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Articles for Category Tag - Statistics

Opensignal Examines 5G Speeds at EE and Vodafone UK vs Rivals

27th May, 2020 (4 Comments)

Opensignal has taken another brief look at 10 mobile operators offering 5G based mobile broadband speeds in the UK, USA, South Korea and Australia to see how their performance compares. Overall even the early 5G deployments are significantly faster than 4G, but download speeds at EE and Vodafone are trailing a bit.

Study Finds Poor Broadband Customer Service During COVID-19

23rd May, 2020 (25 Comments)

A new YouGov survey of 4,344 UK adults, which was commissioned by consumer magazine Which? and conducted during late April 2020, has found that 53% of people had difficulty contacting their broadband ISP in the last month due to the impact of COVID-19, which left some exposed to avoidable price hikes and other problems.

Vodafone Attract the Most Broadband ISP Complaints – Q4 2019

19th May, 2020 (12 Comments)

Ofcom has published their latest Q4 2019 consumer complaints data, which reveals that UK ISP Vodafone attracted the most gripes for broadband, while Plusnet were the worst for landline phone and Virgin Media sat on the naughty step for Pay TV. On the flip side Sky (Sky Broadband, Sky TV) attracted the fewest moans from consumers.

BDUK Project – UK Superfast Broadband Take-up to H2 2019

19th May, 2020 (25 Comments)

The Government’s £1.8bn Building Digital UK scheme has now helped to extend “superfast broadband” (24Mbps+) ISP networks to 5,230,474 extra premises since 2012 (up by 32,038 over the past 6 months) – about 370,000 of these are FTTP – and the latest take-up data to Dec 2019 shows rising demand, averaging 62% (Phase 1).

Opensignal Compares UK 5G and 4G Mobile with 100 Countries

14th May, 2020 (2 Comments)

The latest 2020 State of Mobile Networks report from Opensignal has ranked the United Kingdom 36th out of 100 countries for its average mobile broadband download speed (22.9Mbps) and 31st for 4G network availability (89.2%). Meanwhile, one year after deployments first began, the impact of 5G remains small.

Ofcom – Full Fibre Broadband Grows to 3.5Million UK Premises

13th May, 2020 (25 Comments)

Ofcom has published their Spring 2020 update for UK broadband and mobile networks, which reveals that “full fibre” (FTTP) coverage has risen to 12% (up from 10% in September 2019) and the number of premises unable to get 10Mbps+ remains at 2% (608,000 premises). Geographic 4G coverage is now 67% (up from 66%).

Ofcom 2020 Study – Average UK Broadband ISP Speeds Hit 64Mb

13th May, 2020 (2 Comments)

Ofcom has published their annual report into fixed line home broadband speeds, which finds that the average download rate has risen from 54.2Mbps last year to 64Mbps now (uploads from 7.2Mbps to 14Mbps). It also examines the performance and latency of big ISPs including BT, Sky Broadband, TalkTalk, Virgin Media and others.

Opensignal – Avg. UK 5G Mobile Broadband Speeds Hit 138Mbps

7th May, 2020 (20 Comments)

Crowd-sourced analyst firm Opensignal has today released some updated benchmarks of early 5G based mobile broadband network deployments across several countries, which shows that average download speeds in the UK have reached 138Mbps – way above 4G on 24.9Mbps and WiFi on 34.1Mbps. But other countries are faster.

BT Invest £12bn on FTTP Broadband for 20 Million UK Premises

7th May, 2020 (135 Comments)

The BT Group has today published their Q4 2019/20 (financial) results and announced a tentative “target” to boost the national roll-out of their “gigabit-capable” Fibre-to-the-Premises (FTTP) broadband ISP network, which could see Openreach reach 20 million UK premises by the “mid – to late-2020s.”

ISP Virgin Media UK Reports Mild Broadband Customer Growth

6th May, 2020 (5 Comments)

Cable ISP Virgin Media UK (Liberty Global) has today published their Q1 2020 results, which saw them add +8,200 new broadband customers in the first quarter (up vs +1,900 in Q4 2019) to total 5,279,200. Meanwhile the coverage of their 1Gbps capable broadband and TV network grew by another 93,000 premises.

Openreach Sees Better Broadband Install and Repair Performance

6th May, 2020 (0 Comments)

A new update from Ofcom appears to show that the Quality of Service levels (i.e. minimum standards for repairs and new line provision) they imposed upon Openreach (BT) a few years ago are continuing to deliver improvements, which have also resulted in “more reliable” broadband services for UK consumers.

COVID-19 – Three UK Reveals Impact of Crisis on Network Traffic

6th May, 2020 (17 Comments)

Mobile operator Three UK has published a brief update on the impact of the COVID-19 (Coronavirus) on their national 4G and 5G based network, which among other things has seen data (mobile broadband) usage increase by 12% and calls grow by 8% to 2.5 billion in March 2020.

UK Ranks 59th Out of 228 Countries for Price of 1GB Mobile Data

6th May, 2020 (1 Comment)

A new study has analysed 5,554 mobile data (mobile broadband) plans across 228 countries this year in order to compare the cost of a 1GB (GigaByte) data allowance, which found that the United Kingdom has significantly improved its rank to 59th (up from 136th in 2019) with an average price of $1.39 USD per GB (down from $6.66).

O2 UK Survey Forecasts Rise in Home Working After COVID-19

6th May, 2020 (1 Comment)

A new report commissioned by the business division of mobile operator O2, which is based on two recent surveys of UK workers, has found that 45% of respondents predict a permanent change in their employers’ approach to flexible working when the COVID-19 (Coronavirus) lockdown lifts.

COVID-19 – Lockdown Homes Going Online for 41 Hours a Week

5th May, 2020 (1 Comment)

A new Opinium survey of 2,002 UK adults, which was conducted between 9th to 14th April 2020, has revealed that UK homes in lockdown during the COVID-19 crisis are spending 41.3 hours online a week (up 29% since pre-lockdown). Time spent working from home is up by 67% and broadband use for school work climbs by 35%.

Openreach Records 10 PetaByte Peak in UK Internet Traffic

1st May, 2020 (14 Comments)

Openreach (BT) has reported that data traffic over their UK network reached its highest peak in the last 90 days on Wednesday 29th April 2020, which saw the operator hit the daily 10 PetaBytes (per hour) level “for the first-time since lockdown.” The peak was driven by the COVID-19 impact and some video game software updates.

PWC Model COVID-19 Impact on UK Telecoms, Warn of 5G Delay

30th April, 2020 (0 Comments)

A new report from professional services firm PwC has examined the likely impact of the current COVID-19 (Coronavirus) crisis on fixed broadband and 5G mobile services and deployments in the United Kingdom, which predicts a turbulent time for telecoms with costly delays to new infrastructure but also some opportunities.