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Articles for Category Tag - Statistics

 

25th January, 2018 (5 Comments)

The Citizens Advice agency has claimed that 6 out of 10 broadband users have suffered from slow speeds or had their connection stop working in the last year. As a result they are calling on the government to “strengthen the voices of telecoms consumers” by establishing a consumer advocate.

25th January, 2018 (8 Comments)

Sky (Sky Broadband) has today published their latest results to the end of December 2017 (financial H1 2018), which reveals that Fibre (FTTC) penetration increased to 33% (up from 21% last year) of their UK broadband base but there’s still no sign of their Sky TV without a satellite dish (IPTV) service.

23rd January, 2018 (8 Comments)

The latest ISPreview.co.uk reader poll, which was conducted between 23rd Nov 2017 and 18th Jan 2018, has found that the humble telephone remains the most popular way for broadband users to contact their ISP. Meanwhile a third were unhappy with their provider’s customer service.

22nd January, 2018 (6 Comments)

A new survey of 2,500 UK consumers, which was conducted by business and tax advisory firm EY during Aug 2017, has revealed that 56% of UK households spend more time on the internet (inc. streaming) than watching TV (up from 49% in 2016) and 77% think of broadband as a utility service like gas etc.

19th January, 2018 (1 Comment)

The Government’s Office for National Statistics is to re-examine how they assess mobile, fixed broadband and phone services in terms of their impact upon the UK economy, which follows concern that the influence of such services may have been historically underestimated.

19th January, 2018 (3 Comments)

The UK telecom regulator’s latest Q3 2017 consumer complaints report has named and shamed TalkTalk for attracting the most gripes in the fixed ISP broadband sector, while the Post Office suffered the same for landline phone services and Vodafone took the most heat for Mobile.

18th January, 2018 (10 Comments)

Customers on Sky Broadband’s UK network (around 6 million of them) are today generating a colossal level of internet data traffic that has already reached a total of around 8Tbps (Terabits per second). Meanwhile IPv6 adoption among the ISP’s subscriber base is at 90%+.

15th January, 2018 (0 Comments)

A new study by Servion, which requested data from the Financial Ombudsman and Ombudsman Services (ADR), has claimed that the percentage of complaints that resulted in financial awards has risen over the past year by 15% for UK comms providers (mobile, broadband and phone etc.).

8th January, 2018 (32 Comments)

The most recent independent data for Q4 reveals that the United Kingdom ended 2017 with fixed line “superfast broadband” (24Mbps+) networks having covered 94.7% of premises (94.3% if you define superfast as 30Mbps+), which suggests that the Government has hit their 95% target.

28th December, 2017 (5 Comments)

We take a look back to see how much faster the national fixed line broadband ISPs and mobile (3G / 4G) network operators have become for download and upload speed over the past 12 months, which reveals that Virgin Media, Hyperoptic and EE continue to come top in the speed stakes.

18th December, 2017 (8 Comments)

Market regulator Ofcom has today published its International Communications Market Report 2017, which compares broadband and other telecoms services in the United Kingdom against 16 other countries. The UK fairs well for 30Mbps+ broadband coverage but our “full fibre” (FTTP/H) needs work.

15th December, 2017 (7 Comments)

The Connected Nations 2017 report has today been published by Ofcom, which reveals a huge rise in the availability of fixed line 300Mbps+ “ultrafast broadband” services to 36% of the UK (up from 2% last year). Elsewhere 4% (1.1 million premises) still cannot receive speeds of 10Mbps+ (down from 6%).

14th December, 2017 (9 Comments)

A new survey of 2,000 UK people, which was conducted by consumer magazine Which?, has warned that those who stay loyal to a particular phone, broadband ISP, mobile, energy or TV provider are being “ripped off” by up to £725 a year because they don’t benefit from the same savings as new users.

14th December, 2017 (2 Comments)

The London Internet Exchange (LINX), which provide a neutral interconnection facility and peering platform that is home to 780 members (connecting from over 77 countries worldwide), has hit a new maximum traffic peak on their public peering LANs of 4Tbps (Terabits per second).

12th December, 2017 (0 Comments)

A new batch of crowd-sourced data from RFBenchmark compares European countries by their Mobile Broadband (3G / 4G) performance. Overall the UK appears to trail most other countries with an average download of 11.9Mbps (4.2Mbps upload) and network latency of 108 milliseconds.

8th December, 2017 (11 Comments)

A new study has used data from 1,064,681 consumer speedtests to produce a list of the top 30 fastest and slowest streets for download speed. Thorpe Lane in Trimley St Martin (Suffolk) was the slowest on 0.68Mbps, while Benford Avenue in Motherwell (Lanarkshire) was the fastest at 177.01Mbps.

29th November, 2017 (5 Comments)

Ofcom has published their latest report into the use of media by UK children and parents, which among other things finds that around two in five parents of children aged 3-4 (39%) or 5-15 (37%) use network-level filters on their home broadband ISP. The vast majority of those find them useful.

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