Home » 

UK ISP News Archives

 » 
Sponsored Links

NetServices & E7even Statements

Posted: 05th Jul, 2006 By: MarkJ
Both the ISP itself and one of its suppliers, NetServices, have now issued statements (of a sort) on E7even's situation. Neither update says anything significantly new, except for the ability to request a refund.

The first is reportedly an e-mail message from E7even to its customers:

---
Due to recent developments, E7even UK Limited will no longer be providing your ADSL services, as you may be aware by now http://www.ezeedsl.co.uk have taken over the e7broadband ADSL network.

We would like to take this opportunity to thank all those customers who have stuck with us during what has proved to be a difficult year and we sincerely apologise for any inconvenience caused.

If your email is relating to your connection not working, please contact Ezee DSL Technical Support on 0871 240 1122.

If your call is relating to a refund of your unused subscription, please go to http://www.********.com and follow the refund request procedure accordingly.

We once again apologise for any inconvenience this has caused you.

---

Then we have NetServices statement:

---
NetServices are a wholesale DSL provider who supply broadband services to a number of reseller organisations, one of which is e7even.

NetServices have been advised that e7even are no longer able to guarantee continuity of your broadband service. As your contract is with e7even, NetServices are restricted in the information which we can provide to you however, a plan has been put into place to minimise the impact of this announcement.

Ezee DSL, www.ezeedsl.co.uk have agreed to provide continuity of service to affected customers. On their website you will find a section named FAQ which has been prepared especially for e7even customers and should answer the majority of the questions you may have. Should you wish to migrate to another service provider then you should also arrange this via EzeeDSL. EzeeDSL can be contacted using the contact details on their website or on tel 0871 2401122 (9am – 6pm. 7 days).

EzeeDSL are not part of the NetServices plc and NetServices are unable to offer any advice, information or assistance aside from providing you with EzeeDSL's contact details. NetServices are unable to take instructions directly from customers of e7even.

---

Some of you might be wondering why we’ve blanked out the ‘refund’ website address in E7even’s message, well that is because we’re going to print it down here, but not before giving a warning.

The website itself (below) doesn’t appear to have been properly secured and contains no clear identification (address etc.) details, although the whois data on the domain appears to be correct. We must caution those receiving said message to consider that it could be malicious as we can not fully confirm its validity:

http://www.dslrefundrequest.com
Search ISP News
Search ISP Listings
Search ISP Reviews
 Latest UK ISP News
 Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £26.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
150,000+ Customers | View More ISPs
 Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Modest Availability | View More ISPs
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
150Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £26.00
132Mbps
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
109Mbps
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
145Mbps
Gift: None
Zen Internet UK ISP Logo
Zen Internet £28.00 - 35.00
100Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
200Mbps
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
150Mbps
Gift: None
Community Fibre UK ISP Logo
150Mbps
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
150Mbps
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
150Mbps
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5508)
  2. BT (3513)
  3. Politics (2535)
  4. Openreach (2296)
  5. Business (2260)
  6. Building Digital UK (2243)
  7. FTTC (2042)
  8. Mobile Broadband (1971)
  9. Statistics (1787)
  10. 4G (1662)
  11. Virgin Media (1617)
  12. Ofcom Regulation (1459)
  13. Fibre Optic (1393)
  14. Wireless Internet (1389)
  15. FTTH (1381)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules