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Articles for Category Tag - Statistics

Openreach Name Top 5 London Boroughs for Full Fibre Broadband Cover

17th December, 2024 (10 Comments)

Network access provider Openreach (BT) has today revealed the top five London Boroughs for coverage of their Fibre-to-the-Premises (FTTP) broadband network, which sees Barking and Dagenham topping the table with more than 8 out of 10 premises now able to upgrade to the new service.

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Openreach Brings FTTP Broadband Cover to 50 Percent of UK Premises

17th December, 2024 (10 Comments)

The latest independent data from Thinkbroadband has revealed that the footprint of Openreach’s (BT) national Fibre-to-the-Premises (FTTP) network, which currently offers broadband speeds of up to 1.8Gbps to ISPs and their customers, has just passed the 50% of UK premises (16,328,469 ready for service) milestone.

BT Broadband ISP UK Traffic Records in 2024

Football Streaming Pushes BT to Record UK Broadband Traffic of 33.7Tbps

17th December, 2024 (14 Comments)

Broadband and telecoms giant BT (EE) has used a mix of UK network stats and a consumer survey of 2,000 adults to reveal how the “British public are engaging with the biggest cultural moments of the year“. BT also hit a record peak of broadband traffic on 4th Dec 2024, when streaming of Premier League Football helped push them to 33.7Tbps (Terabits per second).

Building Digital UK Reveals Gov’s Gigabit Broadband Build Progress

13th December, 2024 (1 Comment)

The Government’s Building Digital UK agency has published its annual performance report (accounts here), which provides breakdowns of how many premises in the United Kingdom have received gigabit-capable broadband coverage as a result of their public subsidy (i.e. funding provided under the prior “Superfast Broadband” programme and the current £5bn Project Gigabit scheme).

Streetwave Make Maps of UK Mobile Coverage and Performance Available

13th December, 2024 (4 Comments)

Network analyst firm Streetwave, which is currently conducting various UK surveys to study the coverage and speed of 4G and 5G mobile (broadband) networks across the UK using bin lorries and private vehicles, appears to have responded to some of ISPreview’s suggestions by making interactive visual maps of their findings available for free to the public.

ISP Zen Internet Warn UK Businesses Unprepared for Phone Switch-off

12th December, 2024 (4 Comments)

A new survey conducted by broadband ISP Zen Internet claims to have revealed that UK businesses are still “alarmingly unprepared” for the transition to IP-based digital phone (VoIP etc.) services. This is occurring with the phased shutdown of the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN).

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Ofcom Report 506,000 UK Homes Now Take Social Broadband Tariffs

12th December, 2024 (0 Comments)

The UK telecoms regulator has today published their annual 2024 Pricing Trends Report, which among other things confirms that the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has jumped to 506,000 customers in June 2024 (up from 380,000 in Sept 2023). But that’s still just 9.6% of eligible households (e.g. those on Universal Credit).

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Communications Ombudsman Reports Q3 2024 Rise in UK Telecoms Complaints UPDATE

12th December, 2024 (0 Comments)

The Communications Ombudsman, which is one of Ofcom’s two approved Alternative Dispute Resolution (ADR) providers for UK consumers of broadband ISPs, mobile and landline phone providers, has released its complaints data Q3 2024 and reported a 29% increase compared to the same period in 2023.

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Virgin Media and O2 Reveal UK Broadband and Mobile Traffic Trends for 2024

11th December, 2024 (2 Comments)

Network operator Virgin Media and O2 (VMO2) has today revealed some insights from their network, which among other things shows that they recorded an 8.1% rise in broadband usage (a new record) and a 9% uplift in mobile data traffic year-on-year. But that’s not all.

TOTSCo Switches to Focus on UK Business Broadband ISP Switching

6th December, 2024 (7 Comments)

The One Touch Switching Company (TOTSCo), which is the industry-led company that is helping to implement Ofcom’s solution for easier and quicker UK consumer switching between broadband and phone providers (One Touch Switching), has revealed more details about its efforts to introduce support for business connections too.

Hiya – UK Residents Receive 4 SPAM Calls Per Person Each Month

6th December, 2024 (10 Comments)

The latest Q3 2024 Global Call Threat Report from Hiya, which also works with broadband ISPs and mobile operators (BT, EE, O2, Virgin Media etc.) to help detect and block SPAM and fraud calls, has revealed that residents of the UK receive 4 spam calls per person each month (up from 3 spam calls last quarter) – albeit one of the lowest rates in Europe.

Opensignal 2024 Study Ranks UK Broadband ISPs by Quality and Speed

5th December, 2024 (9 Comments)

Internet benchmarking firm Opensignal has today published their “definitive” 2024 Fixed Broadband Experience report, which gauges the performance of various internet service providers across the UK and then separately across 12 of its regions (inc. Scotland, Wales and Northern Ireland). Overall, Virgin Media came top in the national scores, but the regional results are different.

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Ofcom – UK Gigabit Broadband Cover Rises to 84% as 5G Hits 90-95%

5th December, 2024 (6 Comments)

Ofcom has published their annual Connection Nations 2024 digital infrastructure report, which among many other things finds that residential gigabit-capable broadband ISP networks now cover 84% of the UK (up from 78% in 2023), while outdoor 5G mobile cover from at least one operator is available to 90-95% of premises (up from 85-93%). But rural cover remains poor.

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Study Finds Patchy Mobile Coverage on the East Coast Mainline

5th December, 2024 (17 Comments)

Network analyst firm Streetwave has surveyed UK mobile coverage (4G, 5G etc.) and mobile broadband speeds along the East Coast Mainline – as operated by the London North Eastern Railway (LNER), which found that passengers can face “hours without mobile coverage access” while travelling between London and Edinburgh. But EE delivered the best service.

OTA Identify Areas Needing Improvement in UK Broadband Switching Process UPDATE

4th December, 2024 (5 Comments)

The UK telecoms regulator, Ofcom, has revealed the outcome of the Telecoms Adjudicator‘s (OTA) recent review into the remaining problems (i.e. the matching process) with the new One Touch Switching (OTS) system, which was intended to make it easier for consumers to change broadband ISPs but is still somewhat of a work-in-progress.

Point Topic UK Map of Monthly Broadband Subscriptions by Location 2024

Poverty Alliance Claims Millions in UK Choosing Between Broadband and Food

3rd December, 2024 (11 Comments)

The Digital Poverty Alliance (DPA) has highlighted new data from Point Topic’s UK broadband affordability tracker as helping to show that the “cost-of-living crisis isn’t getting any easier“, with a digital divide still existing that is allegedly “forcing millions to choose between broadband and food.”

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Ookla Name the Top 10 Global and European Internet Outages of 2024

3rd December, 2024 (0 Comments)

Internet benchmarking firm Ookla, which runs the popular broadband ISP performance testing service Speedtest.net and the real-time outage monitoring Downdetector site, has used data gathered from the latter to reveal which online services suffered the largest outages during 2024 – Facebook’s outage on 5th March tops the table.