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PlusNet U-Turns On ADSL Fair Usage

Posted: 22nd Apr, 2005 By: MarkJ
UK ISP Plusnet has opted not to implement their proposed Fair Usage policy, which is as a result of "the changing broadband market". Instead the provider is pushing a different spin on contention ratios:

Following our recent announcements about the implementation of the proposed fair usage system, we have taken the decision to not implement fair usage. This decision is in no small part due to the changing broadband market and the requirement to ensure that a minority of customers does not continue to impact the experience for the majority.

Withdrawing the fair usage system is not a decision that has been taken lightly and alternatives have been in consideration for some time. We believe that the way to move forward is by continuing to manage our broadband service through contention.

- How does contention benefit me?

When you connect to the Internet using ADSL broadband technology you are in effect sharing the connection infrastructure with other customers. The term 'contention' is simply a ratio used to measure the extent of this sharing. Learn about contention in our Beginners Guide - http://www.plus.net/support/features/contention_guide.shtml

We are improving contention ratios for all Premier customers from 50:1 to 30:1 - lower numbers mean a better connection for you (for more information about this improvement please view the support page linked below). We will be contacting our residential Broadband Premier customers from today to explain how this improvement applies to them specifically.

Thank you for taking the time to read this information. If you would like further detail, please visit this support page - http://www.plus.net/support/adsl/fair_usage_update.shtml
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