ISP Zen Internet Explains the FTTC Superfast Broadband Installation Process

ISP Zen Internet UK has uploaded a constructive new article that helps to explain the process of what happens when a customer orders one of their “fibre optic” superfast broadband (FTTC) packages, which covers both the ordering process and also explains what happens when BTOpenreach turns up to do the work.

The simplified article provides a useful bit of background information for anybody that isn’t familiar with the process and would like to know what they can expect. However take note that it is written by an ISP and as a result somewhat skirts over some of the potential delays and mistakes that can be made during the process.

For example, the lead time is said to be “7-9 working days between when the order is placed and when the installation appointment can take place”. In reality it can take a lot longer, depending upon where you live, with some new provisions involving a wait of several months. Never the less Zen’s article is still well worth a read.

Zen – Getting Fibre Optic Broadband is as Easy as 1, 2, 3
http://www.zen.co.uk/blog/getting-a-fibre-optic-broadband-service-installed..