Home » UK ISP News Archive » Article Tag: TalkTalk (1035 Posts)

Articles for Category Tag - TalkTalk

ISP TalkTalk Loses Over 300,000 UK Broadband and Fibre Customers

13th November, 2024 (22 Comments)

Debt-troubled UK broadband ISP TalkTalk recently published their group accounts for the year to 29th February 2024, which reveals that their on-net customer base (fibre FTTP/C and broadband) fell again to 3.6 million (down from 3.94m in 2023). But their Ethernet (leased lines etc.) base grew to 75,000 (up from 69,400).

UK ISP Origin Broadband Trials Taking on New Customers Again

12th November, 2024 (9 Comments)

Internet provider Origin Broadband, which is a trading name for Origin Communications and OB Telecom (TalkTalk), appears to have re-opened their order system to new broadband customers after closing it some months ago. The ISP is currently only available to those covered by Openreach’s national network.

PlatformX Communications on Display Screen with CEO

Wholesale Provider PXC Partners with UK ISP Association

22nd October, 2024 (0 Comments)

Network provider PlatformX Communications (PXC), which was formerly known as Talk Talk Wholesale before the demerger (here), has joined the Internet Service Providers’ Association (ISPA UK), a trade body for UK ISPs and associated organisations, as part of its Partnership Programme.

UK ISP TalkTalk’s Chances of a Takeover Reduce After Auditor Quits UPDATE

14th October, 2024 (2 Comments)

Debt-troubled broadband ISP TalkTalk, which was recently saved from the immediate risk of a default by a refinancing package worth roughly £400m (here and here), may now find it even harder to find a buyer after their auditor of 22 years – Deloitte – resigned and was replaced by RSM.

ASA Ban Ads for Major UK Telecoms Providers Over Misleading Price Hikes UPDATE

9th October, 2024 (9 Comments)

The UK Advertising Standards Authority (ASA) has today banned a series of website-based adverts for major broadband ISPs and mobile network operators, including BT, EE, Plusnet, TalkTalk, O2 and Virgin Media, after the way they all presented their annual mid-contract price hikes was found to be “misleading“.

BT Deal Allows UK ISP Cuckoo to Sell Openreach Broadband Packages Again

19th September, 2024 (27 Comments)

A new wholesale agreement between BT Wholesale and AllPoints Fibre (APFN) has today been announced, which among other things means that anchor tenant ISP Cuckoo will be able to offer full fibre broadband (FTTP) packages via Openreach’s network.. again (some related services were withdrawn earlier this year and customers booted to a different ISP).

Neil McArthur CEO of Freedom Fibre 2023 Picture

CEO of Freedom Fibre Elected as Honorary Fellow at the Royal Academy of Engineering

18th September, 2024 (0 Comments)

The CEO and Co-Founder of alternative UK full fibre broadband operator Freedom Fibre, Neil McArthur, has just become one of 71 leading figures in the engineering and technology fields to be elected as a Fellow of the Royal Academy of Engineering.

Broadband ISP TalkTalk Gain More Support for UK Refinancing Deal

16th September, 2024 (2 Comments)

Debt-troubled UK ISP TalkTalk has this afternoon issued a second update on their recently agreed refinancing package, which was announced on 12th August 2024 (here and here) and is said to be worth around £400m. As of today, 100% of the RCF and over 97% of bondholders have now signed up to the binding Lock-Up Agreement.

Wholesale Provider PXC Adopt Netomnia’s UK Full Fibre Broadband Network

16th September, 2024 (3 Comments)

Network provider PlatformX Communications (PXC), which was formerly known as TalkTalk Wholesale before the demerger (here), has today announced their “intention” to sign a new agreement that will give their UK wholesale business access to Netomnia’s (inc. Brsk) new full fibre (FTTP) broadband network – covering 1.75 million UK premises (RFS).

Battery image on purple background 123RF 229089037

Gov Asks UK Broadband ISPs to Offer 8 Hours of Battery Backup

10th September, 2024 (35 Comments)

The UK Government’s Minister for Telecoms, Sir Chris Bryant, has written a new letter to the bosses of major broadband ISPs that calls on them to help protect vulnerable users during the switchover from analogue (PSTN) to digital (IP) phone solutions by refraining from re-starting non-voluntary migrations and offering battery backup that can last “up to” 8 hours.

switch broadband ISP direction sign illustration

Ofcom Partially Delays New UK Broadband Switching Process by 6 Weeks

4th September, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has today acknowledge that their already much delayed new One Touch Switch (OTS) system for faster consumer broadband ISP migrations won’t be 100% ready for launch on 12th September 2024. But rather than delay it, again, they’ve instead ordered providers to retain the old system for a further 6 weeks.

Broadband ISP TalkTalk Sign UK Refinancing Deal Agreed in August

2nd September, 2024 (8 Comments)

Debt plagued UK ISP TalkTalk has this afternoon confirmed that they’ve formally signed a binding agreement on detailed terms of the refinancing package, which was announced on 12th August 2024 (here) and is said to be worth around £400m. This extends the group’s debt maturities to September 2027 and buys them more time to fix the roof.

Broadband ISP TalkTalk UK Confirms £400m Deal with Lenders UPDATE

12th August, 2024 (6 Comments)

Debt ridden UK broadband ISP TalkTalk have this morning confirmed that they’ve finally reached a £400 million deal with their lenders. The deal will buy the internet and network provider time to resolve their underlying financial woes by extending the group’s debt maturities to 2027 – avoiding an ugly default.

Opensignal Ranks Largest 14 UK Broadband ISPs by Reliability

2nd August, 2024 (6 Comments)

Benchmarking firm Opensignal has today published a complementary study to their recent research into the differences in broadband reliability across countries (here), which reveals the ISPs that deliver the strongest and poorest “broadband reliability experience” in the UK. Suffice to say that it’s a good day for Virgin Media and altnets.

Broadband ISP TalkTalk Adopt New UK Policy on Annual Price Hikes

31st July, 2024 (24 Comments)

Budget conscious broadband ISP TalkTalk has informed ISPreview that they’re preparing to follow Ofcom’s new guidance on inflation-linked annual broadband price rises. In practice, this means that new and re-contracting (upgrading) customers will be hit by a flat annual price increase of £3 (monthly) each April.

Internet Danger Websites with Scam Ads and Malware

Ofcom Orders UK Phones Providers to Add Tougher Scam Call Blocking

29th July, 2024 (10 Comments)

The telecoms regulator, Ofcom, has today given UK phone providers (fixed line and mobile) six months to implement changes that aim to help tackle scammers who call from abroad and imitate UK landline numbers (i.e. spoofed calls), which requires stricter measures against “Presentation Numbers” that are used to identify who is making a call.

TalkTalk UK Shareholders Propose £400m Package to Entice Lenders

26th July, 2024 (8 Comments)

The efforts to try and save broadband ISP TalkTalk from its rapidly suffocating debts took another twist today after a report claimed that shareholders, led by company founder Sir Charles Dunstone, are attempting to sweeten their offer to lenders by introducing an asset pledge – worth c.£200m – to support an already proposed capital injection of over £200m.