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Articles for Category Tag - Statistics

ISPs and London Internet Exchange See Record UK Data Traffic

20th October, 2022 (9 Comments)

Internet traffic across UK broadband ISPs surged last night on the back of several Premier League football matches streamed on Amazon, which resulted in data usage across the London Internet Exchange (LINX) reaching a new record peak of 7.179Tbps (Terabits per second) and TalkTalk hitting 9.105Tbps.

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Ofcom Name Shell Energy as UK ISP with Most Complaints in Q2 2022

18th October, 2022 (6 Comments)

Ofcom’s latest Q2 2022 survey of UK consumer complaints has named ISP Shell Energy as attracting the most moans for both fixed line broadband and landline phone services, while BT (BTMobile) did the same for Pay Monthly mobile services and Virgin Media (VMO2) were on the naughty step for Pay TV.

UK Struggles in Ranking of World’s Fastest Cities for Broadband

18th October, 2022 (14 Comments)

Internet connectivity benchmarking firm Ookla, which maintains the popular Speedtest.net service, has updated their ranking of broadband performance in countries around the world to include internet speed rankings for some of the “world’s largest cities“. But London and Manchester in the UK appear nowhere near the top.

New Survey Finds Frustration with UK Broadband ISP Speeds

11th October, 2022 (20 Comments)

A new Opinium survey of 2,000 UK adults, which was commissioned by Uswitch, has found that 25% of respondents “regularly fail” to receive the broadband internet speeds they pay for and 7% claim to never get the promised performance. But 42% also admit to not knowing what speed their package is supposed to deliver.

ISPs toob and Aquiss Separately Hit 10,000 Full Fibre Customers

11th October, 2022 (16 Comments)

Two UK home broadband ISPs – toob and Aquiss – have today separately announced that they’ve each managed to pass the milestone of 10,000 customers on their respective Fibre-to-the-Premises (FTTP) packages and networks.

Oct 2022 – The Top and Bottom Ten UK Local Authorities by Full Fibre Cover

10th October, 2022 (13 Comments)

The latest biannual data from Point Topic has revealed how the top and bottom ten UK local authorities have changed, at least with respect to their coverage of Fibre-to-the-Premises (FTTP) based broadband ISP networks. As before, Hull remains at the top of the table (99.3%), but the Isles of Scilly (1.5%) are now at the bottom.

Ofcom Autumn 2022 Study – UK Gigabit Broadband Hits 68% Cover

7th October, 2022 (14 Comments)

Ofcom’s autumn 2022 report into fixed broadband and mobile coverage has found that “full fibre” (FTTP) now reaches 37% of the UK, while 20.2 million homes (68%) are within reach of a gigabit-capable network and 48-64% of premises can now get outdoor 5G coverage by at least one operator.

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BDUK’s New Batch of Gigabit Broadband Coverage Reviews Adds Urban Regions

5th October, 2022 (11 Comments)

The Government’s (DCMS) Building Digital UK team has published a new batch of Public Reviews (PR) for their £5bn Project Gigabit broadband rollout, which covers a total of nine contractable regions in England, such as Dorset, Greater London, Merseyside and Greater Manchester, Newcastle, Birmingham and more.

Ookla Sees AltNets Creeping Up on Big UK Broadband ISPs

3rd October, 2022 (5 Comments)

The latest data from Ookla, which operates the popular Speedtest.net website, is beginning to show the sort of impact that the new generation of alternative full fibre broadband networks (AltNets) are having across the UK. But for now, the seven largest ISPs still dominate the country’s fixed broadband market.

Ofcom Asks Broadband ISPs to Halt Price Hikes and Offer Social Tariffs

29th September, 2022 (21 Comments)

Ofcom has revealed that 29% of UK households (8 million) – double last year’s 15% – are still having problems paying their phone, broadband and TV bills. In response, they’ve called on major ISPs to reconsider annual price hikes and ordered TalkTalk, Shell Energy, EE, Plusnet and Vodafone to introduce “social tariffs as soon as possible“.

Survey Finds Confusion Over UK Broadband and Full Fibre Jargon

26th September, 2022 (29 Comments)

A new Censuswide survey of 2,001 UK adults (aged 16+) that have broadband, which was commissioned by ISP Zen Internet and conducted during May 2022, has found that 32% of respondents still aren’t confident they can define what “full fibre” is – that’s up from 28% when the same question was asked in 2021.

Ookla Q2 2022 Study Sees Fall in UK Starlink Broadband Speeds

22nd September, 2022 (11 Comments)

Ookla, which maintains the Speedtest.net service, has published their latest Q2 2022 report into the internet download, upload and latency speeds for UK customers – and those in other countries – on SpaceX’s Low Earth Orbit (LEO) based Starlink ultrafast broadband satellites. The bad news is that speeds have fallen sharply over the past year.

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Ofcom UK Confirm Small Bundles Tweak to Broadband Speed Code

21st September, 2022 (11 Comments)

Ofcom has confirmed that they will update their 2019 voluntary Code of Practice for Broadband ISP Speeds, which among other things will extend the current “Right to Exit” (i.e. when an ISP fails to correct a speed problem) so that it applies to more aspects of a service bundle. The changes will go live on 21st December 2022.

Truespeed’s FTTP Broadband Covers 50,000 Premises in South West

8th September, 2022 (3 Comments)

Broadband ISP Truespeed, which is building a new gigabit-capable Fibre-to-the-Premises (FTTP) network across rural parts of South West England, has today issued a progress update and confirmed that their infrastructure now covers 50,000 premises (with 11,500 live customers).

UK Jumps to 35th out of 220 Countries for Broadband Speed in 2022

6th September, 2022 (12 Comments)

Research firm M-Lab and Cable.co.uk have today published their annual 2022 global broadband ISP speeds report, which reveals that the United Kingdom delivered an average (mean) download speed of 72.06Mbps (up from 51.48Mbps last year), ranking us 35th fastest in the world (up from 43rd in 2021 and 47th in 2020).

Opensignal Show Divide in UK Rural vs Urban Mobile Broadband Speed

31st August, 2022 (10 Comments)

New data from mobile benchmarking firm Opensignal has looked at the mobile broadband network experience in rural and urban areas of the United Kingdom on 4G and 5G based networks, which naturally finds that rural areas suffer slower speeds. But the performance gap on 5G isn’t as big as we expected.

Top European and UK Vacation Cities for Mobile Broadband Speed

26th August, 2022 (3 Comments)

A recent study by Ookla, which runs the popular Speedtest.net service for benchmarking global internet connection performance, has revealed which of the top big “vacation” cities and towns in the UK and Europe deliver the fastest mobile broadband speeds (4G and 5G). London comes mid-table with a median download of 69.02Mbps.