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Articles for Category Tag - TalkTalk

ASA Bans TalkTalk ISP Advert for Misleading FREE YouView TV Promotion

16th January, 2013 (3 Comments)

The Advertising Standards Authority UK (ASA) has, following a complaint by BT, banned a press and website ad for TalkTalk’s new broadband YouView TV service, which was found to have wrongfully promoted the “FREE” kit as “usually/normally £299” (i.e. retail price of the box).

ISP Virgin Media Tops UK Netflix Chart of the Fastest Movie Streams

15th January, 2013 (1 Comment)

Netflix UK, the unlimited movies and TV subscription based video streaming service, has published its latest December 2012 rankings for broadband Internet Service Providers in the United Kingdom. The ratings reflect the average performance of all Netflix video streams on each ISP.

UK to Tackle Nuisance Calls as Related TalkTalk Investigation Continues

8th January, 2013 (6 Comments)

The UK telecoms regulator has unveiled a five-point action plan to tackle the “growing problem” of nuisance calls (e.g. silent and abandoned calls from automated dialling systems) that can cause “considerable concern and annoyance for consumers“, although its long running investigation into ISP TalkTalk’s related activity has yet to reach a conclusion.

UK TalkTalk Broadband ISP Traffic Breaks 557GBps Record

4th January, 2013 (12 Comments)

Internet and phone provider TalkTalk reports that its broadband network in the United Kingdom was “busier than ever” over the Christmas and the New Year period. Customer downloads of new Tablet updates and pre-work emails pushed data traffic to a peak of 557GBps (GigaBytes per second?) on New Year’s Day.

ISP TalkTalk UK Offers 3 Months FREE Unlimited Broadband and Calls

13th December, 2012 (1 Comment)

Budget ISP TalkTalk has today announced that their Essentials bundle, which combines “unlimited” broadband with free evening and weekend calls to UK landlines and a £25 Love2shop voucher, will be free for the first 3 months of service (saves £19.50) to new customers. A free connection is also included.

Cable Damage Knocks Out Broadband for BT and TalkTalk UK Users

21st November, 2012 (0 Comments)

Customers of both BT and TalkTalk’s broadband ISP and phone network appear to be suffering from a “total loss of service” this week after a series of possible cable damage or theft events cut connectivity to thousands of homes around various parts of the United Kingdom.

ISP TalkTalk UK Falls to 4.043m Broadband Users as Fibre Connections Double

13th November, 2012 (1 Comment)

Budget internet, tv and phone provider TalkTalk has today released its latest Q3-2012 financial results, which reveal that their broadband subscriber base declined by -4,000 in the quarter to total 4,043,000 (that’s a big improvement from the -19k lost in Q2). Thankfully superfast broadband (FTTC) customers doubled to 30,000.

UPDATE Software Upgrade Improves Broadband ISP YouView TV Boxes

31st October, 2012 (1 Comment)

The YouView (IPTV) product, which offers broadband based video-on-demand and catch-up TV services via several big UK ISPs (BT and TalkTalk), has started rolling out a new software update for its Humax set-top-boxes that will deliver various speed, sound and feature improvements.

ISP TalkTalk Wants Gov to Worry About Lack of Fibre Broadband Competition

31st October, 2012 (8 Comments)

The CEO of budget ISP TalkTalk, Dido Harding, has warned a Westminster panel session that the UK government should “start to worry” about the lack of competition in the new market for fibre optic based superfast broadband services; where a true alternative to BT and cheaper fibre-based local loop unbundling (LLU) remains absent.

UK ISP TalkTalk Reveal Spate of Broadband and Phone Price Hikes for 2013

24th October, 2012 (4 Comments)

Budget internet and phone provider TalkTalk has today quietly revealed a spate of new price hikes for its UK phone, broadband and TV services. The changes, which are largely in response to a similar move by BT and other ISPs, are all due to take effect from 1st January 2013.

UK ISP TalkTalk Set to Launch FTTC Superfast Broadband for Businesses

22nd October, 2012 (9 Comments)

TalkTalk Business has today announced the forthcoming November 2012 launch of their new managed “SuperFast Broadband” service, which will make use of the latest Fibre-to-the-Cabinet (FTTC) technology to offer download speeds of up to 80Mbps (Megabits per second) and uploads of up to 20Mbps to firms around the UK.

VIDEO Felix Baumgartner Space Balloon Jump Sees UK Internet Traffic Surge

16th October, 2012 (1 Comment)

Broadband ISP TalkTalk reports that internet traffic over its UK network spiked at 460Gbps (Gigabits per second) on Sunday evening (“significantly more” than normal) as customers went online to watch Austrian pilot Felix Baumgartner jump to Earth from a balloon (Red Bull Stratos) at the edge of space.

UK ISP TalkTalk Connects Customers to its YouView Broadband TV Service

27th September, 2012 (2 Comments)

Budget internet provider TalkTalk looks to be starting the UK roll out of their new Plus TV service this week, which combines a “free” YouView (IPTV) box with the “Plus” broadband and phone bundle. Celebrity TV star Joanna Lumley kicked off proceedings in London today but some concerns remain.

UPD Ofcom UK Report Fall in Broadband ISP Complaints – TalkTalk Still the Worst

26th September, 2012 (3 Comments)

The communications regulator, Ofcom, has today revealed its latest customer complaints data for the UK’s largest fixed line broadband and mobile providers (those with a market share of +4%), which covers the second quarter (Q2-2012). Happily ISP complaints saw a sharp fall but TalkTalk remains the provider with most complaints.

Broadband Provider Zen Internet Wins PC Pro 2012 Best UK ISP Award

11th September, 2012 (6 Comments)

Computing magazine PC Pro has announced the winners of its annual PCPro Excellence Awards 2012, which saw Zen Internet win the Best ISP gong for a ninth time (overall satisfaction score of 93%). Meanwhile BE Broadband (83%) and PlusNet (83%) walked away as runners up. Sadly other ISPs didn’t do quite so well.

TalkTalk UK and YouGov Study Finds 78% Reject Default Internet Censorship

6th September, 2012 (0 Comments)

Broadband ISP TalkTalk has today published the results of its latest YouGov research, which asked 2,010 online UK adults which system would be best for helping to protect children from accessing adult content on the internet. Overall 78% rejected the idea of default filtering, which would be automatically enabled on all internet accounts.

TalkTalks New UK YouView Broadband TV Service Creates 500 Jobs

3rd September, 2012 (5 Comments)

The recent launch of TalkTalk’s new YouView TV (IPTV) service (full details), which is being included alongside the ISPs unlimited broadband and anytime UK calls “Plus” package bundle, will apparently also result in the creation of 500 new jobs; most of whom will be engineers. But big challenges remain.