Home » UK ISP News Archive » Article Tag: Zen Internet (264 Posts)
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Articles for Category Tag - Zen Internet
10th May, 2016 (6 Comments)
Rochdale-based ISP Zen Internet has signed a new deal that will shift its customer billing system into the cloud by harnessing Strategic Imperatives’ new ‘Elevate’ platform, which they hope will make the provider more cost effective, responsive and efficient.
18th March, 2016 (7 Comments)
Consumer magazine Which? has this week published the outcome from their latest reader survey of broadband ISP satisfaction, which saw Zen Internet and Utility Warehouse win the highest ratings. Unfortunately the same could not be said for TalkTalk, which had the lowest score by far.
26th February, 2016 (4 Comments)
Rochdale-based UK ISP Zen Internet has been ranked 56th in the 2016 Sunday Times list of the 100 Best Companies, which ranks firms by the happiness and motivation of their workforce.
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10th February, 2016 (8 Comments)
The latest annual UK Home Broadband Genie 2015 survey has announced that Virgin Media came out top as the overall “Best Broadband Provider“, although Sky Broadband and PlusNet also managed to pick up a few awards in different categories. Sadly TalkTalk often found itself at the bottom of the pack.
9th February, 2016 (3 Comments)
In a rare move the Rochdale-based ISP Zen Internet has slashed the cost of their ‘up to’ 17Mbps (ADSL2+) unlimited broadband service by offering the first six months of service for free (£16 per month thereafter), although line rental of £16.99 per month is still payable as per usual.
4th January, 2016 (24 Comments)
What’s more important, service quality or price? If only it were that simple. Choosing the right broadband ISP is never easy, not least because service performance and cost can vary due to a variety of often very muddy factors, but hopefully our annual editors pick might help to simplify the options.
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18th December, 2015 (13 Comments)
The Government’s new Internet Snooping ‘Investigatory Powers Bill‘ is very light on technical detail and being rushed into life so quickly that even now none of the major or minor ISPs seem to know what will actually be required of them, which is causing real concerns for providers like Zen Internet.
22nd October, 2015 (9 Comments)
Customers and visitors to the websites of both Zen Internet and TalkTalk are being greeted by messages of unavailability after unspecified problems hit their web platforms, which can also hamper access important services (e.g. webmail, online account management). Well it wouldn’t be the first time.
14th October, 2015 (2 Comments)
Broadband and telecoms operators Zen Internet, Giffgaff and Three UK have all recently picked up several gold (winner) and silver (runner-up) gongs at the annual UK Customer Experience Awards 2015 event.
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21st September, 2015 (2 Comments)
Broadband and communications provider Zen Internet has become the latest ISP to suffer a serious problem with their website and some related online services, which appears to have started on Saturday afternoon (before 2pm) and is still on-going this morning now fixed.
14th August, 2015 (30 Comments)
Last month BTOpenreach began inviting ISPs to join the first large-scale customer trial of next generation 500Mbps capable G.fast and 1Gbps FTTP-on-Demand broadband technology, which is starting this month in Huntingdon (Cambridgeshire). Zen Internet has now become the first to confirm their participation (8 ISPs are involved).
7th August, 2015 (1 Comment)
Rochdale ISP Zen Internet has announced that their previously limited trial of Internet Protocol v6 (IPv6), which is designed to replace the old IPv4 Internet addressing standard, is now being opened up to all of their 95,000 or so broadband subscribers.
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5th August, 2015 (2 Comments)
In theory having access to order a native 330Mbps capable Fibre-to-the-Premises (FTTP) service over BTOpenreach’s national UK network should be a good thing, but sometimes if it’s your only option for a faster connection then it can also become very.. very expensive.
27th July, 2015 (6 Comments)
Rochdale-based ISP Zen Internet has just become the latest broadband and phone provider to announce a trial of Internet Protocol v6 (IPv6), which is designed to replace the old IPv4 Internet addressing standard.
17th July, 2015 (1 Comment)
UK ISP Zen Internet, which is now home to 430 staff, has revealed that their operating profits surged 34% from £760,000 to £1.02m in the year to the end of September 2014 and revenues rose 6.8% from £47.36m (2013) to £50.62m. But there were also a few blips for the accounts department to tackle.
30th May, 2015 (1 Comment)
Rochdale-based ISP Zen Internet has quietly made a rather significant change to their standard (17Mbps ADSL) home broadband packages by replacing the top capped usage allowance option with a more affordable alternative that includes unlimited use, which can be taken either standalone or as part of a phone bundle.
21st May, 2015 (38 Comments)
Consumer magazine Which? has surveyed 7,057 of its readers to learn which companies offered the country’s best and worst customer call centres. Unfortunately it’s bad news for BT and TalkTalk, which both ranked the lowest with just a single star out of five for satisfaction. Meanwhile Zen Internet did well to come top with five starts.
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