Virgin Media O2 Connect 1,000 Residents in Newcastle to Free Internet

Mobile operator O2 (Virgin Media) and UK tech charity Jangala have worked with the Newcastle City Council (NCC) to connect more than 1,000 local residents living in housing plus schemes at 30 different locations to a “free internet” service, which harnesses their special GetBoxes (a type of portable WiFi broadband router that uses mobile data).

Just to recap. Jangala’s approach typically involves providing internet-enabling “GetBoxes” to charities and local authorities across the country (here), which has so far delivered free WiFi hotspots to help thousands of people affected by “data poverty” to get online. The GetBoxes are effectively small (book sized) WiFi routers – pre-installed with O2 SIM cards – that can each connect up to around 20 people (there’s a larger Big Box unit for connecting up to 5,000 users).

The idea is that these routers can be posted to a user, who can then simply plug it into mains electricity and establish a secure Wi-Fi network instantly – linked back to O2’s mobile broadband (4G) connectivity, using data from the National Databank. But it’s unclear whether these were restricted by a data allowance (we’ve seen mentions of 25GB before, which is easily consumed today).

In this case, VMO2’s engineers volunteered to install 30 Jangala GetBoxes in communal areas across NCC’s Housing Plus schemes (VMO2’s Take FIVE scheme gives employees five paid volunteering days per year to support community initiatives). The connectivity is helping residents get online to access essential services, stay connected with loved ones, and build digital skills through council-run courses.

The initiative supports NCC’s “Get Online Newcastle” programme, which offers free classes and resources to help residents develop basic computer literacy, access vital online tools, and learn how to stay safe online.

Dana Haidan, Chief Sustainability Officer at VMO2, said:

“Digital inclusion is more important than ever, and we’re proud to play our part in helping Newcastle residents get online.

Through partnerships like this, and initiatives like Take FIVE and our Essential Services, we’re helping to bridge the digital divide and empower communities with the tools they need to thrive.”

Dame Chi Onwurah, MP for Newcastle upon Tyne Central and West, said:

“Connectivity is not just about cables and routers – it’s about people. It’s about ensuring that my constituents can access the services, opportunities and communities that many take for granted. I commend all the partners involved for their commitment to bridging the digital divide and making Newcastle a more inclusive, connected city.”

Residents also received information about Virgin Media’s Essential Broadband tariffs, which typically enable those on state benefits to take an unlimited 15Mbps (2Mbps upload) connection on a 30-day rolling contract for just £12.50 per month, rising to £20 per month if you opt for their faster 54Mbps (5Mbps upload) tier. Plus, if you pay an extra £10 one-off, then you’re also able to add their new STREAM TV box (Flex).