UK Businesses Eye VoIP & Broadband Upgrades
Posted: 02nd Oct, 2006 By: MarkJ
The latest Yankee Group research has revealed that over a third of the UK's small and medium sized business plan to upgrade their services this year, increasing spend on broadband, mobile voice and data services:
No doubt some ISPs and operators will see a golden opportunity here, although attempting to attract with lower pricing may not be the whole answer. In the same survey 76% of SMEs agreed that service is more important than price when selecting new suppliers.
The move to VoIP is the key driver. 40% of respondents already claim to be enjoying converged voice and data services, but a third intend to adopt VoIP this year, creating a huge opportunity for the industry. A third of companies stated they would like to receive all their services from one supplier which will mean a good opportunity for companies who can offer a full range of voice and data services or commercial bundles.
No doubt some ISPs and operators will see a golden opportunity here, although attempting to attract with lower pricing may not be the whole answer. In the same survey 76% of SMEs agreed that service is more important than price when selecting new suppliers.
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