Home » UK ISP News Archive » Article Tag: Zen Internet (278 Posts)
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Articles for Category Tag - Zen Internet
16th February, 2015 (8 Comments)
New customers who take one of Zen Internet’s superfast “fibre broadband” (FTTC) packages (e.g. Fibre 1, Unlimited Fibre 1, Unlimited Fibre 2 or Unlimited Fibre Office) can now also take a Self-Install (Plug’n’Play) option, which means that an Openreach engineer doesn’t need to enter your home in order to complete the setup.
5th January, 2015 (25 Comments)
Choosing the right broadband ISP for your needs can sometimes seem a bit like swimming with sharks, you’re never quite sure which one will end up biting you first. The quality of customer support and Internet speeds that vary due to a variety of often opaque factors are also a big cause of frustration. But with a little luck our annual editors pick might help.
IMPORTANT: This article has now been superseded by the new 2016 edition – The Best Broadband ISPs for 2016.
27th December, 2014 (5 Comments)
ISPreview.co.uk takes a look back at how the top fastest and largest national Mobile Broadband (3G/4G) and Home Broadband providers have performed over the last quarter. Overall Virgin Media still tops the fixed line table with an average Internet download speed of 53.20Mbps (unchanged from Q3 2014), while Vodafone delivered the best mobile performance at 13.78Mbps.
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3rd November, 2014 (0 Comments)
Customers of medium sized ISP Zen Internet have started to receive letters (emails) that warn of an impending price rise, which is due to hit on 1st December 2014.
17th October, 2014 (2 Comments)
Consumer magazine PC Pro has published the results of their annual PCPro Excellence Awards 2014 event, which much like last year named Zen Internet the “Best Broadband ISP“. Meanwhile PlusNet was the “Highly Commended” runner-up in second place.
29th May, 2014 (2 Comments)
In a not entirely surprising move Zen Internet has informed customers that their old Usenet (Newsgroups) service is to be completely withdrawn.
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28th May, 2014 (0 Comments)
Rochdale-based ISP Zen Internet has spent time analysing common broadband patterns and discovered that a “significant number” of their broadband users appear to be suffering a performance loss, especially those on 8Mbps ADSL and 20-24Mbps ADSL2+ lines, because their routers unwittingly enabling the “idle time-out” (aka – “dial-on-demand“) setting.
22nd May, 2014 (13 Comments)
Communications provider Zen Internet has added a new ‘up to’ 76Mbps (19Mbps uploads) capable Unlimited Fibre Office package, which includes an SLA and 60Mbps speed “guarantee”, to its wider range of superfast broadband (FTTC) products for business and home users in the United Kingdom.
19th May, 2014 (2 Comments)
The Regulatory Manager for UK ISP Zen Internet, Gary Hough, has criticised the Government’s efforts to introduce a new Voluntary Copyright Alert Programme (VCAP) of Internet piracy warning letters. Zen noted the distinct lack of engagement with the wider ISP industry and said that they currently had no intention of signing up to such a scheme.
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29th April, 2014 (0 Comments)
Popular ISP Zen Internet has apologised after 11,000 of its broadband customers (FTTC and ADSL etc.) were left without service for nearly 8 hours on Sunday (27th April 2014) after a fibre optic cable broke. Sadly the provider’s network then failed to transfer affected services over to alternative circuits.
30th January, 2014 (0 Comments)
Customers of Zen Internet’s legacy superfast “Fibre Optic Broadband” (FTTC) packages, such as their old Fibre Lite and Fibre Active products, will receive a significant increase to their existing monthly usage (download) allowances from 1st February 2014.
26th November, 2013 (39 Comments)
Broadband provider Zen Internet has today called upon the Government to get tough on the causes of Repetitive Electric Impulse Noise (REIN), which references a type of electrical interference that can disrupt the performance and stability of consumer broadband services (e.g. ADSL and FTTC lines).
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13th November, 2013 (4 Comments)
Customers of popular ISP Zen Internet, specifically those on the standard broadband (ADSL2+) packages, will be pleased to learn that their monthly data usage allowances are about to receive a significant boost and all at no extra cost. Happy Christmas.
20th September, 2013 (8 Comments)
Rochdale-based ISP Zen Internet appears to have quietly introduced a new range of superfast broadband (FTTC) packages with “Truly Unlimited Usage” onto their website, although you’ll have to take their phone line rental service in order to benefit.
19th September, 2013 (10 Comments)
Consumer magazine Which? has granted Recommended Provider status for the fifth consecutive time to PlusNet’s Home Broadband service in their latest biannual survey of ISP reliability, value, performance and general customer satisfaction. Apparently this time around they were the only ISP to achieve the gong.
16th September, 2013 (0 Comments)
The Chief Executive of Ofcom, Ed Richards, has told the ‘Consumers and Citizens in the Communications Sector’ event that telephone operators and broadband ISPs still needed to take “further action” in order to help the regulator remove any “remaining barriers to switching” between providers.
12th September, 2013 (0 Comments)
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