin Trialling Self Install FTTC

5th September, 2013 (8 Comments)

BTOpenreach, which among other things works to maintain and upgrade BT’s national UK telecoms network, has confirmed Sky Broadband as the country’s first ISP to begin trialling a new and possibly cheaper wires only (self-install) variant of its up to 80Mbps capable FTTC superfast broadband technology (i.e. no home engineer visit required).

UK ISP Sky Broadband Breaks 1000Gbps Network Data Traffic Milestone

4th September, 2013 (4 Comments)

Sky Broadband (BSkyB) claims that its network of 4.9 million internet access customers in the United Kingdom is now handling more than 1 Terabit per second of online data traffic, which equates to over 1000Gbps (Gigabits/sec).

UPD Virgin Media Say New SuperHub Offers Best Home WiFi of the Big UK ISPs

4th September, 2013 (7 Comments)

Cable ISP Virgin Media (Liberty Global) has today highlighted the latest “independent testing” from the University of Bristol and Farncombe, which appears to show that their new SuperHub wireless broadband router offers better home WiFi performance than BT’s equivalent HomeHub4. It also beat similar kit from Sky Broadband and TalkTalk.

UK ISP Sky Broadband Says No Need to Fear SessionCam Snooping

22nd August, 2013 (11 Comments)

Sky Broadband has moved to reassure people after some of their customers noticed that the third-party SessionCam service appeared to be monitoring private activity upon sensitive parts of the ISPs online account management (My Sky) pages, such as the page for entering payment details.

UPDATE ISP Sky Broadband Confirms O2 UK and BE Migration Timetable

19th August, 2013 (13 Comments)

Sky Broadband (BSkyB) have quietly updated their FAQ pages with more information about the forthcoming migration of O2 UK and BE Broadband fixed line ISP customers, which was previously expected to begin during the “autumn“. We now know that this process will start in October 2013 and should end sooner than expected.

UPDATE AAISP UK Migrate O2 Wholesale Lines to TalkTalk After SKY Concern

17th August, 2013 (8 Comments)

Business ISP Andrews and Arnold (AAISP) has confirmed that they’ve started moving “a lot of” BE/O2 Wholesale broadband lines over to their other back-haul carrier (TalkTalk Wholesale), which has primarily been caused by a loss of customers and related “uncertainty over the Sky take over“.