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Ecosse Dialup ISP Migration Hits Problems

Posted: 23rd Nov, 2007 By: MarkJ
Customers of Ecosse's old 0845 dialup (narrowband) system have found themselves stuck between a rock and a hard place after the ISP began migrating them over to another provider - Breathe.

In an e-mail to customers, Ecosse's supplier Calico UK stated the following information:

Ecosse.net was originally founded by Calico UK about 10 years ago. As the years passed the ecosse.net brand grew and when Calico UK went through a staff buyout in 2005 the ecosse.net brand and service were sold off separately to another company. We at Calico UK have held the management contract for the service on behalf of the new owners since January 2005, but unfortunately that contract is now coming to an end.

Unfortunately all does not appear to have gone according to plan, as can be seen by reading through some of the posts in our Breathe forum. Customers have faced a fixed set of issues, from connection problems to difficult accessing their e-mails and missing websites.

Some related information updates can be found here:
http://www.cali.co.uk/ecosseSpecial.htm
http://www.breatheinternet.com/ecosse

Sadly while some customers have managed to regain their service, others are still reporting problems, not least with Breathe's seemingly unconstructive support lines.
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